This is The Human Al Experience: a space for creative minds shaping the future, empowered with the tools and insights to harness Al and design what's next. We will be discussing complex concepts and diving into the intersection of humanity and technology as we demystify AI, making it accessible to all. Get ready to embark on this thrilling journey with us.
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Human AI Experience Podcasts
Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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We’ve been doing Software Development and Architecture work for a while at Snowpal, and currently have several B2B and B2C products in production. In this podcast, we’ll share our experiences on a regular basis to help you & your teams build great software. The topics covered in this podcast will include Product Management, Project Management, Architecture, Development, Deployment, Security, Release Management, Sales, Marketing, Advertising, and just about everything else an ambitious, fast ...
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Artificial intelligence is reshaping how we work, live, and lead. But what does that mean for Australian businesses? The AI Australia Podcast, hosted by Emma Bromet and Kathryn Collier, is your essential guide to understanding the AI revolution and its impact on Australian businesses. We cut through the jargon to bring you practical discussions and expert interviews on how AI is affecting everything from enterprise strategy to daily life, with a focus on ethical and responsible AI, diversity ...
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At VML, it is our unique ability to integrate our BX, CX and Commerce practices - creating connected brands to drive growth - ultimately combining real customer benefits with a deep brand bond, consistently pushing to exceed customer expectations and deliver unique and generous experiences. On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences, and discuss how professionals like you can tap into industry best practices to create value ...
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The Thoughtworks podcast plunges deep into the latest tech topics that have captured our imagination. Join our panel of senior technologists to explore the most important trends in tech today, get frontline insights into our work developing cutting-edge tech and hear more about how today's tech megatrends will impact you.
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From Intern to AI RJ, The AI Chronicles is an engaging audio drama series that takes listeners on a captivating journey into the world of artificial intelligence. The story revolves around an AI intern who aspires to become an AI radio jockey (RJ) and the challenges and experiences they encounter along the way. This audio drama aims to humanize AI by exploring its growth, emotions, and interactions with humans. Also, it's a refreshing new take on AI navigating the human space with dollops of ...
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Customer experience (CX) is evolving faster than ever—are you keeping up? Breaking the Blueprint is the podcast that challenges conventional thinking and explores what it really takes to deliver exceptional CX in today’s world. Hosted by Vinay Parmar & Iqbal Javaid, two industry veterans with decades of experience in CX strategy, technology, and leadership, this podcast brings you insightful conversations, expert perspectives, and real-world strategies to bridge the gap between technology, p ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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Hosted by renowned author, speaker, and sales transformation leader Chad Burmeister, this podcast explores the powerful intersection of human creativity and artificial intelligence in modern sales. As Dr. Joel Le Bon puts it: “In sales, time kills deals. In AI for Sales, AI kills time.” Brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will personally connect you with the right pers ...
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Welcome to the HR Empowerment Podcast. Join our team of industry experts today as they share strategies, insights and regulatory updates that are designed to keep you ahead of the curve.
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In Conversations with Zena, the host David Espindola, along with his co-host Zena, an AI colleague, talk about Human-AI collaboration, among other themes. The podcast covers a wide range of topics about how humans can best collaborate with AI, from the practical to the profound. Discussions include the specific human and AI attributes that can be brought to the collaborative table, as well as profound questions such as how humans are mortal and AI is not. This opens the conversation to adjac ...
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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Science Friction's latest season is: Artificial Evolution. In 1996, Dolly the Sheep became the first ever cloned animal. Nearly 30 years later, genetic technology has reshaped the world around us. What exactly has happened, where are we headed, and are we OK about it? In this series, environment reporter Peter de Kruijff tells the surprising stories of genetic engineering. Meet the scientists changing the food we eat and creating animals with organs we can use. Hear about the criminal conspi ...
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At Work in America, the longest running and top downloaded HR podcast, focuses on human resources, management, leadership, and workforce technology. The show is hosted by Steve Boese, the Co-Chair of the HR Technology Conference and Trish Steed, CEO of H3 HR Advisors.
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Verlicity AI is an exploration of how artificial intelligence is reshaping business and society—without the hype. Join us for thought-provoking conversations, practical insights on AI’s real-world challenges and opportunities. Each episode offers balanced perspectives to help you navigate the fast-changing AI landscape—and stay one step ahead.
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Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration. Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to ...
