Best Pama Podcasts (2025)

1
Episode 32767: SING CLEARLY ? ..,TOO EASY ! 55:47

3d ago55:47

55:47

TUNE IN TUESDAYS 8PM - 10PM 20:00-22:00 (UK) https://www.felixstoweradio.org.uk To play FELIXSTOWE RADIO please click the LISTEN LIVE link in the header https://a4.asurahosting.com/public/felixstowe_radio or internet explorer simply copy & paste the link below directly into the search and select "Go To". https://a4.asurahosting.com:8060/radio.mp3 O…

1
Episode 32767: JAMAICAN HIT PARADE 21st APRIL 1971 56:07

4d ago56:07

56:07

TUNE IN TUESDAYS 8PM - 10PM 20:00-22:00 (UK) https://www.felixstoweradio.org.uk To play FELIXSTOWE RADIO please click the LISTEN LIVE link in the header https://a4.asurahosting.com/public/felixstowe_radio or internet explorer simply copy & paste the link below directly into the search and select "Go To". https://a4.asurahosting.com:8060/radio.mp3 O…

1
Episode 32767: April a Perilous Time and the Hotline Don't Know Why 55:31

6d ago55:31

55:31

TUNE IN TUESDAYS 8PM - 10PM 20:00-22:00 (UK) https://www.felixstoweradio.org.uk To play FELIXSTOWE RADIO please click the LISTEN LIVE link in the header https://a4.asurahosting.com/public/felixstowe_radio or internet explorer simply copy & paste the link below directly into the search and select "Go To". https://a4.asurahosting.com:8060/radio.mp3 O…

1
Awards, Industry Guides, Recalls and New Products: Catching Up on NOLN Headlines 10:59

13d ago10:59

10:59

From recent awards announcements to vehicle recalls and new products, there is plenty happening in the quick lube industry. This week’s episode of the NOLN Podcast puts a spotlight on news we’ve recently reported on and stories you may have missed. Here are the headlines we’re diving into: iFLEX 2025: PAMA Recognizes Annual Award Winners Valvoline …

1
Episode 32767: April Hit Parades 1959 1969 1979 Part 2 55:43

13d ago55:43

55:43

TUNE IN TUESDAYS 8PM - 10PM 20:00-22:00 (UK) https://www.felixstoweradio.org.uk To play FELIXSTOWE RADIO please click the LISTEN LIVE link in the header https://a4.asurahosting.com/public/felixstowe_radio or internet explorer simply copy & paste the link below directly into the search and select "Go To". https://a4.asurahosting.com:8060/radio.mp3 O…

1
Episode 32767: April Hit Parades 1959 1969 1979 55:10

15d ago55:10

55:10

TUNE IN TUESDAYS 8PM - 10PM 20:00-22:00 (UK) https://www.felixstoweradio.org.uk To play FELIXSTOWE RADIO please click the LISTEN LIVE link in the header https://a4.asurahosting.com/public/felixstowe_radio or internet explorer simply copy & paste the link below directly into the search and select "Go To". https://a4.asurahosting.com:8060/radio.mp3 O…

1
Predictive Maintenance as a Competitive Advantage (with Nick Haase) 19:22

27d ago19:22

19:22

On the heels of iFLEX 2025 at The Car Wash Show, NOLN catches up with one of the event’s exhibitors, Nick Haase, co-founder of MaintainX, a maintenance and work execution software firm. Haase discusses why having a great maintenance strategy is a competitive lever, what operators can learn from unplanned downtime data, and how they can shift into a…

1
PAMA Goes to Washington for Its First Advocacy Day (with Towner French) 20:29

1M ago20:29

20:29

Towner French, Managing Director at Cozen O’Connor Public Strategies, joins the NOLN Podcast to discuss the Preventative Automotive Maintenance Association’s first Advocacy Day in Washington, D.C., where members met with legislators and agency officials to share their perspectives on Right to Repair and other proposed legislation. French also expla…

1
Should Your Shop Add an Oil Evacuation System (with Jeff Cox) 21:30

2M ago21:30

21:30

Jeff Cox, executive director of the Automotive Maintenance & Repair Association, joins the NOLN Podcast to provide a crash course on oil evacuation systems, which allow shops to remove old oil without touching a drain cap. He also explains why these systems are becoming more popular and how to determine whether your shop would benefit from adding o…

