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Online Retail Customer Experience Podcasts

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Add To Cart is Australia’s leading eCommerce podcast Hosted by eCommerce expert Nathan Bush, this show express-delivers insights, strategies, and stories from the frontlines of online retail. Tune in every Monday for deep-dive interviews with eCommerce leaders, and every Friday for our signature 'Checkout' episodes - quick, actionable takes on what’s trending in eCommerce, retail, and digital marketing. If you're growing a Shopify store, leading a retail team, or just trying to stay one step ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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Online Retailer

Online Retailer

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Brought to you by Online Retailer, Australia’s leading retail tech conference and expo. Recorded live at Online Retailer Conference & Expo, we chat with world-class digital leaders to bring you industry insights, practical examples and actionable ideas from our incredible community of retail renegades, marketing masters and creative entrepreneurs who all want to do retail business big. Ready? Let’s talk shop.
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Retail Tech Podcast

Darius Vasefi

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Interviews, analysis and research into the role, implementation, integration and usage of technology in retail. Covering Online including e-commerce, mobile and social commerce as well as Offline, local commerce and the merger of all Commerce. Interviewing CEOs and founders of retail startups and helping inform retailers on what is happening in #retailtech and how to navigate the waters.
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The Conversion Show

Erik Christiansen, CEO & Co-Founder of Justuno

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The Conversion Show is a weekly podcast all about - you guessed it - conversion! Everything that gets you to your goal, whether that’s purchase, install, lead capture, content downloads, chat engagement, or demo requests - we’re talking CONVERSIONS. Each week, we interview top Marketing Leaders and Founders who are doing conversion right. From website optimization aka conversion rate optimization (#cro - the holy grail in our opinion!) back to paid media, organic, email, and omnichannel opti ...
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Tech Talks Daily

Neil C. Hughes

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If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
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carlomaderno explains the best tips for keeping your website relevant and boosting your performance in key areas of retail, such as marketing, and customer service. In fact, research shows that 40% of consumers are more likely to shop from retailers who spend more and personalize their shopping experience. Retailers will try to get Black Friday shoppers to spend more by offering additional discounts when they open the store's credit card. If shoppers know they have discounts to take advantag ...
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Today’s consumers demand frictionless experiences in everything from smooth connections between digital and physical channels, to fulfillment, all the way to a speedy checkout and return process. With technology serving as the engine that powers these engagements, retail IT leaders play a critical role in delivering on those demands. Learn how you can reduce friction at your organization by listening to our 6-part podcast series, “Achieving Frictionless Commerce” with our host, a technology ...
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The Real Tale

Paul Downs

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Welcome to The Real Tale! We are on a mission to improve the online retail customer experience. The Real Tale is a mystery shopping report for online retailers that measures the experience across 200 metric points from page speed, through to packaging, the delivery experience and the returns process. In the podcast we chat to industry subject matter experts to discuss and get down to the nitty gritty of what makes a successful online customer experience. If you are interested in learning mor ...
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The Podiatry Business Podcast

Lorcan O Donaile, Podiatry Business Coach & Clinic Podiatrist

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The podcast for Podiatry Clinic owners. Brought to your by Lorcan O Donaile, Podiatrist & Health Business Mentor. Discover how Lorcan O Donaile built a Clinic that allows his clinical hours to zero, take 4 holidays a year and spend more time with his family and doing the things he loves, all while increasing his profits by over 400%.👉The secrets on how to avoid the mistakes that means that most Podiatry Clinic Owners are chained to their stagnating businesses. 👉The tips to make the most of t ...
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Are you ready to leverage the power of business process improvement tools to enhance your profit margins and achieve a better work-life balance? Welcome to The Well-Oiled Operations Podcast, where you'll join forces with Stacy Tuschl—an accomplished International Best-Selling Author, astute Business Coach, and successful Multiple 7-Figure Business Owner. Stacy will serve as your trusted guide on a transformative journey, unveiling highly effective systems and strategies to improve business o ...
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Statements of Intent

