Join us as we swap ideas with thinkers, innovators and doers from around the world and around L.E.K. Presented by consulting powerhouse L.E.K. Consulting (www.lek.com), Insight Exchange™ is a new forum dedicated to the free and open exchange of the most interesting, important, and urgent ideas in the world of business. From the farthest-reaching environmental issues to innovations in retail, industrials, and healthcare, every installment of Insight Exchange™ invites luminaries to tell us wha ...
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L.E.K. Consulting Podcasts
Welcome to Advising the Advisors: AI in Consulting Unlocked, a show by Kenley, where we flip the script on traditional consulting by putting consultants in the hot seat. Hosted by Bolu Ben-Adeola, this podcast is your front-row ticket to understanding how generative AI can revolutionize management consulting. We'll challenge industry assumptions, share real-world success stories, and map out practical strategies for integrating AI. Whether you're a senior partner at a global firm or an aspir ...
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Navigating the Shifting Landscape of Sports Fandom, Media Rights, and Fan Engagement
33:45
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33:45Sports fandom is evolving -- and fast. Jeff Koloski, LEK partner in media and entertainment practice, talks with Alex Evans. a partner with LEK Consulting, and Jeff McQueen, also a partner (together, they lead LEK's sports and live entertainment practice, working with leaders across the sports industry, from leagues to teams to investors to service…
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Governance Beats Gadgets — L.E.K. Consulting’s Adamantia Velonis on Getting Enterprise AI Right at Scale
21:32
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21:32In this episode of Advising the Advisors: AI in Consulting Unlocked, host Bolu Ben-Adeola sits down with Adamantia Velonis, Director of IT Strategy & Communications at L.E.K. Consulting, to unpack why most AI programs fail to scale and what organizations must do differently to drive meaningful results. Rather than focusing on tools or trends, Adama…
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Chatbots Aren’t a Competitive Strategy — Alvarez & Marsal’s Dr. Michael Eiden on How Causal AI Unlocks ROI
23:47
23:47
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23:47In this episode of Advising the Advisors: AI in Consulting Unlocked, host Bolu Ben-Adeola sits down with Dr. Michael Eiden, Managing Director at Alvarez & Marsal, to explore how consulting firms are evolving their AI practices beyond basic automation to deliver transformative value through sophisticated AI implementations and causal reasoning techn…
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Why Most AI Projects Fail — McKinsey's Tey Bannerman on Trust, Design & Adoption
14:12
14:12
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14:12Most AI tools fail — not because of bad tech, but because no one uses them. In this episode of Advising the Advisors, McKinsey’s Tey Bannerman reveals why AI adoption requires 5x more investment than development — and how design thinking drives real transformation in enterprise AI. What You’ll Learn: Why successful AI implementation requires 5x mor…
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AI Isn't a Magic Bullet — Alvarez & Marsal’s Raf Postepski on Why Adoption Matters More Than Tech
23:30
23:30
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23:30In this episode of Advising the Advisors: AI in Consulting Unlocked, host Bolu Ben-Adeola sits down with Raf Postepski, Senior Director of Artificial Intelligence and Machine Learning at Alvarez & Marsal, to navigate how legacy organizations can effectively implement AI, the balance between industry-specific and general AI solutions, and the evolut…
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Stop Chasing Quick Wins — EY’s Jeeva Pradeep Kumar Moni on Building AI Foundations That Last
39:29
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39:29In this episode of Advising the Advisors: AI in Consulting Unlocked, host Bolu Ben-Adeola sits down with Jeeva Pradeep Kumar Moni, Equity Partner at EY and AI Risk Lead for Europe, to explore the evolving landscape of financial crime compliance, the strategic implementation of generative AI, and why scaling AI goes far beyond technical infrastructu…
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First Movers with Gen AI Will Win — Bain’s Mukarram Bhaiji on AI Strategy and Consulting
20:24
20:24
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20:24In this episode of Advising the Advisors: AI in Consulting Unlocked, host Bolu Ben-Adeola sits down with Mukarram Bhaiji, Partner at Bain & Company, to dive into why many companies get stuck automating outdated processes rather than strategically rethinking them with AI. He explains the essential elements of successful AI adoption and shares insigh…
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The AI Playbook for CX Strategy— BCG's Nick Clark on How AI Is Solving Customer Experience
28:34
28:34
