Best Omni Retail Experience Podcasts (2025)

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Walmart, Whatnot & WTF Is H-E-B Doing With Robots? 38:10

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4d ago38:10

38:10

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: SpartanNash’s merger with C&S Wholesale Grocers (Source) Whatnot, the $5 billion shopping app you probably haven’t heard of (Source) Walmart equipping its store associates with …

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Designing products people trust with Robinhood’s Dheerja Kaur 29:56

3d ago29:56

29:56

Episode web page: https://bit.ly/4l51qH3 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we sit down with Dheerja Kaur, Vice President of Product Manageme…

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Lightning Round: Costco Brisket, Corvette Dreams & Cheerios Chaos 5:46

8d ago5:46

5:46

Ever wonder what retail experts actually buy at Costco or what cars they dream about driving? This lightning round reveals the personal side of our A&M retail gurus, from brisket smoking tips to the shocking number of Cheerios varieties on shelves. Brought to you by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capi…

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The Costco Gas Station Experience You've Always Wanted Is Finally Here 4:04

8d ago4:04

4:04

Costco is finally building standalone gas stations to solve their infamous parking lot congestion while expanding member benefits beyond the warehouse. This economics 101 supply-and-demand solution could be the competitive edge Costco needs against Sam's Club and Walmart. Presented by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Dema…

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Albertsons' Digital Display Gamble: Retail Media Gold Mine or Expensive Mistake? 8:02

8d ago8:02

8:02

Albertsons is betting big on digital displays throughout their stores, but grocery retail has a terrible track record with digital advertising execution. Our experts clash over whether this retail media investment will drive meaningful ROI or become another expensive digital billboard failure. Powered by A&M Consumer and Retail Group, Mirakl, Simbe…

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Buy Or Sell: H&M Bettting Everything on AI to Beat SHEIN's Fast Fashion Dominance 8:50

8d ago8:50

8:50

Can AI save H&M from Shein's explosive growth? H&M invests heavily in predictive and generative AI to compete as Shein leapfrogs to 1.5% market share. Expert analysis reveals why AI alone won't solve H&M's fast fashion problem. Brought to you by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital. For the full epi…

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End of an Era: Amazon Officially Absorbs Whole Foods Into "One Grocery" Strategy 8:43

8d ago8:43

8:43

Amazon restructures grocery leadership under "One Grocery" strategy, merging Whole Foods employees into Amazon systems. Is this long-overdue efficiency or cultural destruction? Expert debate on what this means for grocery competition and Whole Foods' future. Sponsored by A&M Consumer and Retail Group, Mirakl, Simbe, Infios Clear Demand, and Ocampo …

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BREAKING: Walmart's Nintendo Switch 2 Launch Just Changed Retail Forever 7:55

8d ago7:55

7:55

Walmart just revolutionized product launches forever! See how they delivered every Nintendo Switch 2 pre-order by 9 AM with FREE Coke and Pringles, leaving Target and Best Buy scrambling to catch up. Expert analysis on why this changes everything for electronics retail and gaming drops. Brought to you by A&M Consumer and Retail Group, Mirakl, Simbe…

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Walmart’s Bait & Switch 2, Costco Gas & More Grocery Sound & Fury From Amazon 58:18

11d ago58:18

58:18

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, A&M Brooks Levering and Bryson Waterman joined Chris and Anne to discuss: Walmart’s stroke of merchandising genius around the Nintendo Switch 2 launch (Source) Amazon restructuring around its “One Grocer…

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Leading customer-centric transformation with empathy and AI with Tabitha Dunn 25:08

11d ago25:08

25:08

Episode web page: https://bit.ly/43Gxevp ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, hosts Nathan Isaacs and Bobby Meixner welcome customer experience…

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Peloton Resale, Dollar General's Home Line & Who Knew Walmart Could Be So Sparky? 32:06

18d ago32:06

32:06

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: Walmart’s new “Who knew?” advertising campaign (Source) Walmart’s gen AI assistant Sparky (Source) Dollar General’s home line with Kathy Ireland (Source) Amazon training humanoi…