David Mannheim

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eCommerce has lost sight of the people at its heart—the customer. After working with the world’s biggest retailers for 15 years, David Mannheim (author of The Person in Personalisation, founder of Made With Intent) wants to change this. Through solo shows and guest conversations, you’ll hear eCommerce leaders share how they intend to break the status quo gripping online retail. The lack of care. The short-sightedness. The sea of sameness. Each 20-minute episode centres on the sharing of a st ...
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Millionaire University

Millionaire University

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Millionaire University is on a mission to help you build wealth, achieve financial freedom, and create a business that supports the life you want. We reveal proven strategies for business growth, personal finance, and investing—teaching you how to increase your income, build passive revenue streams, and take control of your money. You will learn how to start and scale a business, make smarter financial decisions, and build lasting wealth—all while creating a life of impact and fulfillment. G ...
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Philip Pravda: A Legacy in Menswear, Reinvented for the Modern Era Philip Pravda, founder and CEO of SuitCafe.com, is a seasoned expert in luxury menswear with over 35 years of experience in the industry. Coming from a long line of clothiers spanning generations, Philip grew up immersed in the world of fine tailoring, learning firsthand from his father, grandfather, and great-grandfather. His expertise in luxury Italian fabrics, custom suiting, and high-end fashion retail has made him a reco ...
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The ProfileTree Podcast: Belfast Digital Marketing, SEO, AI & Business Growth Strategies Welcome to The ProfileTree Podcast - Belfast's leading source for practical digital marketing insights that actually drive business growth for SMEs across Northern Ireland, Ireland, and the UK. Hosted by the expert team at ProfileTree, Northern Ireland's specialist digital marketing and AI agency, this podcast delivers honest, actionable advice on the strategies and tools that matter in 2025 and beyond. ...
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Welcome to the Gift Shopping Podcast with Tanya and Bryan, where we talk about finding the perfect present for all occasions. Whether you are looking for a birthday gift, wedding present, or a surprise just because, we have you covered. On our podcast, married couple Tanya and Bryan share their expertise on online shopping and retail stores, giving you the best tips for creating a meaningful experience for your recipient. We understand how tough it can be to find something special in today’s ...
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Craig Staley, a 20-year retail veteran and eCommerce practitioner interviews successful small business owners from a variety of industries with one objective, to find out what makes them successful. Whether you have owned a small business for decades or are a budding entrepreneur you will discover ideas and learning lessons that others have implemented to grow their business.As small business owners a lot of the time it feels like we are just figuring stuff out and while there is a lot of tr ...
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Makhana, also known as Fox Nuts or Lotus Seeds, has become a favorite snack across India due to its numerous health benefits. These crispy, nutrient-packed seeds are rich in proteins, fiber, and essential minerals, making them an ideal snack for those who are conscious about their health. Makhana is not only a healthy snack but also a versatile ingredient used in various dishes, from traditional sweets to savory snacks. If you're searching for the best quality Makhana in Darbhanga, look no f ...
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When it comes to premium quality makhana (fox nuts) in Purnia, makhanasupplier.in is the name to trust. As one of the leading makhana suppliers in Bihar, we are dedicated to providing high-quality makhana that meets your needs. Whether you're a retailer, wholesaler, or an individual looking for a healthy and delicious snack, we are your one-stop shop for fresh and nutritious makhana. At makhanasupplier.in, we are committed to delivering the finest makhana sourced from the best farms in Bihar ...
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Makhana Supplier in Madhubani — makhanasupplier.in | Your Trusted Source for Premium Quality Makhanas When it comes to sourcing high-quality makhana (fox nuts), makhanasupplier.in is the leading name in Madhubani, Bihar. We are proud to be one of the most reliable suppliers in the region, offering a wide range of makhana products that meet the highest standards of quality. Our aim is to provide healthy, fresh, and premium-quality makhanas for consumers, wholesalers, and businesses alike. Whe ...
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show series
 
