Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel custom ...
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Typeface Podcasts
A Design and Typography related podcast
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A podcast about the principles and practices of interface design.
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Get ready for a weekly dose of all things Enterprise Software and Cloud Computing! Join us as we dive into topics including Kubernetes, DevOps, Serverless, Security and Coding. Plus, we’ll keep you entertained with plenty of off-topic banter and nonsense. Don’t worry if you miss the latest industry conference - we’ve got you covered with recaps of all the latest news from AWS, Microsoft Azure, Google Cloud Platform (GCP) and the Cloud Native Computing Foundation (CNCF).
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Join host, Diana Varma, as she explores the wonderful world of design and printing, typography and branding, books and publishing. Diana loves nothing more than getting creative with Creatives about all things creative. Ready to have some fun? Let's Talk Paper Scissors!
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New ideas and new technology are causing seismic shifts the media industry. Meet the innovators, the risk-takers and the disrupters on the front lines of change from Hollywood, Wall Street, Silicon Valley and beyond. This is the "Up Next Podcast" with Gabriella Mirabelli.
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NerdOut@Spotify is a technology podcast produced by the nerds at Spotify and made for the nerd inside all of us. Hear from Spotify engineers about challenging tech problems and get a firsthand look into what we're doing, what we're building, and what we’re nerding out about at Spotify every day.
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Join longtime friends and entrepreneurs Dheeraj Pandey, founder of DevRev, and Amit Prakash, co-founder of ThoughtSpot, on The Effortless Podcast as they explore the art of building, innovating, and thriving in tech—without losing sight of what really matters. With decades of experience scaling companies and navigating risk, Dheeraj and Amit tackle tough questions for modern entrepreneurs: How can startups feel effortless in the face of endless challenges? What does “long-term greedy” mean w ...
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Empowering the diverse voices of Arkansas by sharing their stories. Support this podcast: https://podcasters.spotify.com/pod/show/arkansasvoices/support
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Calling all typography snobs: Just My Type is a podcast that covers the history, uses, and look of a different typeface each week!
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On Let's talk Design, we talk about the way design affects the creation of things we love. Hosted by Andrew Miller and Mike Bifulco, Program Director and Director of Technology for thegymnasium.com Support this podcast: https://podcasters.spotify.com/pod/show/letstalkdesign/support
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This week, we discuss how Netflix is disrupting media, IBM’s Confluent acquisition, and Anthropic buying Bun. Plus, an important discussion on fonts and typography. Watch the YouTube Live Recording of Episode 550 Runner-up Titles Blame the children I never liked that font No emojis, this is business time Mahalo You need a Chief Economist On the cut…
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#783: Typeface CMO Jason Ing on the paradox of hyper personalization and brand consistency
28:30
28:30
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28:30What happens when your brand has a million different voices speaking to a million different customers? Is that the pinnacle of personalization, or is it just brand chaos? Agility requires both the speed to personalize content for every individual as well as the control to ensure every one of those interactions faithfully represents the core brand. …
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#790: Replay: Building stronger customer relationships using AI with Noah Zamansky, Stitch Fix
26:30
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26:30As the year wraps up, we are replaying some of our favorite conversations from 2025, including this one! AI can create immersive, human-centric experiences that not only drive sales but also foster enduring brand relationships in a rapidly evolving market. Today we’re going to talk about how AI-driven personalization allows retailers to move beyond…
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Episode 552: Tech Strategy: Past, Present, Future
1:16:53
1:16:53
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1:16:53This week, Brian Gracely joins to dissect strategic choices made by Broadcom, Docker, Netflix and Intel. Plus: The AI Bifurcation—are models commodities or product pillars? Rundown Licensing in VMware Cloud Foundation 9.0 Hardened Images for Everyone Introducing Chainguard EmeritOSS Netflix to Acquire Warner Bros. Anthropic reportedly preparing for…
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#789: Replay: What happens to your KPIs when both CLV and Customer Acquisition Costs rise? With Jamie Domenici, Klaviyo
25:02
25:02
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25:02As the year wraps up, we are replaying some of our favorite conversations from 2025, including this one! Customer lifetime value is a critical KPI, but with customer acquisition costs rapidly rising, what can brands do to successfully build long-term value for the business? Agility requires seeing past vanity metrics to the durable value hidden in …
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#788: Year-end review with Greg Kihlström, The Agile Brand
15:43
15:43
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15:43In this episode I’m going to do something a little different. As we wind down for the year, we’re going to be running some of our favorites from 2025 until the new year begins. Let’s take a look back at some of the overall themes discussed and point out a few highlights for me. I won’t be able to highlight everything of course but I found 5 themes …
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#787: Tray.ai's Stephen Stouffer on AI adoption and why marketers should care about the integration layer
25:56
25:56
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25:56Why are so many companies spending billions on AI, only to see their most ambitious projects stall out before they ever impact the customer experience? Agility requires more than just a fast-moving marketing team. It requires the foundational ability to connect disparate systems and data sources, allowing new technologies like AI to be implemented …
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Anthony and Katie each bring some famous design phrases to discuss. Hosts: Anthony Hobday, Generalist Product Designer: https://twitter.com/hobdaydesign Katie Langerman, Design Technologist: https://twitter.com/KatieLangerman…