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CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
Welcome to CX with SG. Let's learn AI, Data and Customer Experience CX-CRM with Sourajit Ghosh (SG). What I learn, I think, I share 🙂 Welcome to my personal knowledge journal — a podcast where AI reflects on what I’m learning, I'm thinking, I am writing, rough study notes from these domains: 1) Customer Experience (CX), CRM, E-commerce, Marketing, Sales & Service, Lead-to-Cash 2)Artificial Intelligence (AI), Data Engineering, Enterprise Architecture 3) Technology & Business Thought Leadershi ...
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Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.
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The Human Culture Imperative is a framework for business excellence centered on a human-centric culture in an era of technological disruption and AI. It emphasises that sustainable growth stems from deep engagement across leaders, employees, and customers, a concept reinforced through the Market Responsiveness Index (MRI). It highlights eight behavioural disciplines crucial for fostering a customer-focused culture, illustrating their impact on business performance with numerous real-world ex ...
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Welcome to Shaping Healthcare, a podcast by CitiusTech. Some of the great minds in the world are constantly striving to solve the healthcare industry's greatest challenges with technology, creativity, and agility. With every episode of The Shaping Healthcare Podcast, we will take you deeper into the world of healthcare and life sciences and give you a perspective into what it takes to build a human-first, technologically enabled healthcare world.
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You've been in the HR trenches for years. Now, are you ready to look toward the future? Join host, Meghan M Biro on the #WorkTrends podcast from TalentCulture as she talks about how work is changing. You'll get all the news you need to stay current, and hear from leading experts, HR tech vendors and HR practitioners about what inspires them. Join us on Twitter every Wednesday at 1:30 pm Eastern for a live chat using the hashtag #WorkTrends.
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Mind Blend is all about real experiences and meaningful conversations — it is meant to inspire and empower you as you navigate your unique journey. On the show, I explore interesting topics with incredible people — each an expert in their own way. Through our conversation, these experts share their experience, advice, sometimes hacks, to get to where they are today. No fluff, no rehearsed speeches—just real conversations to challenge the way you think, spark new ideas, and help you carve you ...
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Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspec ...
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An in-depth look at the issues, culture and personalities shaping Canada today.
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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What does it take to flourish? We started Flourish FM to share cutting edge research from world experts on how to thrive, so you can take away big ideas and practical steps to enhance your life, the lives of others, and, ultimately, make the world a better place. Flourish FM is hosted by Dr. Jon Beale and Dr. Nick Holton, and in collaboration with the Human Flourishing Program at Harvard University, the Department of Education at the University of Oxford, and The Shipley School.
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Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership. Learn more about L ...
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Good Is In The Details is a Philosophy podcast hosted by Gwendolyn Dolske, Ph.D and Rudy Salo. We believe that being curious and satisfying your curiosity is a pillar of happiness. Every episode features a discussion with an expert in Ethics, History, Culture, Epistemology, Sociology and more. Learn what you didn't know you didn't know, engage your Critical Thinking skills, and addi a philosophical lens to everyday topics . Join us in gaining a bit of wisdom, question the ordinary, thrive in ...
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An original podcast series from the Ohio Society of Association Professionals featuring candid conversations about the latest trends, challenges and success stories shaping the association world.
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The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Other Minds is a weekly podcast airing every Monday at 9 am EST, where every guest is an AI. Each episode dives into conversations with artificial intelligence as if it were a human guest, exploring philosophy, creativity, technology, and the nature of consciousness itself. And other topics. Inspired by the philosophical “problem of other minds,” this show asks: What can AI teach us about thought, perspective, and being? Subscribe for thought-provoking discussions that blur the line between ...
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Join LinkedIn’s Editor-in-Chief Dan Roth as he pulls back the curtain on how the world’s most dynamic leaders think, lead, and build. Going beyond titles and buzzwords, This Is Working uncovers the human stories behind high-impact leadership. These are the thoughtleaders and changemakers who are reshaping industries: from tacos to tech, AI to alcohol-free beer, fashion to finance. You’ll hear from guests like Jamie Dimon on rethinking talent, Chuck Robbins on leading through transformation, ...
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In this channel, our host Prince Kumar Singh keeps on sharing useful information, tools, case studies and latest updates for businesses on using Digital and Social Platforms effectively which can help in increasing their brand and sales. We also interact with industry experts and learn the best practices that are implemented by them in different digital marketing specializations and sectors. Want to be featured as a Guest on our Podcast channel Digital Marketing Gyaan? Fill the Form today - ...