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28:34In this episode of Advising the Advisors: AI in Consulting Unlocked, host Bolu Ben-Adeola sits down with Nick Clark, Partner at BCG, to explore the evolving landscape of AI-powered customer experience. Join them as they: Explore how AI is reshaping the traditional cost-center perception of customer service into a strategic value driver Examine the …
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Why AI Won’t Replace Consultants—Kearney’s Benjamin Glatz on The Future of AI in Consulting
29:04
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29:04In this episode of Advising the Advisors: AI in Consulting Unlocked, host Bolu Ben-Adeola welcomes Benjamin Glatz, Partner at Kearney, specializing in digital transformation and commercial strategy. Join them as they: Delve into AI's transformative role in consulting, exploring how firms can move beyond pilots to create lasting business impact Expl…
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Why Your Enterprise AI Pilots Are Failing—BCG's Juan Martin on Going from Pilot to Scale
31:24
31:24
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31:24In our first episode of Advising the Advisors podcast, host Bolu Ben-Adeola is joined by Juan Martin, Head of Deep Gen AI at Boston Consulting Group and part-time professor at the University of Pennsylvania. Join them as they: Delve into how Gen AI has become more democratic and accessible Explain why companies should focus on programs rather than …
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Welcome to Advising the Advisors: AI in Consulting Unlocked, a show by Kenley, where we flip the script on traditional consulting by putting consultants in the hot seat. Hosted by Bolu Ben-Adeola, this podcast is your front-row ticket to understanding how generative AI can revolutionize management consulting. We'll challenge industry assumptions, s…
…
continue reading
In this episode, we explore the evolving landscape of B2B digital commerce, focusing on its critical role in contemporary business strategies. Host Gavin McGrath is joined by Corey Highfield from L.E.K. Consulting and Jared Abelson from Simpson Strong-Tie to discuss the importance of digital strategies, the common barriers to adoption, and the step…
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A New Generation of Drug Therapies Requires New Business Strategies
28:33
28:33
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28:33Today we look at how advanced therapeutic modalities (ATMs) are revolutionizing drug discovery, development and manufacturing, presenting both unparalleled opportunities and new challenges for businesses. Drawing from their knowledge, our experts Alex Vadas, Adam Siebert and Jeff Holder unpack how new drug therapies such as engineered cell therapie…
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Investment Trends and Strategic Priorities in the Specialty Chemicals and Materials Industry
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11:13In today’s episode, we will focus on the influential trends and investment priorities shaping the specialty chemicals industry. Our subject matter experts will discuss the surge in innovation, digital transformation, and sustainability in the chemicals sector and highlight the strategic responses to recent industry challenges. Key points/topics cov…
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Scope 3 Emissions: A Strategic Imperative for Pharma Companies
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19:08
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19:08In this episode of “Insight Exchange,” we explore the crucial role of Scope 3 emissions reduction in the pharmaceutical industry. Listen to L.E.K. Consulting experts Verena Ahnert and Max Cambras, who share their insights on the significance of Scope 3 emissions, the current state of commitments in pharma and how emissions reduction is both a strat…
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Navigating US Packaging Trends: The Current Opportunities for Brand Owners
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36:52In this discussion, we dive into the world of brand packaging, examining the responses from a thorough survey amongst over 400 brand managers. The episode is led by the expertise of L.E.K. Consulting managing directors Thilo Henkes, Jon Moss and Jeff Cloetingh, as well as Roger Zellner, who analyze the balancing act between innovative packaging sol…
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Achieving Expected Value in M&A – The Integration Triangle
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21:35
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21:35Throughout this episode, our experts will discuss the intricacies of merging and acquiring businesses and the importance of the Integration Triangle, a framework we have developed to ensure successful outcomes. Host Cristina Barquero is joined by Phil Roux, a partner with 20 years of experience in M&A, and Tom Marshall, a principal in L.E.K. Consul…
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Health and Wellness: Who's Your Target Consumer?