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UX for AI: Designing intelligent experiences with Greg Nudelman 43:26

20d ago43:26

43:26

Episode web page: https://bit.ly/4kw3gQJ ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we dive into the rapidly evolving intersection of UX design and a…

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Walmart Presses Its ‘Advantage,’ ALDI Recruits Teens & E.L.F. Goes Down A New Rhode 51:10

25d ago51:10

51:10

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: Walmart helping Medicare Advantage members identify items to buy with their OTC benefits (Source) E.l.f.’s acquisition of Hailey Bieber’s beauty brand for $1 Billion (Source) Vi…

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Imagining the future: Why leaders need more than vision to succeed with Lisa Kay Solomon 46:27

27d ago46:27

46:27

Episode web page: https://bit.ly/4dDbMuyIn this thought-provoking episode of Insights Unlocked, Jason Giles sits down with Lisa Kay Solomon—designer in residence at Stanford’s d.school, bestselling author, and strategic foresight expert—to explore how leaders can better prepare for an uncertain and rapidly evolving future. Lisa shares insights from…

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Target’s Woes, Lowe’s Marketplace & Why Sam’s Club Pizza Delivery Will Change Our Lives 46:50

30d ago46:50

46:50

In this week's episode, brought to you in partnership with the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, former Target executives Chris Walton and Anne Mezzenga analyze this week's biggest retail stories, including Target's questionable "acceleration office" strategy amid declining sales, Sam's Club's ga…

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Using AI to streamline and elevate UX research with Google's Alita Kendrick 37:29

1M ago37:29

37:29

Episode web page: https://bit.ly/4370dIB ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we’re joined by Alita Kendrick, a UX researcher at Google leading…

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Walmart Signals Price Increases, Dicks Buys Foot Locker & Target Bets On Rural Growth? 1:10:26

1M ago1:10:26

1:10:26

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, A&M’s Michael Prendergast and Christopher Disa join Chris and Anne to discuss: Walmart signaling that price hikes could begin later this month (Source) Target Circle 360 members receiving fr…

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Building a customer research panel with BECU 38:28

1M ago38:28

38:28

Episode web page: https://bit.ly/3S1wxq4 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we sit down with Jessica Schultz, senior manager of experience re…

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Instacart’s CEO Bolts, Primark Teaches Sewing & Amazon’s Robot Dials Dork Up To 11 42:52

2M ago42:52

42:52

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: Instacart’s CEO resigning to take a job with OpenAI (Source) Amazon’s new warehouse robot, Vulcan (Source) Primark’s in-store repair classes (Source) ASOS offering …

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Leverage the Jobs To Be Done framework to drive growth 40:05

2M ago40:05

40:05

Episode web page: https://bit.ly/4d2nCOx ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode, UserTesting’s Lija Hogan sits down with Jim Kalbach, Chief Evangelist at Mural and aut…

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Walmart Stores Of The Future, Morrisons Robots & Why Saks Just Set Omnichannel Back 59:28

2M ago59:28

59:28

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Shoptalk’s Ben Miller joined Chris and Anne to discuss: Saks Fifth Avenue’s new Amazon storefront (Source) Walmart’s new “Store of the Future” down in Texas (Source) Morrisons introducing Si…

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The power of courageous marketing with Gong's Udi Ledergor 45:05

2M ago45:05

45:05

Episode web page: https://bit.ly/3YTrCuW ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, UserTesting CMO Johann Wrede chats with Udi Ledergor, former CMO …

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Amazon’s D.C. Blowback, Caper Carts & Why A ChatGPT/Shopify Tie-Up Should Scare Google 1:01:06

2M ago1:01:06

1:01:06

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, A&M’s Jeff Dwyer and Luis De Lencquesaing joined Chris and Anne to discuss: Amazon’s tariff pricing fracas with the White House (Source) Schnucks expanding its Caper Cart deployment (Source)…

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Designing AI products: Insights from Figma's 2025 report 32:43