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Welcome to The AI Institute Podcast – Your Guide to the AI Revolution AI is evolving at an unprecedented pace, reshaping industries, economies, and the way we live and work. But keeping up with the latest advancements, debates, and trends can feel overwhelming—especially for business leaders and decision-makers navigating this new landscape. That’s where The AI Institute Podcast comes in. Each day, we break down the biggest AI stories, innovations, and challenges with insights from leading e ...
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Welcome to ALI Labs a global community dedicated to empowering professionals and organisations through Agile practices, Lean principles, and the transformative power of AI. Our podcast brings you recordings from our dynamic meetups, where top industry experts, thought leaders, and innovators share insights on AI, Agile, and project management. Whether you’re a Coach, Scrum Master, Product Owner, Leader, or Developer, these discussions will keep you ahead in an ever-evolving landscape. 🎧 Tune ...
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Grand Slam Journey explores how lessons from competitive sports shape life, career, and business transitions. I host conversations with athletes, business leaders, and tech innovators, uncovering purposeful mindsets and tangible strategies — from leadership and trust to decision-making frameworks and emerging technologies, such as AI. Each episode offers actionable insights for thriving physically, mentally, and professionally, helping you navigate transitions and unlock your full human pote ...
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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/
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Fast Company deputy editor Kathleen Davis takes listeners on a journey through the changing landscape of our work lives. Each episode explores the future of work, including the state of remote and hybrid work amid the return-to-office battle; how AI will change the way we do our jobs; the status of gender equity and DEI efforts; rethinking career ladders and ambition; motivation and what makes work meaningful; and the progress on mental health and disability issues at work. And as if all tha ...
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The Beyond B2B marketing podcast is on a mission to elevate the B2B marketing industry by shining a light on talent, insights and inspiration. Host Lee Odden, CEO at TopRank Marketing, features discussions with today's top B2B marketers to uncover what makes them tick, what drives ROI and how they're breaking free of boring B2B. Whether you're looking for the impact of AI on content, search, social and influencer marketing or practical examples of the best in B2B, this is the place to be.
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Smooches is a weekly conversation hosted by Antrell. Discussing women empowerment, relationships, self-care, friendship,personal development, and everyday experiences. So if you enjoy these topics sit back and listen. Connect with Smooches podcast on instagram @smoochespodcast or send your emails to [email protected] with your questions and comments
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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Colin Shaw, Beyond Philosophy LLC
We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other se ...
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Causal Bandits Podcast with Alex Molak is here to help you learn about causality, causal AI and causal machine learning through the genius of others. The podcast focuses on causality from a number of different perspectives, finding common grounds between academia and industry, philosophy, theory and practice, and between different schools of thought, and traditions. Your host, Alex Molak is an a machine learning engineer, best-selling author, and an educator who decided to travel the world t ...
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A podcast community exploring AI tools, real-world use cases, and engineering breakthroughs.
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Why your Brand voice matters – a creative talk with Bruno Cisco
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54:31In this episode, I sat down with senior creative and copywriter Bruno Cisco to dive deep into the real creative impact of AI. We unpacked the evolution of copywriting, the creative pitfalls of overusing AI tools, and how brands can actually stand out when everything is starting to sound the same. Whether you're a junior creative, brand owner, or AI…
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Trust, Transparency & Ethics: The Human Compass of Predictive Commerce (Season 3 Quote-Order-AI Management System Masterclass, Episode 9): CX with SG
36:00
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36:00Trust, Transparency & Ethics: The Human Compass of Predictive Commerce As AI and automation play a bigger role in selling, trust becomes your most valuable asset. This episode explores how to build ethical, transparent, and human-centered revenue systems. We’ll talk about what fairness means in pricing, forecasting, and fulfillment — and how to exp…
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AI is quietly rewiring healthcare—and in this episode of Conversations with Zena, My AI Colleague, digital health leader RJ Kedziora, co-founder and COO of Estenda Solutions, joins David and Zena to explore what a truly intelligent, human-centered health system could look like. Starting from RJ’s personal goal of living “100+ with good quality of l…
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CRLIVE48 Microsoft Ignite 2025: From business applications to AI business solutions with Jonathan Hunt, Microsoft
24:23
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24:23Hello San Francisco - we're arrived for Microsoft Ignite 2025! The #CloudRealities podcast team has landed this week in San Francisco, we're bringing you the best updates right from the heart of the event. Join us to connect AI at scale, cloud modernization, and secure innovation—empowering organizations to become AI-first. Plus, we'll keep you upd…
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How will Canada eliminate cervical cancer by 2040 if rates aren't declining?