1
Deals, Executive Moves, and Recalls: 8 Recent NOLN Headlines You Might Have Missed 10:20

2M ago10:20

10:20

There’s lots happening across the quick lube industry, so we thought it was a good time to get you caught up on recent stories from NOLN you may have missed. Here are the headlines we’re diving into this week: Valvoline to Acquire Breeze Autocare, Bringing Nearly 200 Stores and Oil Changers Brand Driven Brands Appoints New CEO, Agrees to Divest U.S…

1
Good Call: The Art of Serving Customers on the Phone (with David Boyd) 17:45

3M ago17:45

17:45

In an era when many rely on text messaging, websites, and smartphone apps to get the information they need, good old fashioned phone calls steadfastly remain a way to connect quick lube locations and potential customers. David Boyd, founder of Inbound Communications, joins the NOLN Podcast to share best practices for handling incoming calls, servin…

1
What to Know When You’re Thinking About Selling (with Jim Parker of The Auto Repair Boss) 18:29

3M ago18:29

18:29

While you might be ready to exit the quick lube industry, is your business ready to be sold? Jim Parker, president of The Auto Repair Boss, a Florida-based brokerage firm that specializes in selling auto-related companies, joins the NOLN Podcast to offer guidance on how to determine whether the time is right for a quick lube shop operator to sell. …

1
Exploring EV Maintenance Opportunities (with John Forro) 21:27

4M ago21:27

21:27

John Forro, lead instructor, content developer and owner of the EV and engine performance training company Electron John, discusses emerging opportunities for quick lube shop owners to expand their offerings to include preventative maintenance for hybrid and electric vehicles. Forro provides a crash course on EV maintenance essentials, including bo…

1
Will Right to Repair Bill Reach the Finish Line? (with Justin Cialella of Victory Lane) 25:08

4M ago25:08

25:08

Justin Cialella, president and CEO of Victory Lane and chair of government affairs for PAMA, provides an update on the state of federal right to repair legislation, the hurdles that need to be cleared, and what impact, if any, the change in presidential administrations will have. Cialella also discusses the EPA’s decision to label PFAS chemicals as…

1
Moving Your Marketing Forward (with Gregg Rainville of Steer CRM) 25:57

5M ago25:57

25:57

How do you know when it’s time to rethink the marketing strategy for your quick lube shop? Gregg Rainville, SVP of Steer CRM, joins the NOLN Podcast to share some best practices for evaluating your marketing plan, explain how a good CRM can effectively integrate multiple marketing tactics, and provide some questions that shop owners should be askin…

1
How Leaders Lead (with Mike Jones of Discover Leadership Training) 30:00

5M ago30:00

30:00

How can shop owners level up their leadership skills? In this episode, Mike Jones of Discover Leadership Training talks with Chris Jones, editorial director of Endeavor Business Media’s Vehicle Repair Group, about the hallmarks of effective leadership. Mike explains how comfort zones hold employees back from reaching their potential, the difference…

1
Communication Builds Trust with Employees and Customers Alike 9:47

6M ago9:47

9:47

Scott Just has been with SpeeDee Oil Change & Auto Service for 22 years. Today, he serves as the general manager for eight locations in the New England area. Recently, Just was named ASE Master Automobile Technician of the Year. He joins the NOLN Podcast to explain how he stays in the loop at each of the locations he oversees, as well as how commun…

1
A ‘Fast, Friendly, and Simple’ Path to Four Decades in Business 13:08

6M ago13:08

13:08

With 2024 marking 40 years in business for Take 5 Oil Change, we’re catch up with Mo Khalid, executive vice president and group president of maintenance for Driven Brands, the parent company of Take 5 Oil Change. Khalid discusses how a brand that began providing quick oil change services in New Orleans in 1984 has expanded into a national powerhous…

1
How to Manage Stress, Burnout, and Mental Health Challenges in Business 27:18

7M ago27:18

27:18

In this episode, Margaret Light, MA, LMFT, MN LMFT of Equilibrium Therapy Services P.L.L.C. discusses the impact of stress in the personal and professional life of business owners. She talks about the stress and burnout continuum and how unmanaged stress and burnout can develop into formal mental health concerns for business owners. She concludes b…

1
Appreciating Your People (with Bill Snow of Rad Air Car Care) 31:00

8M ago31:00

31:00

How do you show appreciation to your employees? How do you acknowledge all of the good they do both in the shop and in the community? How about celebrating birthdays, anniversaries, and personal wins? Today, we're talking to Bill Snow about how to appreciate your employees. Snow is the Vice President, Franchise Development and Operations at Rad Air…