2M ago32:43

32:43

Episode web page: https://bit.ly/4400s9a ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, Jason Giles, VP of Design at UserTesting, chats with Andrew Hogan…

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Walmart Gas, Circle K & Why Target’s Floral Brand May Not Come Up Smelling Like Roses 41:59

2M ago41:59

41:59

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: Walmart’s gas station expansion strategy (Source) Quorso’s intelligent store management platform rollout with Circle K Europe (Source) Target’s new floral owned bra…

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Leading AI transformation with Greg Shove of Section 30:06

2M ago30:06

30:06

Episode web page: https://bit.ly/4jHDYyu ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- PROMO CODE for this episode with Section's Greg Shove: USERTESTING30 The code is good for Section cours…

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Walmart’s Trend-to-Product AI, Sam’s Club’s Expansion & Ulta’s Pregnant Pause At Target 45:51

2M ago45:51

45:51

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: Ulta Beauty’s decision to pause its Target shop-in-shop expansion (Source) Walmart’s new Trend-to-Product AI tool to speed up product development (Source) Sam’s Clu…

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How customer journey mapping and storytelling unlock innovation at G2 34:17

3M ago34:17

34:17

Episode web page: https://bit.ly/4l9JDil ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this Insights Unlocked episode, UserTesting’s Jason Giles sits down with Dane Howard, Vice President…

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Old Navy Hits The Radar, San Diego Bans Digital-Only Coupons & Amazon Debuts AI Agents 54:55

3M ago54:55

54:55

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: Best Buy storefronts and where influencer commerce will go next (Source) Instacart’s introduction of “Will Call” Delivery (Source) Old Navy rolling out Radar’s RFID…

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How FNBO is leverages its content marketing strategy to build trust and increase CSAT 34:37

3M ago34:37

34:37

Episode web page: https://bit.ly/4l9JDil ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…

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How Anthropologie gets omnichannel right (and what to learn) 27:29

3M ago27:29

27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click o…

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Amazon Haul, Best Buy Social+ & Edibles.com 35:46

3M ago35:46

35:46

🎧 Retail Fast Five | March 26, 2025 – Live from Shoptalk 2025 This week, Chris and Anne are back together live at Shoptalk 2025, bringing you exclusive insight and on-the-ground energy. This week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, kicks off with a behind-the-scenes look at their inte…

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Search Experience Optimization (SXO): The Future of SEO? 26:47

3M ago26:47

26:47

Episode web page: https://tinyurl.com/45pcxtn9 How can businesses move beyond traditional SEO rankings to create a truly engaging and high-converting user experience? In this episode of Insights Unlocked, host Nathan Isaacs sits down with Georgia Tan, co-founder of Switch Key Digital, to discuss the future of search and the rise of Search Experienc…

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Kroger’s Sunk Cost Trap, Ulta’s Mirakl & Why Klarna’s Walmart Deal Is ‘One’ For The Ages 46:52

3M ago46:52

46:52

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, Chris and Anne discussed: Kroger’s surprising decision to create a standalone e-commerce unit (Source) Ulta’s launch of a digital marketplace with Mirakl (Source) Wayfair’s plans to open a second large fo…

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How UX and marketing drive better customer experiences 8:52

3M ago8:52

8:52

Episode web page: https://tinyurl.com/4txxcx83 ----------------------- In this episode of Insights Unlocked, we explore how marketing, UX, and customer experience teams can collaborate to craft impactful, data-driven strategies. Our guests—Emily Carrion, CMO at Entrepreneurs' Organization; Katie Karr, a Senior User Experience Designer at Workiva; …

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CVS “Mini-Stores,” Google Shopping & Loblaw’s Plan To Slap Tariff Labels On U.S. Goods 55:38

4M ago55:38

55:38

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, A&M’s David Schneidman and Chris Creyts joined Chris and Anne to discuss: CVS Health’s rollout of “mini-stores,” i.e. smaller stores with pharmacies but a limited retail selection (Source) Loblaw identify…

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How AI + user feedback transformed puppy training with Zigzag's Jack Mitchell 26:01