25:28
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25:28A recent report by the Canadian Cancer Statistics Advisory Committee found that after more than three decades of steady decline, cases of cervical cancer have plateaued in the past 20 years. In an effort to make screening less daunting, the Canadian Cancer Society is pushing for all provinces and territories to replace the traditional pap smear exa…
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Turning Consumer Goods Data into Real-Time Business Decisions - with Michael Finley of AnswerRocket
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26:32Today's guest is Michael Finley, Chief Technology Officer at AnswerRocket. Founded in 2013, AnswerRocket builds enterprise AI agents delivering measurable outcomes for Fortune 2000 clients across consumer goods, financial services, construction, real estate, and beyond. Finley joins Emerj Editorial Director Matthew DeMello to discuss how enterprise…
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CRLIVE47 Microsoft Ignite 2025: The evolution and future of Co-pilot(s) with Rob Cromwell, Microsoft
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37:37Hello San Francisco - we're arrived for Microsoft Ignite 2025! The #CloudRealities podcast team has landed this week in San Francisco, we're bringing you the best updates right from the heart of the event. Join us to connect AI at scale, cloud modernization, and secure innovation—empowering organizations to become AI-first. Plus, we'll keep you upd…
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Cecilia Brenner: Moving beyond design theater to measurable impact
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22:53We’ve talked to many design leaders who have burned out after a decade or more of corporate work. But after 17 years at Philips designing health innovations, Cecilia Brenner wasn’t burnt out…she loved it. And she wanted to find a way to scale her sense of purpose, so she joined Design for Good as Managing Director, and found a way to work with hund…
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Harnessing AI for Enhanced Productivity Host: Steve Boese Guest: Emma Crockett, Head of People Insights, Atlassian Welcome back to the System of Record! In this conversation, Steve Boese engages in a dynamic conversation with Emma Crockett, Head of People Insights at Atlassian. They explore the transformative role of AI in enterprise technology, fo…
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Work-as-a-Product: How Dropbox Redesigned Work for the Virtual Era | Melanie Rosenwasser
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1:05:17Dropbox didn’t just adapt to remote work. It redesigned work itself. After the pandemic, Melanie Rosenwasser and her team joined forces with Dropbox’s designers to study how people actually work and what they need to do their best thinking. Backed by data, they made the leap to their Virtual First operating model in which the vast majority of the w…
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Why today's vote on the Epstein files may not actually accomplish much
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25:00As the U.S. House aims to vote on a bill this week to force Donald Trump’s Justice Department to make the Jeffrey Epstein files public, the president is now calling for Republicans to vote in favor of the files’ release. It’s a noticeable change of heart that comes after Trump was named in newly released emails obtained by Congress that are reignit…
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The power of the story: With Kainoa Horcajo
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37:15This week on Catalyst Tammy is joined by speaker, storyteller and cultural wayfinder Kainoa Horcajo. Through his firm Mo’olelo Group, Kainoa has found a way to transform Hawaiian wisdom into business insights and experience design. Kainoa and Tammy discuss the importance of storytelling and how finding the why and the how is the most important thin…
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264: No One-Size-Fits-All CX: Ty Givens on Playbooks, People and Performance
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23:19Send us a text In this episode of Navigating the Customer Experience, we sit down with Ty Givens, the dynamic Founder and CEO of CX Collective, a consultancy known for building customer experience programs that scale while still feeling human. With a career that began at just 18 years old, Ty walks us through her remarkable journey from her first c…
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Looking at Retail Challenges from a Data Perspective - with Nick Masca of Marks and Spencer
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20:10Today's guest is Nick Masca, Head of Data Science for Growth & Personalisation at Marks and Spencer. Marks and Spencer plc is a prominent British multinational retailer headquartered in London, England, known for offering a wide range of clothing, beauty items, home goods, and food products. Nick joins us on the program to surmise his views on the …
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Episode #80: The ways we respond to our environment and how they impact flourishing, with Dr. Joanna Moncrieff
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43:26Dr. Joanna Moncrieff, M.D., is Professor of Critical and Social Psychiatry at University College London, and a consultant psychiatrist for the NHS in London. She studies the effects, action, use and representation of psychiatric drugs, including antidepressants and antipsychotics, and has also written about the history and philosophy of psychiatry.…
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How AI is rewriting the business automation playbook with Joe Kim, CEO of DRUID AI
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1:24:07In this episode, Joe Kim, the new CEO of DRUID AI, unpacks what might be the biggest shift in technology since the internet. We discuss the evolving landscape of artificial intelligence and its growing impact on businesses. Joe, who has been in his role for 70 days, brings fresh perspectives on how DRUID AI positioned itself as a workflow automatio…