#696 What if you could tap into an AI-powered business coach — one that’s available 24/7, never forgets a conversation, and helps you find, evaluate, and negotiate your next business acquisition? In this episode hosted by Brien Gearin, serial entrepreneur and podcast host Nik Hulewsky returns to the show to break down how he’s leveraging AI to find…
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What does it really mean to run a company that aims to be "good" before it ever thinks about becoming "great"? That was the question sitting with me as I sat down with Appfire's CEO, Matt Dircks. The conversation took us straight into the heart of modern leadership, purpose, and the realities of running a global SaaS business during a period of cha…
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What happens when AI adoption surges inside companies faster than anyone can track, and the data that fuels those systems quietly slips out of sight? That question sat at the front of my mind as I spoke with Cyberhaven CEO Nishant Doshi, fresh from publishing one of the most detailed looks at real-world AI usage I have seen. This wasn't a report bu…
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#695 What if your creative side hustle could fund your freedom and run itself while you explore the world? In this episode hosted by Kirsten Tyrrel, we’re joined by Christina Umerez, a digital nomad who built a successful Etsy print-on-demand business that now supports her travel-filled lifestyle. Christina shares how she went from custom pet portr…
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Why does it feel as though every headline about the future of work points to AI pushing entry-level roles off a cliff? That question stayed with me as I sat down with Robin Adda, a long-time learning and development leader, bestselling author, and one of the most balanced voices I have heard on skills, technology, and the workplace. Robin argues th…
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#694 If you think a busy restaurant automatically means a profitable one — think again! In this episode hosted by Kirsten Tyrrel, we sit down with Ryan Gromfin, aka The Restaurant Boss, who pulls back the curtain on the flawed traditional restaurant business model. From his early days as a 15-year-old working in a five-star kitchen to building and …
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#693 How did a Wall Street finance pro turn a simple gutter repair problem into New Jersey’s only white-glove gutter service? In this episode, host Brien Gearin sits down with Aleks Krylov, founder of Stern Gutters, to break down how to start a profitable gutter installation, repair, and cleaning business. Aleks shares his journey from Wall Street …
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Have you ever wondered what it looks like when an enterprise finally breaks free from spreadsheet-driven decision paralysis and lets AI take the wheel? That was the question at the back of my mind as I sat down with Bianca Anghelina, the founder of Aily Labs. In our conversation, Bianca explains how her career inside large global enterprises shaped…
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AI agents aren’t just a futuristic idea anymore. They’re showing up in every tool ecommerce teams use, from Shopify Sidekick and Klaviyo to Google Ads and Gorgias. But as David Brudenell, CEO of Decidr, pointed out on Add To Cart, most teams still treat AI like a virtual assistant for repetitive tasks. The real power comes when you teach agents to …
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One of my clients just had one of their best months ever in terms of cash collected …but when we pulled the numbers, their profit was down 40% compared to just four months earlier. In Episode 178 of The Podiatry Business Podcast I want to walk you through what happened, why it’s more common than you think, and what you must do to avoid a busy clini…
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#692 Unlock the science behind your success with this fascinating deep-dive into how your brain drives every result you create! In this episode, host Kirsten Tyrrel sits down with behavioral neuroscience expert and bestselling author John Assaraf, who shares how understanding the brain’s “operating system” transformed his life from troubled teen to…
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Is AI quietly pushing us to work alone when creativity has always thrived on collaboration? I'm joined by Joseph "Coop" Cooper, co-founder of Nullshot, to unpack a different vision for how AI should support creators, builders, and teams. And before any Interstellar fans get too excited, this is not the cinematic space explorer navigating wormholes;…
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#691 What if you could launch a global education platform, inspire students across continents, and reinvent your career — all at once? In this episode hosted by Brien Gearin, we’re joined by Chad Fife, founder of Revy School, an online education platform that teaches marketing, sales, and client success through real-world simulations and mentorship…