4M ago26:01

26:01

Episode web page: https://tinyurl.com/ywpva5x5 ----------------------- In this Insights Unlocked episode, host Michael Domanic sits down with Jack Mitchell, Head of Product and Operations at Zigzag, the #1 puppy training app. Jack shares how his team built Ziggy, an AI-powered virtual puppy trainer designed to provide personalized, science-backed t…

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Alexa+, Publix & Why There’s More Than Meets The Eye To Target And Warby’s New Deal 43:39

4M ago43:39

43:39

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, Chris and Anne discussed: All the wrinkles surrounding Target and Warby Parker’s new partnership (Source) The launch of Alexa+ (Source) The deceptive pricing lawsuit against Publix (Source) Furniture.com’s uniqu…

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How smart content drives better customer experiences 22:23

4M ago22:23

22:23

Episode web page: https://tinyurl.com/2p9rbkfu ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click o…

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Good-Bye Joann, Hello Adidas Buy With Prime & Welcome Walmart To ‘Wally’ World 45:21

4M ago45:21

45:21

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, Anne remoted in from eTail West, Chris was back home in Minneapolis, and together they discussed: Adidas offering Amazon Buy with Prime via its website and app (Source) Joann no longer being in the fabric of our…

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LinkedIn marketing strategies (organic and paid) that work 34:28

4M ago34:28

34:28

Episode web page: https://tinyurl.com/4rymcmrs ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click o…

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Amazon’s Italian Beauty Store, Wayfair’s Muse & Dick’s Enviable Influencer Program 54:53

4M ago54:53

54:53

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, A&M’s David Brown and Lisa Collier joined Chris and Anne to discuss: Amazon’s new beauty store in Italy (Source) Scheels adding 460 and $11 million worth of digital screens into its stores (Source) Dick’s new va…

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Effectiveness vs. efficiency in design with Dropbox's Alastair Simpson 52:41

4M ago52:41

52:41

Episode web page: https://bit.ly/3CBgLhw ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…

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Aldi, GapVintage & Why The “Next Best Action” Is An Idea Everyone Will Be Talking About 50:11

5M ago50:11

50:11

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, and Scratch Event DJs, Chris and Anne discussed: The many angles to Aldi’s decision to sell back some of the stores it previously purchased from Southeastern Grocers (Source) How bullish they both are on Gap’s new v…

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AI meets human insight: UX research at Consumer Reports 24:31

5M ago24:31

24:31

Episode web page: https://bit.ly/3EGU4ZD ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…

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Crypto BuyBuy Babies, More Walgreens Woes & Walmart Takes Same-Day Rx Nationwide 52:38

5M ago52:38

52:38

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, and Scratch Event DJs, Shoptalk’s VP of Original Content & Strategy, Ben Miller, joined Chris and Anne to discuss: CVS Health’s new app rollout (Source) Beyond buying back BuyBuy Baby (Source) Walgreens’ plans to cl…

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How Twilio is transforming customer communication with AI 28:34

5M ago28:34

28:34

Episode web page: https://bit.ly/4aP37nC ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…

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Starbucks Ceramic Mugs & Drizzles, Walmart Pay Increases & Amazon’s New Head Of Grocery 49:28

5M ago49:28

49:28

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, and Scratch Event DJs, Chris and Anne discussed: The appointment of Whole Foods CEO Jason Buechel to head up Amazon’s grocery strategy (Source) Whether CPGs will jump at the chance to pay Walmart to test products wi…

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Transforming healthcare UX with storytelling, data, and AI 28:29

5M ago28:29

28:29

Episode web page: https://bit.ly/4h5CI79 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…

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Walmart Opens A New HQ And Does Fendi, Chanel And Robots All In The Same Week! 57:01

5M ago57:01

57:01

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, and Scratch Event DJs, A&M’s Kelly Carey and John Clear joined Chris and Anne to discuss: Walmart’s new Symbotic relationship, aka its new robot deal (Source) The veracity of Target’s claims that it has cut its prod…