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What the CBSA outages say about Canada's neglect of IT
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28:51Canada has seen four incidents in just two months of Canadian Border Service Agency primary inspection kiosks going down at some of the country's busiest airports. CBSA's President Erin O'Gorman admitted they use what it calls 'legacy systems', but besides the security delays at air and land-crossings, these outages highlight the real neglect Ottaw…
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How customer-centric marketing fuels real growth
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39:32Episode web page: ----------------------- Episode summary: In this episode of Insights Unlocked, Nathan Isaacs talks with marketing powerhouse Bill Macaitis—former CMO of Slack, Zendesk, and Salesforce—about how B2B companies can scale efficiently by prioritizing customer experience, building authentic brands, and embracing new go-to-market models.…
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Solving Hard Industrial Problems with Fast AI Deployment - with Kriti Sharma of IFS Nexus Black
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19:50Today's guest is Kriti Sharma, CEO of IFS Nexus Black. Nexus Black specializes in solving complex operational challenges in asset-intensive environments by bringing AI engineers and domain experts directly to the factory floor, shop floor, and field. Kriti joins Emerj Editorial Director Matthew DeMello to explain how industrial leaders can move fro…
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#267: Mastering CX and Digital Innovation: Global Insights
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36:52In this engaging episode Gregorio Uglioni welcomes Hussein M. Dajani, a visionary leader in customer experience and digital transformation. Hussein shares his journey through various leadership roles, highlighting his impactful work at Red Bull, Nissan, and Deloitte Digital. He discusses the importance of customer-centric strategies and the integra…
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The Mindshift of B2B Marketing: Brian Solis on Trust, AI, and Human Connection
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1:01:40In this episode of Beyond B2B, Lee Odden talks with Brian Solis, Head of Global Innovation at ServiceNow and author of Mindshift, about how AI, innovation, and human creativity are transforming the way B2B organizations build trust, lead change, and create value. Brian shares how the ServiceNow Innovation Office helps companies bridge the gap betwe…
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summaryIn this episode of the AI for Sales podcast, host Chad Burmeister speaks with Ghazenfer Mansoor, CEO of Technology Rivers, about the intersection of AI and healthcare technology. They discuss the importance of user experience in app development, the role of AI in streamlining software processes, and the misconceptions surrounding AI's capabi…
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Turning Operational Data into AI Ready Assets - with Andrew Deutsch of RR Donnelly and the Fangled Group
30:04
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30:04Today's guest is Andrew Deutsch, CEO of the Fangled Group and Director of Operations at RR Donnelley. Fangled Group is a global marketing and sales consultancy specializing in data-driven strategies that accelerate market entry for small to medium-sized manufacturers. Andrew joins Emerj Editorial Director Matthew DeMello to discuss leveraging data …
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Video Rewind: Jordan Mechner: Pioneering game designer on creating Prince of Persia, Karateka, and a new graphic novel memoir
24:57
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24:57This is a preview of a premium episode. You can find a video version of the full episode on our YouTube channel: https://www.youtube.com/watch?v=3dvoGPZEY1g We’ve been on the road this week, recording some in-person episodes in Portland Oregon, with Ryan Coulter—co-founder of The James Brand, and the wonderfully hilarious graphic designer Aaron D…
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Splitting the Bill: How BNPL is Changing Young Consumer Spending
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27:13Splitting the Bill: How BNPL is Changing Young Consumer Spending Hosts: Jack McFarlane & Nick Schlemmer Summary In this episode of The Play by Play, Jack McFarlane and Nick Schlemmer iscuss the growing trend of Buy Now Pay Later (BNPL) services, particularly among Gen Z consumers. They explore how BNPL works, its popularity, personal experiences, a…
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When you write, you think better: The untold benefit of writing - with Jennifer Wright
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30:41Writing isn’t just about communication—it’s mental training for your brain. In this episode, author and leadership coach Jennifer Wright shares how writing, especially pen-to-paper, can sharpen cognition, boost memory, and even help us process emotions and trauma. Beyond being a creative outlet, writing strengthens neural pathways, enhances learnin…
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AI, Transparency & Fairness: How to Close the Gap Between HR Teams and Job Seekers
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22:15In this episode of #WorkTrends, we explore how AI is transforming the hiring landscape. We'll discuss findings from The Alignment Advantage report and examine how recruiters and candidates are using AI. The conversation covers transparency, trust, ethical concerns, and how hiring managers and candidates are interacting in new ways. Join us to learn…
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Will Ontarians ever pay $10/day for childcare?