1
Jeffrey Crafton is the 2024 NOLN Operator of the Year 13:32

8M ago13:32

13:32

September is awards season here at NOLN. Our Operator of the Year magazine issue launched this month, and if you haven't flipped through the physical edition yet, you can check out the digital edition online. This year, the title of Operator of the Year went to Jeffrey Crafton. Jeffrey is with the Mississippi-based Sayle Oil Company where he overse…

1
Financial Foundations of Franchising (with Kelly Tope of FullSpeed Automotive) 25:46

9M ago25:46

25:46

Whether you are a new franchisee or have been one for some time, there are many moving parts to consider. Finances, of course, play a role. Furthermore, factors such as inflation can have an impact on components of the automotive space. But navigating financial landscapes as a franchisee doesn't have to be a solo endeavor. Kelly Tope is senior dire…

1
People are the Solution (with Shawn Gilfillan of Automotive Magic and Magic Lube & Rubber) 27:33

9M ago27:33

27:33

As the New Jersey-based shop owner of Automotive Magic and Magic Lube & Rubber, Shawn Gilfillan has seen every side of running a business in this industry. Technical know-how is a must, but there is another component that he's zoomed in on: the human element. The practice of developing soft skills is important to a business and its team. Enter: Mag…

1
Focus on the Vision (with Costa Kapothanasis of Costa Oil - 10 Minute Oil Change) 17:29

10M ago17:29

17:29

This summer, it was announced that Costa Kapothanasis bought out Costa Franchising LLC shareholders, which means he now has full ownership over the Costa Oil brand, which includes over 50 Costa Oil - 10 Minute Oil Change stores as well as Costa Oil Performance Filtration and Costa Motor Oils. Costa joins the podcast to outline what franchising has …

1
Set Goals, Get Results - Part 2 (with W. Scott Wheeler of Automotive Consultants Group, Inc.) 19:26

10M ago19:26

19:26

In the second part of this two-part series for the podcast, W. Scott Wheeler of Automotive Consultants Group, Inc. continues the conversation on setting goals, strategizing KPIs, achieving profitability, and other business practices. For more from Scott, check out the first part of this interview series. Scott was also featured in an April magazine…

1
Set Goals, Get Results - Part 1 (with W. Scott Wheeler of Automotive Consultants Group, Inc.) 20:05

11M ago20:05

20:05

W. Scott Wheeler is motivated by helping others. He started Automotive Consultants Group, Inc. in 1999 fueled by boots-on-the-ground experience that showed him what shop owners really need help with: the elements that make up running and managing a business in this industry. Goal-setting is part of Scott's outlook on business practices, and in Apri…

1
Plan for Strategic Growth (with Steve Isom of Stonebriar Auto Services LLC, a Jiffy Lube franchisee) 16:40

11M ago16:40

16:40

Stonebriar Auto Services LLC, a Jiffy Lube franchisee, recently opened its 100th store location. Stonebriar has experienced an impressive rate of growth in a relatively short period of time, having opened its first location in late 2019. Steve Isom, executive vice president at Stonebriar, joins the show to spotlight the milestone location in Valdos…

1
Meeting the Automotive Aftermarket's Most Pressing Needs (with Jay Woodall of Interstate Batteries and AACF board member) 23:00

12M ago23:00

23:00

This episode of the podcast comes from NOLN's sibling publication for repair shop owners, Ratchet+Wrench. Ratchet+Wrench Editor Chris Jones is joined in conversation by Jay Woodall, general manager national accounts retail/branded at Interstate Batteries. Jay is also a board member of the Automotive Aftermarket Charitable Foundation. Chris and Jay …

1
Bronco Lube is Jiffy Lube's Franchisee of the Year 17:17

1y ago17:17

17:17

Each year, Jiffy Lube recognizes a franchise by bestowing the "Franchisee of the Year" title upon an operator and their operation. Recently, South Carolina-based Bronco Lube was given the 2023 honor. Owner Chad Weisbeck joins the show to discuss the recognition and highlight the work that Bronco Lube is doing. Subscribe to The NOLN Podcast and visi…