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Episode 551: An Australian Documentary
1:00:31
1:00:31
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1:00:31This week, we discuss Oracle’s AI vibes, Chainguard’s EmeritOSS, and GitHub’s pricing U-turn. Plus, a robust robot vacuum debate. Watch the YouTube Live Recording of Episode 551 Runner-up Titles It has CarPlay iPad Range Anxiety an Australian documentary Oracle got popped Intentions I don’t feel bad for them Open Source old folks home Spreadsheets …
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#786: Thrad CEO Andrea Tortella on advertising in your conversational AI
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32:27
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32:27What if the most valuable part of your next conversation with an AI wasn't the answer it gave, but the ad it served? Agility requires more than just adopting new platforms; it demands a complete re-imagination of how brands provide value within them. It challenges us to move from interruption to integration, ensuring our presence is not only seen b…
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MaryLeigh Bliss from YPulse reveals 2026 predictions for Gen Alpha, Gen Z, and millennial behaviors. After accurately calling 2025 trends, including livestream shopping's breakthrough and local experience resurgence, Bliss forecasts surprising shifts in how social media functions, dramatic compression of cultural cycles, and the evolution of fan cr…
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#785: Avaya CTO David Funck on building persistent memory of the customer with AI
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26:01What if every AI interaction with a customer built upon the last, instead of starting from scratch every single time, or at least having it feel that way? Agility requires not just reacting quickly to customer needs, but learning continuously from every interaction to anticipate the next one. This means our technology, especially our AI, can't oper…
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The Structured vs. Unstructured Debate in Business Software - Episode 20: The Effortless Podcast
1:22:29
1:22:29
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1:22:29In this episode of The Effortless Podcast, Amit Prakash and Dheeraj Pandey dive deep into one of the most important shifts happening in AI today: the convergence of structured and unstructured data, interfaces, and systems. Together, they unpack how conversations—not CRM fields—hold the real ground truth; why schemas still matter in an AI-driven wo…
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#784: Monday.com Global Creative Director Robbie Ferrara on clarifying the benefits of AI
27:41
27:41
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27:41What if the biggest risk in deploying AI isn't the technology itself, but how your team is able to understand its most significant benefits? Agility requires more than just adapting your technology stack; it demands a flexible brand narrative and a creative approach that can evolve with customer sentiment and cultural shifts. This is particularly t…
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UN 391 - Ulli Appelbaum. The Science of Brand Associations.
28:40
28:40
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28:40Ullie Appelbaum, brand strategist and author of The Science of Brand Associations, explains how cognitive psychology's associative network theory and neuroscience research inform brand building. The conversation covers how information is stored as connected nodes in memory, the 5-95 rule showing brand predisposition represents 70% of future sales, …
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#782: Salesforce Marketing Cloud CMO Bobby Jania on the end of "Do Not Reply" marketing
24:48
24:48
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24:48What if the most damaging phrase in your marketing isn't a four-letter word, but three simple ones: "Do Not Reply"? Agility requires more than just moving fast; it requires breaking down the walls between departments to respond to customer needs in the moment they happen. It’s about empowering every part of the organization to act as one cohesive b…
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Certified Letter Nerds with Alanna Munro of Arcane Type Foundry
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37:38Send us a text Today’s conversation is with Alanna Munro of Arcane Type Foundry. She is a certified letter nerd, designer, and educator. In this conversation you’ll hear about Alanna’s creative process for designing type, the importance of squinting, and common misconceptions about independent foundries. You’ll also hear helpful, actionable advice …
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#781: CommerceIQ CMO Sai Koppala on retailer resilience through intelligent operations
25:36
25:36
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25:36What if the biggest threat to your brand’s profitability isn’t the next tariff or supply chain disruption, but an outdated playbook that forces you to choose between raising prices on loyal customers or sacrificing your margins? Agility requires more than just reacting quickly to market changes; it requires the intelligence to anticipate them and a…
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Sometimes interfaces mimic physical materials like paper or metal. Anthony and Katie discuss why this might be, what kinds of materials seem most common and how this has shifted over time. Hosts: Anthony Hobday, Generalist Product Designer: https://twitter.com/hobdaydesign Katie Langerman, Desig…
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Episode 549: The Fermi Paradox of Agentic Development
1:11:24
1:11:24
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1:11:24This week, we discuss AWS re:Invent announcements, Agentic Development, and OpenAI's Code Red. Plus, a Digital ID field test and more on silverware sorting. Watch the YouTube Live Recording of Episode 549 Runner-up Titles Did you order the Code Red? In the year 2000 Jane go swiftly Another day in the coal mine Goal Driven Development I want to beli…
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#780: Third-party partner experience and security with Haider Iqbal, Thales
31:04
31:04
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31:04What if the biggest threat to your brand’s agility and security isn't a competitor, but the welcome mat you lay out for your own partners? Agility requires not just the ability to move quickly, but the confidence to do so securely. It’s about building a foundation of trust that enables seamless collaboration without introducing unnecessary risk. To…
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UN 390 - IJRM. Complexity & Brand Gender in Advertising.