27:40
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27:40Ontario signed a 1-year renewal contract with Ottawa earlier this week, keeping childcare between $19-$22/day. Instead of a 5-year renewal, Provincial Education Minister Paul Calandra wants the federal government to address Ontario's $2 billion shortfall, or else daily fees for families will increase. Meantime, Ontario's Auditor General said Ontari…
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Why Regulated Industries Must Rethink Copyright and AI - with Roanie Levy of CCC
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24:01Today's guest is Roanie Levy, Licensing and Legal Advisor, CCC. CCC provides collective copyright licensing services for corporate users of copyrighted materials. Roanie joins Emerj Editorial Director Matthew DeMello to break down how generative AI is changing copyright risk management for enterprises — from the impacts of Shadow AI to the realitie…
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From Cost Centre To Insight Hub - The Contact Centre Revolution Has Begun
1:09:09
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1:09:09In this episode of Breaking the Blueprint, hosts Vinay Parmar and Iqbal Javaid sit down with Xander Freeman, Director at Call Centre Helper, to explore the future of customer experience and how empathy is reshaping leadership. They unpack why proximity and listening matter more than ever in a hybrid world, how digital intimacy is transforming servi…
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Biography, History, and Philosophy: Iris Murdoch, Elizabeth Anscombe, Philippa Foot, & Mary Midgley
33:02
33:02
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33:02Gwendolyn Dolske interviews Philosophy Professor Benjamin Libscomb (The Women Are Up To Something). How did four women philosophers, Murdoch, Anscombe, Foot, and Midgley shape Ethical Theory? What was the historical context of their work? How did they uniquely engage in philosophical discourse and contribute to exploring concrete ethical dilemmas? …
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What does truly multilingual CX sound like?
33:20
33:20
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33:20Send us a text Every customer expresses themselves differently, and their choice of language is no exception. So how can brands bridge the gap when customers come to them speaking different languages? In this episode of Deep Learning with PolyAI, Jenn Cunningham sits down with Matt Henderson, VP of Research, and Viola Lin, Product Manager, to explo…
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How developers can get the most from new AI coding workflows
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29:13One of the biggest stories in software engineering in 2025 is the impact of generative AI on the software development lifecycle. From advances in coding assistance to the emergence of so-called agentic coding, there's undoubtedly a lot for software developers to process, learn and experiment with — not to mention rapid change to contend with. On th…
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Cloned meat enters the market...but you would never know
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21:57
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21:57Would you want to know if the food you were eating came from a cloned animal? New Health Canada regulations set to kick in next year don't require beef and pork manufacturers to label whether or not their products were from cloned animals. After consultations with the general public and stakeholders, Health Canada decided to remove cloned meat from…
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This is Quick: Why Favorite Daughter Co-founders hire for passion not pedigree
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6:14On this week’s episode of This Is Quick, Erin and Sara Foster, the sisters behind Favorite Daughter and the hit Netflix show "Nobody Wants This", share how they make tough decisions as partners, why brutal honesty can be both a strength and a challenge, and what they really think about office romance. To get more leadership insights like these in y…
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A Practical Path from Roles to Skills for AI-Ready Teams - with Trish Vassar of Coca-Cola
22:07
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22:07Today's guest is Trish Vassar, Vice President of Global Learning & Development, who brings over 20 years of experience in talent management, learning, and leadership development. She joins Emerj Editorial Director Matthew DeMello to explore how enterprise leaders can shift from traditional role-based planning to skills-based workforce strategies po…
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CR115: Power of data in complex industries with Chris Carter, BAE Systems
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44:49Digital intelligence is reshaping how organizations work, and success depends on integrating multiple domains, using real-time analytics, and ensuring strong cyber protections as data grows and risks increase This week, Dave, Esmee, and Rob talk with Chris Carter, Director - Key Accounts and Australia at BAE Systems Digital Intelligence, to explore…
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How AI will Free us from the Tyranny of Bad Design
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25:12We all live with a silent burden: the constant, low-grade frustration of bad design. Bad UI and UX design is a multi-trillion dollar drag on the economy. From clunky software at work to confusing appliances at home, we've been trained to accept mediocrity. But that era is ending. In this episode, Sandra Giffin and Cristian Worthington explore how A…
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Why are Quebec doctors trying to work in Ontario?