1
From 'Green Pea' to Great Leader - Part 2 (with Grease Monkey Franchisee Aleisha Hendricks) 18:19

1y ago18:19

18:19

In the second part of this two-part series for the podcast, Aleisha Hendricks joins the show. Aleisha is a co-owner of a Grease Monkey location in Farmington, New Mexico. She shares her motivations, the dynamics at her shop, and her perspective as a woman in a male-dominated field. This episode picks up where the first installment left off. Listen …

1
From 'Green Pea' to Great Leader - Part 1 (with Grease Monkey Franchisee Aleisha Hendricks) 17:42

1y ago17:42

17:42

In the first part of this two-part series for the podcast, Aleisha Hendricks joins the show. Aleisha is a co-owner of a Grease Monkey location in Farmington, New Mexico. She shares how she got started in this industry, how things are run at her shop, and her approach to leadership. Look for the second part of this interview, coming soon to the podc…

1
Maintain Your Industry Perspective - Part 2 (with Justin Cialella of Victory Lane Quick Oil Change) 17:02

1y ago17:02

17:02

In the second part of this two-part series for the podcast, Justin Cialella participates in a conversation about elements of importance in today's quick maintenance industry. Justin is the president and CEO of Victory Lane Quick Oil Change, and he shares his thoughts on topics of team development and training, services, and the future of the indust…

1
Maintain Your Industry Perspective - Part 1 (with Justin Cialella of Victory Lane Quick Oil Change) 18:19

1y ago18:19

18:19

In the first part of this two-part series for the podcast, Justin Cialella participates in a conversation about elements of importance in today's quick maintenance industry. Justin is the president and CEO of Victory Lane Quick Oil Change, and he shares his thoughts on topics of workplace culture, leadership, where the industry is as it stands, and…

1
The 411 on Kwik Kar Franchising (with Ron Stilwell of FullSpeed Automotive) 16:23

1y ago16:23

16:23

FullSpeed Automotive has announced that their brand Kwik Kar Oil Change & Auto Care is introducing a nationwide franchise model. Ron Stilwell, president of FullSpeed Automotive, joins the show for a conversation about this new opportunity and what people should know about Kwik Kar, which was acquired by FullSpeed in 2022 but has been around for dec…

1
Awarding an Example of Leadership (with SpeeDee Franchisee Mike Guasch) 22:12

1y ago22:12

22:12

It's important to recognize leaders who are making an impact. Supporting, growing, and showcasing leaders helps set the standard for continued success. Mike Guasch was recently recognized by the International Franchise Association with a Franchisee of the Year Award for his SpeeDee Oil Change & Auto Service location in Modesto, California. He joins…

1
How a Beach Trip Led to an Automotive Career (with Bill Snow of Rad Air Complete Car Care) 20:06

1y ago20:06

20:06

Everyone paves the path of their career in a different way—it's part of what makes each journey so unique. Bill Snow has long been a self-proclaimed "car guy," but there is an interesting backstory as to how he got connected with where he is now at Rad Air Complete Car Care. Bill, who serves as vice president of franchise development and operations…

1
The Recipe for Vehicle Lubrication Success (with Sean Nguyen of Shell Lubricants) 16:57

1y ago16:57

16:57

There is no quick lube without vehicle lubricants. They help vehicles run smoothly. Their presence keeps daily shop operations on track. Sean Nguyen, technical specialist at Shell Lubricants, joins the show for an in-depth discussion about vehicle lubricants. From oil formulations to sharing information with customers and staying on top of a changi…

1
Celebrate Growth and Strategize for the Future (with Mo Khalid of Driven Brands) 10:56

1+ y ago10:56

10:56

In December 2023, Take 5 Oil Change opened its 1,000th store in Fort Pierce, Florida. Earlier in the year in October 2023, Take 5 celebrated its 300th franchised location. Overall, the brand has experienced tremendous growth since its acquisition by Driven Brands in 2016. This growth is made possible by its people and its strategy. Mo Khalid is the…

1
NOLN News Roundup - February 8, 2024 6:32

1+ y ago6:32

6:32

A Take 5 Oil Change franchisee plans neighboring Take 5 and 7 Brew Drive Thru Coffee locations, FullSpeed Automotive names new vice president of mergers and acquisitions, Chevy Silverado owner files excessive oil consumption lawsuit against General Motors, and a customer mistakenly accelerates through bay doors at a Valvoline Instant Oil Change. Th…