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On this episode of “Building a Modern Food Brand,” host Christina Downey sits down with Matthew Newman, CCO at It’s Skinny, to talk about the hard choices founders must make early — and why focus, discipline, and a clear go-to-market strategy matter more than saying “yes” to everyone.Matthew shares:- Why startups must define where they want to live…
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Already doing $30K+/month? Come to my next free workshop and I'll show you how to systemize your business and get your time back. Save your spot here:Get my free Slow Scale Blueprint here: https://drive.google.com/file/d/1EQ3Q... Ready to go from 80-hour weeks to a business that runs without you? We build the systems that make it possible, book a c…
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Are AI Browsers the NEXT BIG THING in Web Navigation? | ProfileTree Podcast Welcome to ProfileTree's latest podcast episode where hosts Chris, David, and Dylan explore the emerging world of AI-native browsers and what they mean for businesses, digital agencies, and everyday users. In this comprehensive discussion, we dive deep into whether AI brows…
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What happens when strategy, speed, and innovation collide in the grocery industry?In this episode of RETHINK Retail: Global Leaders, host Theo Schweitz sits down with Petr Lizner, Head of Strategy at Rohlik Group, one of Europe’s fastest-growing online grocery players.They explore:- The lessons learned from scaling a business across multiple countr…
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#690 Ready for a masterclass in grit, customer service, and unconventional scaling — all from a founder who built a booming merch company from scratch? In this episode, host Brien Gearin chats with Ethan Dowie, founder of Indigo Promotions, who went from making 400+ cold calls with zero traction to landing Zappos as one of his very first clients. E…
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Value isn’t just about low prices anymore. As shoppers become more intentional and economic pressures rise, retailers are shifting their strategies—from promotions and pricing to emotional connection and brand authenticity.We dive into how value is being redefined across the industry. Joined by experts Andrew Smith, Carol Spieckerman, Liza Amlani, …
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Is the UK quietly slipping into the role of a cautious observer while other nations shape the future of AI with greater confidence and intent? In this episode of Tech Talks Daily, I sit down with Rav Hayer, Managing Director at ThoughtWorks and Head of BFSI, to explore why our approach to AI regulation may be slowing progress at a time when momentu…
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#689 Ever wondered how a simple lifelong skill can evolve into a thriving, multi-stream business? In this episode, host Kirsten Tyrell sits down with professional organizer and entrepreneur Laurie Palau, founder of Simply B Organized, to unpack her journey from corporate America to building a successful organizing brand long before Instagram or the…
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What happens when technology meets true customer empathy?In this episode of Rethink Retail: Global Retail Leaders, host Alex Baker sits down with Uttam Kumar, Engineering Manager at American Eagle Outfitters, to discuss:- How engineers are becoming storytellers and changemakers in retail- The real role of AI — beyond recommendations, toward anticip…
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Today's guest is Suvaleena Paul, Assistant Vice President and Senior Analyst in Fraud, Innovation, and Analysis at Bank of America. Suvaleena joins Emerj Editorial Director Matthew DeMello to discuss the integration of AI-driven technologies into fraud prevention workflows. She also shares practical insights on improving threat identification speed…
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What happens when a seasoned finance leader steps into the world of enterprise software and decides to rebuild the financial close with AI at its core? In my conversation with Darren Heffernan, CEO of Trintech, we look at the shifts taking place inside the office of the CFO and how automation is reshaping a discipline that has relied on spreadsheet…
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#688 What happens when a retired professional athlete dives headfirst into an industry he knows nothing about? In this episode hosted by Brien Gearin, Lee Stuart shares how he went from professional motocross rider to the founder of Rogue Lab, one of the top screen printing and branding shops in Canada. With zero experience, Lee took his last $300 …
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EuroShop only happens once every three years — and every edition sets the pace for the future of global retail.In the latest RETHINK Retail Podcast, host Alexis sits down with EuroShop Director Elke Moebius and EHI Senior VP Ulrich Spaan for an inside look at what’s new, what’s evolving, and what the world can expect from EuroShop 2026 in Düsseldor…
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#687 Want to see how AI can build a full website in minutes — and how a small startup took on giants like WordPress and Wix? On this episode, host Brien Gearin sits down with Itai Sadan, co-founder and CEO of Duda — the AI-ready website platform built specifically for web professionals. Itai shares the origin story of Duda, how the company evolved …