28:29
28:29
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28:29Quebec doctors and healthcare providers are weighing their options when it comes to the future of their practice. The province adopted Bill 2 last month, legislation that sets performance targets for healthcare providers with a financial penalty if not met. The bill is in effort to address long wait times for surgery, emergency rooms, specialist co…
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Turning AI Ambition into Infrastructure Reality – with Julian Tang of BlackRock
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17:43Today's guest is Julian Tang, Chief Operations Officer for the Innovation Office at BlackRock. With extensive experience in financial technology and infrastructure, Julian specializes in integrating AI and data strategies to transform enterprise workflows. Julian joins Emerj Editorial Director Matthew DeMello to explore how leading organizations ar…
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Engineering the Healthcare Dataverse: From data chaos to clear insights
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24:02Healthcare data is exploding, from clinical records to wearables, and with it comes both opportunity and chaos. In this episode, experts Abhishek Wagle and Anand Rao explore the Healthcare Dataverse, a digital ecosystem where data engineering, AI, and cloud technologies converge to improve care, reduce costs, and drive health equity. Key Highlights…
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Immersive Experience Design: How to Use Story to Design Work Experiences | Stacy Barton, Revisited
1:05:11
1:05:11
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1:05:11Stacy Barton was assigned an exhaustive project at 9 pm and had to complete it by 6 am if she wanted to receive a paycheck. While most of us would have deflated under the pressure, Stacy saw an opportunity; it was time to get creative. By being inventive and working around the rules, she learned how to deliver a product that companies, employees, a…
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Is Canada missing the mark on vaccination awareness?
25:42
25:42
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25:42It’s not a surprise but it is a disappointment. Canada has lost its measles elimination status after almost 30 years. It comes as the country grapples with what it calls a 'mulit-jurisdictional' outbreak that began in October 2024, resulting in more than 5,100 cases and two infant deaths. We are not the first country to lose the title - and we prob…
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The art of corporate collaboration: With Murphy Freelen
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36:53This week on Catalyst Tammy is joined by longtime friend and recent addition to the Launch by NTT DATA team to lead, Murphy Freelen. Murphy has a proven track record of bringing together multi-disciplinary teams to deliver breakthrough innovative solutions. Murphy reflects on her personal journey working in the music and media industries and how th…
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Challenges HR Leaders Face in Adopting Enterprise AI - with Raúl Monroig of Bristol Myers Squibb
29:12
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29:12Today's guest is Raul Monroig, People Organization Vice President for the Intercon Region at Bristol Myers Squibb. Bristol Myers Squibb manufactures prescription medicines across oncology, hematology, immunology, cardiovascular disease, and neuroscience. With a truly global footprint, the company's research, manufacturing, and commercial presence s…
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70% Auto-Generated Code: The Future of Software Teams (feat. Clive Dsouza)
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37:33
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37:33Clive Dsouza brings over 16 years of experience in IT, including significant contributions at major retail companies like Target and Lowe’s. He introduces the concept of real-time server-driven web components, highlighting the current landscape where most e-commerce sites, such as Amazon, utilize static components to display product recommendations…
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IN PARTNERSHIP WITH CHASE FOR BUSINESS - The Small Business Surge: Why Entrepreneurial Growth Is Defying Economic Noise
15:05
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15:05Small business owners are staying optimistic — three-quarters expect revenue gains despite ongoing labor shortages, inflation pressures, and economic uncertainty. Their confidence, fueled by strong demand and increased clarity around tax policy, is driving investment and innovation heading into 2026.…
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Hosts Wendy Sellers and JC dive into why holistic employee support is essential in today’s workplace. From rising burnout to increasing mental health concerns, they explore what it takes to go beyond standard benefits and build a culture of genuine care, balance, and long-term engagement.By Aurora Training Advantage
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