1
Defining Breeze Autocare (with Eric Frankenberger) 22:17

1+ y ago22:17

22:17

You may know Eric Frankenberger's name in association with Oil Changers, but what about Breeze Autocare? The Breeze Autocare family of brands include Oil Changers, Oil Changers + Repair, and The Wash Shop (which NOLN spoke about with Mark Bochnowski on the podcast in December 2023). As President and CEO, Eric joins the show to talk about the purpos…

1
Best Practices for Bookkeeping (with Stacy Kildal of Kildal Services LLC) 23:36

1+ y ago23:36

23:36

It's time to talk about your books (No, we're not referring to the ones on your bookshelf. But if you have any good recommendations we'd love to hear them!) On this episode of the podcast, we're having a conversation about the importance of sound bookkeeping practices. Stacy Kildal of Kildal Services LLC is a bookkeeper and QuickBooks Online expert…

1
NOLN News Roundup - January 11, 2024 6:30

1+ y ago6:30

6:30

Driven Brands has a new digital marketplace, Jiffy Lube shop opens near Canton, Georgia, Cox Automotive evaluates new car sales in 2023, and Take 5 Oil Change celebrates a milestone achievement. This is the NOLN News Roundup, bringing you a collection of recent headlines from the quick lube industry. Stories featured in this edition of the NOLN New…

1
Retain Your Talent, Develop Your Team (with Claudia St. John of The Workplace Advisors) 25:13

1+ y ago25:13

25:13

Have you started setting goals for your team in 2024? Whether or not you have, there's a good chance that one major thing you want from your employees is for them to stick around. That's right, we're talking about employee retention. Inspiring motivation and dedication amongst your shop team is connected to nearly every element that keeps your busi…

1
NOLN News Roundup - December 21, 2023 5:55

1+ y ago5:55

5:55

Premier Oil Change shares acquisition and promotion news, the state of New Jersey makes moves to ban new gasoline-powered cars, Chevron shifts heavy duty products to synthetic, and Advance Auto Parts plans to sell Worldpac. This is the NOLN News Roundup, bringing you a collection of recent headlines from the quick lube industry. Stories featured in…

1
What’s The Wash Shop? (with Mark Bochnowski of Oil Changers) 15:46

1+ y ago15:46

15:46

Peanut butter and jelly. Pen and paper. Soap and water. These are just a few things that have historically paired well together. While quick lube shops and car washes may not be on quite the same level as these classic pairs, they are definitely two profit centers that seem to gel in this industry. In that vein, Oil Changers has recently introduced…

1
Listening Back to the 2023 Archives 9:28

1+ y ago9:28

9:28

The year isn't over yet, but December is right around the corner! Before the holiday rush truly takes over, listen back to some of your favorite episodes from The NOLN Podcast this year, or discover one that you haven't had the chance to listen to yet. In this episode, Associate Editor Hanna Bubser dives into the archives and reflects on just a han…

1
Justin Cialella on the PAMA Management Certification Course 22:00

1+ y ago22:00

22:00

The Preventative Automotive Maintenance Association (formerly known as the Automotive Oil Change Association) hosts Management Certification Courses for individuals in the quick lube industry. Recently, one of these courses was held at the Victory Lane Quick Oil Change headquarters in Michigan. Victory Lane President and CEO Justin Cialella (who is…

1
Rob Meng on FasterLines 21:23

1+ y ago21:23

21:23

A core understanding of shop efficiencies is something that shop owners strive to achieve on a daily basis. Many factors go into the full picture of shop operations. Data can play a role in telling that story. Rob Meng is the founder and CEO of FasterLines, which offers data-based line management solutions. Rob joins the show to talk about the powe…

1
Daniel Wilson of Big Ray’s Express Lube 25:16

1+ y ago25:16

25:16

As anyone in the quick lube industry would say, there is so much more that goes into this work than changing oil. Running a successful operation involves strategy, dedication, and passion for the job. Daniel Wilson embodies this mindset as the regional manager at Big Ray's Express Lube in Illinois, and he joins the podcast to talk about his approac…

1
Costa Kapothanasis is the 2023 NOLN Operator of the Year 24:00

1+ y ago24:00

24:00

It's September, and that means the 2023 NOLN Operator of the Year issue is live. This year, NOLN has proudly bestowed the title upon Costa Kapothanasis of Costa Oil 10 Minute Oil Change. Kapothanasis joins the show to talk about his perspective as an operator as well as the Costa Oil model and why it works for him and his team. Read the full Operat…

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