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20:42
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20:42In this episode, L.E.K. Consulting’s health and wellness experts discuss their survey of 1,800 consumers, which they conducted to understand evolving trends in health and wellness, and the seven distinct consumer archetypes they identified. From the traditionalist to the trendspotter, these archetypes each have a different attitude, preference and …
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The US Healthcare Provider Landscape in 2035 — Part 2
20:32
20:32
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20:32In this episode, our hosts Kevin Grabenstatter, Frazer Dorey, Rozy Vig and Vance Moore discuss how the healthcare landscape is evolving, with a focus on the blurring lines between payers and providers, the entry of big box retailers and tech giants into care delivery, the growing role of private equity, and the trend of regional health system merge…
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Fuelling the Future of Aviation — The Critical Role of Sustainable Aviation Fuel
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33:13
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33:13This episode delves into the complexities of transitioning to sustainable aviation fuel (SAF) and the associated costs. It addresses the potential 18% increase in airline ticket prices by 2050 and the need for market participants to efficiently access the willingness to pay for SAF. The episode also emphasises the necessity of regulatory instrument…
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Internationalisation of Commercial Insurance Broking — The Next Wave of Consolidation?
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12:29
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12:29In this episode, we explore the next wave of consolidation in commercial insurance broking and the dynamics driving this global trend. Our host, L.E.K. Consulting Manager Marcela Santacoloma, is joined by L.E.K. experts who offer valuable insights into the international consolidation thesis and its significance. L.E.K. Partner Sam Halliday and Mana…
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Today we venture into the crucial landscape of biopharma, anticipating the trends and challenges that will shape the industry in 2024. This episode aims to provide insights into the potential changes and advancements in the biopharmaceutical industry. It delves into various topics, including the use of artificial intelligence (AI) in drug discovery…
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L.E.K. Look Forward 2024: The European Perspective
34:55
34:55
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34:55This episode explores the challenges and opportunities of the coming year, focusing on macroeconomic headwinds, digital transformation, sustainability and generative AI. Partner and European region head Ben Faircloth and Chief Commercial Officer in Europe David Titus express optimism amid geopolitical complexities and market dynamics. The episode u…
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Opportunities to Improve the Corporate Acquisition Journey
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24:30
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24:30The episode delves into the challenges faced by corporates in competitive acquisition processes and discusses strategies for corporate success in M&A. The main themes include the decline in success rates of corporates compared to financial investors, understanding the reasons behind this trend, and highlighting areas where corporates can adapt thei…
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This episode explores the importance of digital capabilities and innovation culture in businesses. Darren Perry, Chuck Reynolds and Andy Main discuss how digital enables business model innovation, cross-functional collaboration, better customer service and differentiation from competitors. They emphasize the significance of trust, data-driven decis…
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Claim to Know the Restoration and Remediation Industry? Not So Fast
21:48
21:48
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21:48On today’s episode, we are turning our attention to the complex and often misunderstood industry of restoration and remediation. Joining our host Gavin McGrath is Jonathan Ward, Operating Partner of Kohlberg, and Paul Bromfield, Partner at L.E.K. Consulting and expert in building and site services. Together, they will explore the inner workings of …
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Can Digital Help You Grow Your Market? A Case Study With Viz.ai
27:38
27:38
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27:38Digital health has become one of those terms that mean everything and nothing at the same time. However, while opinions are varied on the exact impact and role digital health solutions will have on the healthcare ecosystem going forward, there is solid agreement that we all need to embrace digital in both clinical and nonclinical settings. How to d…
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The US Healthcare Provider Landscape in 2035 — Part 1
23:54
23:54
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23:54Welcome to another episode of the L.E.K. Insight Exchange podcast, where we discuss the latest insights and ideas that are shaping the business landscape. In today's episode, our experts dive deep into the evolving U.S. healthcare delivery system and explore the potential changes that lie ahead. Today's host, L.E.K. Managing Director Frazer Dorey, …