23:20
23:20
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23:20Siyun Chen, associate professor at Sun Yat-sen University, discusses her research showing masculine brands perform better with simple ad designs while feminine brands achieve better results with complex designs. The conversation covers how visual complexity is determined by element count, detail level, and arrangement irregularity, why the effect w…
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#779: Denodo CMO Ravi Shankar on why good data is critical to AI success
27:26
27:26
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27:26What if the multi-million dollar AI initiative you're championing is being silently sabotaged, not by a competitor, but by your own data infrastructure? Agility requires more than just fast decision-making; it requires a data foundation that can deliver insights at the speed of business, without the traditional delays of moving and duplicating info…
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#778: Intuit Mailchimp's Diana Williams on moving from fragmentation to holiday sales success
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29:06
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29:06During the chaos of the holiday season, is it possible for small retailers to turn their fragmented customer data into a perfectly timed, personalized marketing, or are they destined to just add to the noise? Agility requires not just collecting customer data from every channel, but having the insight and tools to act on it in the moments that matt…
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#777: Cisco's Chang Chang on how AI is turning the contact center into a profit center
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25:39
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25:39Is your contact center ready to become a profit center? Agility requires not just adopting new technologies like AI, but also fundamentally rethinking how we structure our teams, measure success, and interact with customers. It demands a willingness to experiment, learn, and adapt quickly in a constantly evolving landscape. Today, we're going to ta…
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This week, we discuss the Cloudflare outage, their current business strategy, and paying OSS maintainers. Plus, thoughts on loading the dishwasher and managing your home. Watch the YouTube Live Recording of Episode 548 Runner-up Titles Mystery Knob Vegans are cursed vegetarians Skilled enough Defrag the dishwasher Design Intentions QR codes everywh…
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#776: Black Friday Special: Zappi CMO Nataly Kelly on the high-stakes world of holiday advertising
26:19
26:19
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26:19In a world drowning in data, is the 'big creative idea' for a holiday campaign an endangered species, or is it more critical than ever? Agility requires not just moving fast, but moving with confidence. It's the ability to validate creative instincts with real-world data, ensuring that your biggest bets are also your smartest ones. Today, we're goi…
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Books as Art with Andrew Huot of Big River Bindery
28:12
28:12
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28:12Send us a text Today I’m joined by Andrew Huot, who is book making royalty: a book artist, bookbinder, printer, and conservator whose artists’ books are in collections across the US, from the Art Institute of Chicago to Yale University. In this conversation, you’ll hear what the term “book arts” means. You’ll learn what a typical day in Andrew’s st…
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#775: ZICO Coconut Water Founder Mark Rampolla on brand integrity and the courage to make tough decisions
28:49
28:49
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28:49For most entrepreneurs, the exit is the goal, as well as the end of at least that part of their story. But what if the end is actually a new beginning? Agility requires a deep understanding of your brand's core purpose and the conviction to protect it. This often means having the courage to reverse a decision that was once seen as the ultimate succ…
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#774: Seel CRO Laura Huddle on seeing customer returns as an opportunity
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21:32
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21:32What if the most dreaded part of your customer's journey: the return, was actually your biggest untapped opportunity for growth? Agility requires brands to re-examine every part of the customer journey, especially the challenging post-purchase phase, and find hidden opportunities to adapt and strengthen customer relationships. It demands we turn op…
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Emerging Typeface Designers Ivana Vukmirovic & Mahrukh Saeed
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24:08
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24:08Send us a text Meet emerging typeface designers, Ivana Vukmirovic and Mahrukh Saeed! Ivana designed a typeface called Lindworm and Mahrukh designed a typeface called Khabartoon. In the following conversation, you'll get to hear about each typeface, their perfect type pairings, sensory descriptions of each, as well as what each of these emerging typ…
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#773: Building loyalty and trust through focused innovation with Lindsey Kling, Coterie
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28:02
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28:02How can your brand build genuine loyalty that translates into long-term business value when customer expectations continually evolve? Agility demands a deep understanding of your customer, a willingness to experiment, and the ability to pivot quickly when needed. Today, we're going to talk about building loyalty and trust through focused innovation…