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Today's guest is Dr. Mark Kiel, Chief Science Officer and Founder at Genomenon. Genomenon is a genomics intelligence company that unlocks real-world evidence from biomedical literature to help pharmaceutical and clinical diagnostics companies inform precision medicine, accelerate patient diagnosis, and guide trial design and label expansion. Mark j…
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What happens when a leader realises that the success of every major initiative, from AI projects to return to office plans, rests on something far deeper than strategy or tools? In my conversation with Phil Gilbert of Irresistible Change, we look at why culture is the deciding factor behind whether transformation takes root or quietly falls apart. …
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Zoltan Csaki has never been one to follow the rack. As Co-Founder of Citizen Wolf, he spent nine years building an ethical fashion brand that produced only what customers ordered. But when sustainability met economic reality, he took a bold pivot: turning his brand’s proprietary fitting technology into a new venture, Magic Fit, now helping retailer…
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#686 Think selling online courses is the key to success? Think again! It’s no longer enough to just package information and hope people stick around. In this episode hosted by Kirsten Tyrrel, serial entrepreneur Ray Blakney breaks down how to turn decades of expertise into a thriving online education business. He shares why traditional course model…
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What happens when your entire market disappears overnight? That was the reality facing LoopUp when the pandemic transformed the way the world communicates. In this episode of Tech Talks Daily, I sit down with Steve Flavell, co-CEO of LoopUp, to talk about how his company turned disruption into a defining moment of reinvention. LoopUp began in 2003 …
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#685 Ever thought a “boring” business could be your golden ticket to freedom and flexibility? In this episode hosted by Kirsten Tyrrel, we chat with Kate Johnson, founder of Heritage Business Services, who built a thriving bookkeeping business during preschool pick-up hours. What started as a $0 side hustle turned into a profitable, scalable career…
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The gap between a promising AI pilot and enterprise-wide, scalable impact remains a critical divide where momentum and resources often stall. Today's guest is Deborah Golden, U.S. Chief Innovation Officer at Deloitte who returns to the show to join Emerj CEO Daniel Faggella to tackle the costly reality of stalled AI initiatives. This conversation m…
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What happens inside a transformation program when every decision must withstand scrutiny, every dependency carries weight, and every undocumented rule inside a legacy system can change the outcome of an entire initiative? That was the starting point for my conversation with Adebimpe Ibosiola, a specialist who has spent her career working in regulat…
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#684 What if the only thing standing between you and five-figure months is a better email strategy? In this episode hosted by Kirsten Tyrrel, we're joined by John Ainsworth, an expert in helping course creators skyrocket their revenue through strategic sales funnels. John shares the simple, repeatable system he uses to help clients go from $3K mont…
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#683 Thinking about buying a laundromat? This episode will completely change the way you see this “boring” business — and show you why it might be one of the most powerful cash-flow plays in America! In this conversation, host Brien Gearin sits down with Jordan Berry, founder of Laundromat Resource, to break down exactly how to buy, evaluate, and g…
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In this Rethink Retail podcast episode live from Groceryshop, David Weinand (Incisiv) speaks with Elisa Lyew, founder of Elisa’s Love Bites, on transforming her passion for clean, better-for-you desserts into a fast-growing national brand.They explore:- How Elisa pivoted from a decade-long NYC bakery to a scalable CPG model- Why clean ingredients, …
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Today's guest is Robert Kubin, Head of Sales for Central Europe at Amundi. Amundi is a European asset manager, ranked among the top 10 globally by assets under management. It provides savings and investment solutions across active and passive management, in both traditional and real assets. Its offering includes IT tools and services (Amundi Techno…
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Why do entire organisations invest millions building resilient data centres yet leave their endpoints exposed to outages that can last days? That question kept coming back to me during my conversation with James Millington of IGEL at the Now and Next event, because it highlights a gap that most IT leaders still underestimate. James walked me throug…
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