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How Gen Zs Shop – Digital, In-Store, and Personal Curation
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15:55This episode explores Gen Z shopping behavior and the key insights that brands and retailers should be aware of. Gen Z is constantly shopping and browsing online because their devices are always close at hand, yet they still value in-store experiences. They prioritize being informed and making every purchase count, often conducting extensive resear…
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Access, Efficacy and Collaboration: Unlocking the Potential of Gene Therapies
40:44
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40:44In today's episode, we dive deep into the world of gene therapies. Our host, Matt Mancuso, Managing Director and Partner at L.E.K. Consulting's Boston office, is joined by a panel of experts including Ellen Licking, Vice President of Consulting Services and Communications at Real Endpoints; Alex Guth, Managing Director at L.E.K.'s Boston office; an…
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Know Thy Subscriber: Putting Your Data to Work on Retention and Monetization
28:58
28:58
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28:58As any subscription-based business knows, customer churn can be a major brake on growth. Not only can replacing customers be expensive and challenging — a common rule of thumb is that acquiring a new customer costs five times as much as keeping an existing one — but it can be even harder to cross-sell/upsell new customers. That’s why growth-minded …
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Collaboration and Clarity: Building a High-Performing Organization
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16:02In today's episode, we dive into the world of organization and performance. We'll explore the crucial role of governance, the importance of collaboration with subject matter experts and lower-level employees, and the significance of clearly-defined roles and responsibilities. We start by examining governance and how it goes beyond simply determinin…
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From Data Integration to AI-Driven Insights: Exploring the Journey to Modern Data Architecture
36:42
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36:42In this episode, we’ll explore the categories of solutions in the data and analytics (D&A) value chain and the crucial role of cloud data storage in modern D&A ecosystems. We’ll examine the different tools and processes involved in each category of the D&A value chain, from data integration and processing to analytics and visualization. Additionall…
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The Connected Home: Can Your Company Plug Into Opportunity?
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30:35The connected home ecosystem comprises an estimated 1.8 billion smart devices, and that number is climbing. In this episode, we’ll explore ‘The Connected Home: Can Your Company Plug Into Opportunity?’ In L.E.K. Consulting’s recent survey, 89% of current connected-product owners had considered purchasing a connected device within the past year. More…
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How To Price in a Post-COVID-19, Post-Inflationary World
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19:44Consumer businesses have faced dramatic increases in input costs over the past 24 months, primarily due to the lingering impact of COVID-19. To avoid profit erosion, most businesses responded by passing cost increases on to consumers in the form of higher prices. But consumers, concerned with a potential recession, are adjusting their spending habi…
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Tackling the Healthcare Workforce Shortage
10:14
10:14
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10:14Chronic workforce shortages are leaving healthcare providers facing unprecedented challenges. Operating models are being undermined, as is the ability to create value or deliver growth and profits. Historically, providers were often able to rely on recruiting their way out of such problems. However, the structural and global nature of current workf…
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Pricing Best Practices for the Medtech Industry
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15:36
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15:36Medtech companies are under significant pressure from several macroeconomic factors, including inflation and supply chain disruption. Shortages of components, such as semiconductors, are constraining production volumes and further driving up medtech cost structures. At the same time, rapid and dramatic foreign exchange rate fluctuations have also c…
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Unlocking the Potential of Personalized Wellbeing
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20:27We are facing an array of health crises, ranging from a high prevalence of chronic disease to worsening mental health. Stress levels are rising, driven by a range of factors including the pandemic, geopolitical instability, economic uncertainty, climate change and broader cultural shifts. These challenges create a huge economic burden on the global…
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Key Takeaways from the 2023 European Brand Owner Packaging Survey
33:38
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33:38L.E.K. Consulting conducted the annual European Brand Owner Packaging Survey with over 600 participants across the food, beverage, beauty and personal care, health and wellness, household, pet, and consumer electronics sectors. Participants spanned Germany, the U.K., France, Italy, Spain and Poland. Sampling was conducted in November and December o…