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70: Things that are easy vs. hard to design
48:12
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48:12Anthony and Katie compare things that feel easy to design vs. hard. Hosts: Anthony Hobday, Generalist Product Designer: https://twitter.com/hobdaydesign Katie Langerman, Systems Designer: https://twitter.com/KatieLangerman
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Episode 547: Whitney goes to KubeCon
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1:09:21
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1:09:21This week, Whitney Lee joins us to discuss KubeCon news, Coding Assistants, and conference tips. Plus, vegan food and note-taking recommendations. Watch the YouTube Live Recording of Episode 547 Rundown Slutty Vegan Cloud Native Rejekts Maintainer Summit Conference Parties Ingress NGINX Retirement: What You Need to Know Linkerd Forever Migrating fr…
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#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing
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23:53With increased AI Adoption, is the most valuable skill for a modern marketer empathy with customers, or is it successfully prompting? Contentful, in partnership with Atlantic Insights, The Atlantic’s marketing research division, recently conducted a study of over 425 marketing decision makers including 103 CMOs. This study, “When Machines Make Mark…
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Abhay Parasnis on Betting Big on AI and Building Typeface from Scratch - Episode 19: The Effortless Podcast
1:20:06
1:20:06
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1:20:06In this episode of The Effortless Podcast, Amit Prakash sits down with Abhay Parasnis, Founder and CEO of Typeface, to explore how AI is reshaping marketing, creativity, and entrepreneurship. Abhay reflects on his incredible journey from building foundational internet technologies at IBM, leading Microsoft’s Azure transformation, driving Adobe’s sh…
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UN 389 - Sundar Swaminathan. How Uber saved $35M in Ads.
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28:40
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28:40Former Uber Head of Marketing Data Science Sundar Swaminathan shares how he uncovered that Uber's massive Facebook ad spend wasn't driving real growth. He explains what companies can learn about incrementality, brand investment, and making data-driven decisions without overcomplicating the process. A must-listen for marketers navigating performance…
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#771: Design Systems as a Digital Transformation Catalyst with Nigel Dennis, The Office of Experience
28:46
28:46
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28:46What if the very system you invested in to create brand consistency and efficiency is now the biggest thing slowing down your digital transformation and costing you innovation? Agility requires more than just speed; it demands a shared language and a foundational framework that allows teams to build, test, and innovate without being crushed by the …
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32: ARM-ing Ourselves with Google Axion, Part 2
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36:58In part two of ARM-ing ourselves with Google Axion, Dave is joined by Max Charas, a senior staff engineer at Spotify who’s been leading much of the migration work on our Google Axion journey, for a deep dive into the validation and technical side of our move to Google’s new ARM-based processors. Dave and Max unpack what went smoothly, what got bump…
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#770: Constant Contact CEO Frank Vella on how B2B marketers and SMBs can partner for success
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23:04
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23:04Is the increasing investment in marketing by SMBs a sign of growth and optimism, or is it masking a deeper struggle with confidence and effectiveness? Agility requires not only adapting to the rapid pace of technological change but also understanding the core challenges faced by your customers, like SMBs struggling to measure marketing ROI. It also…
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#769: Zoom CMO Kim Storin on why growth problems are often brand problems
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28:06
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28:06In a world obsessed with conversion rates and customer acquisition costs, have we forgotten the one thing that actually makes both of them better? Agility requires more than just the ability to react quickly to market signals. It demands a stable, strategic core—a brand—that provides the necessary context and direction to ensure your pivots are pur…
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This week, we discuss Facebook scams, engineering management trends, and the past and present of curl. Plus, when’s the right time to put up the Christmas tree? Watch the YouTube Live Recording of Episode 546 Runner-up Titles Matt has a lot of room tone. I shut the kitchen door . You gotta just reboot all of Australia every morning. Did you see my …
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#768: Infios Chief Innovation Officer Eugene Amigud on use-case driven success with AI
33:39
33:39
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33:39How can large organizations embrace the speed and adaptability of a startup while navigating the complexities of established processes and legacy systems, especially in the rapidly changing world of AI-driven consumer experiences? Agility requires adopting new technologies while fundamentally shifting how teams operate, experiment, and learn from d…
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