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As a leading global strategy consulting firm, L.E.K. Consulting has helped its clients deliver value-creating growth by addressing key strategic and operational issues. L.E.K. has worked with fitness clients across many strategic issues, including: Developing a post-COVID-19 growth strategy for a leading fitness certification provider Supporting th…
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Five Essential Factors for a Successful Biopharma Product Launch
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24:47Rapid changes in the biopharma industry are making it increasingly difficult to launch new products successfully. Especially challenging are novel treatment modalities such as gene and cell therapy, the increased use of biomarkers, and expanded requirements to demonstrate economic value. In addition, biopharmas must navigate the declining access to…
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The Transition to BEVs: Insights from Cristóbal Colón, Matthew Wayne, Ricardo Olalla Guerra, and José Portilla
32:53
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32:53As the U.S. moves toward a zero emissions mandate, Cristóbal Colón, Matthew Wayne, Ricardo Olalla Guerra and José Portilla explore this transition’s impact on the automotive aftermarket and the opportunities available to capitalize on battery-electric vehicles (BEVs) before it’s too late. Since California’s executive order in 2021, other states hav…
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L.E.K. Consulting’s Inaugural Clinical and eClinical Pharma Services Survey
20:24
20:24
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20:24Patients and sites that recruit and enroll patients change how trials are executed. Year after year, R&D costs incurred by biopharmaceutical companies to bring new therapies to the market are skyrocketing. There is also a lack of appropriate racial representation among study participants. As clinical trial sponsors fail to reach their recruitment t…
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Global Health and Healthcare Strategic Outlook | L.E.K. Consulting and the World Economic Forum
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27:07This joint strategic outlook by the World Economic Forum and L.E.K. Consulting aims to unite stakeholders across different sectors, industries and geographies to develop and achieve a shared vision for health and healthcare by 2035. The COVID-19 pandemic created health, economic, political and environmental challenges while exposing global disparit…
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Inflation Inflated: Part 1 and 2 – The Consumer and Business Outlook
30:00
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30:00In this episode, Claire Davies, Rob Haslehurst and Emile Santos explore the irony of businesses attempting to maintain price increases in an inflationary environment, even as they struggle with the rising costs of labor, logistics and raw materials. "We live in a competitive capitalized economy, and ultimately competitive action is what they're loo…
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Manufacturing Trends for US Industrial Equipment and Technology Companies
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17:17In the United States, companies within the manufacturing industry are currently dealing with an unprecedented confluence of challenges. To understand how they’re addressing these challenges and planning for the future, L.E.K. Consulting surveyed some 160 U.S. industrial equipment and technology company executives and conducted in-depth interviews w…
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Finding Building Product Categories with Sustainability Growth Potential
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17:02When you hear the term “Sustainability,” what comes to mind? Even today, the construction industry continues to thrive. And as the world continues to develop, consumers are becoming more aware of sustainability and, thus, are prioritizing energy-efficient solutions to produce better homes. However, there is a lot to consider when selecting products…
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Psychedelics are set to become the next major innovation in mental healthcare. Despite the large flow of investment into this area, the development of psychedelic drugs is not without its hurdles. In this episode, we’ll get an introduction to the challenges surrounding the development of psychedelic drugs for mental healthcare, including clinical t…
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Consumers who are concerned about what they are putting into their bodies have similar concerns about what they are putting onto their bodies. In this episode, we are going to take a look at recent food trends that are now converging in the beauty industry. The rising importance of product label ingredients Specific health attributes On-the-go cust…
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Inflation Is Here to Stay – Businesses Need to Reinforce Their Resilience With Best Practices
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17:55Three decades of historically low inflation have left many businesses without the experience or capabilities to navigate the changing economic paradigm. In recent months gas, wheat, corn, and other essential food ingredients have risen by over 100%. Key manufacturing commodities have fared a little better with copper, aluminium, and others experien…
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