Best Build Your Salon With Phil Jackson Podcasts (2025)

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Work-Life Balance Is a Lie: The Salon Owner’s Survival Guide 17:07

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4d ago17:07

17:07

What if balance was never the goal? In this brutally honest episode, I’m tackling the myth of work-life balance for salon owners. You’ll learn why “perfect balance” doesn’t exist, what real boundaries look like, and how to reclaim your energy without burning your business down. From firing nightmare clients to fixing broken business models, we’ll g…

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December Madness: The 3 Christmas Mistakes Every Salon Owner Makes 14:26

11d ago14:26

14:26

December should be your salon’s most profitable month — not the most exhausting one. Yet every year, salon owners work twice as hard and somehow earn less. In this episode, I’m exposing the three Christmas mistakes that quietly drain your December profits — and showing you how to fix them fast. We’re talking about retail displays that don’t sell, b…

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Stop Working for Free: Why It’s Time to Raise Your Salon Prices 15:33

18d ago15:33

15:33

Are you secretly giving yourself a pay cut? This week, I’m calling out one of the salon industry’s worst habits — working for free. Your costs have gone up, your rent’s gone up, your products have gone up… and if your prices haven’t, you’re quietly earning less for the same hours. It’s time to fix that. In this episode, I’m walking you through when…

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The Truth About Salon Profits: 5 Steps to Stop Wasting Money and Start Earning It 17:13

25d ago17:13

17:13

The Truth About Salon Profits: 5 Smart Money Moves to End 2025 in the Black Most salon owners wait until January to face their finances — and that’s exactly why profits slip away. In this episode, Phil Jackson reveals five powerful money moves you can make before the year ends to protect your profit and start 2026 ready to earn properly…

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How to Motivate Your Team When You Can't Afford Big Raises 24:18

1M ago24:18

24:18

Money isn’t the only motivator — and chasing it might be what’s burning out your team. In this episode, Phil Jackson tackles one of the toughest salon leadership challenges: keeping your team engaged and loyal when pay rises aren’t an option. Learn how recognition, honest communication, and growth opportunities can do more for morale than an extra …

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How to cut salon no-shows by 70% (without awkward confrontations) 24:38

1M ago24:38

24:38

Every missed appointment costs more than just money — it chips away at your sanity. In this episode, Phil Jackson tackles one of the biggest profit-killers in the salon industry: no-shows and last-minute cancellations. You’ll learn how to set boundaries that make clients respect your time without awkward confrontations or guilt. What you’ll learn: …

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Where to Start with Salon Memberships (Without Overwhelming Yourself) 18:34

2M ago18:34

18:34

Where to Start with Salon Memberships (Without Overwhelming Yourself) You’re working your socks off — long hours, juggling clients, stock orders, and marketing — yet your bank balance still doesn’t show it. Let’s fix that, darling. In this episode, I’ll walk you through how to build simple, sustainable salon memberships that create steady income wi…

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The Ugly Truth About Burnout in the Beauty Industry with Tina Shrader 29:44

2M ago29:44

29:44

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Why You’re the Problem in Your Salon (But Also the Fix) 20:30

2M ago20:30

20:30

Feeling strung out by your business? If you're juggling every task in your salon or clinic and wondering why you're completely wiped out, this episode is your wake-up call. I’m breaking down five clear strategies to tackle burnout from the inside out—starting with the bold truth that you might be the problem (but also the fix). We’ll talk pricing, …

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How to Fill More Slots Without Drama with Will Hall and Arjun Saluja 47:09

2M ago47:09

47:09

Innovation doesn’t always mean reinventing the wheel—sometimes it means borrowing brilliance from other industries. In this episode, I’m joined by Will Hall and Arjun Saluja, the Ivy League duo behind Booko, a new salon booking software that introduces dynamic pricing to help you maximise profits and fill your appointment book with ease. We dive in…

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Why Your Best Salon Staff Keep Leaving (and How to Make Them Stay) 20:46

2M ago20:46

20:46

Does it feel like every time you build the perfect team, someone hands in their notice? You're not alone. In this episode, Phil Jackson dives into why good salon staff leave—and what you can do to keep them. From toxic culture to burnout and poor recruitment, discover the hidden reasons behind staff turnover and the practical steps you can take to …

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Staying Ahead of the Game with Sue Davies 50:03

3M ago50:03

50:03

🎙️ Staying Ahead of the Game with Sue DaviesIn this episode, I’m joined by Sue Davies—editorial director of Salonpreneur Magazine and long-time salon industry mentor. We dig into the shifting landscape of salon ownership, the pitfalls of outdated business models, and the mindset shifts needed to thrive in 2025 and beyond.💡 You’ll learn:What’s reall…

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Design, Price, and Sell Salon Memberships ... Without Losing Your Mind 14:11

3M ago14:11

14:11

Struggling to make salon memberships work? Let's fix that. In this episode, I'm showing you how to put AI to work in your beauty business—so you can design irresistible packages, price them like a pro, and automate the whole thing without the stress. If you've ever felt overwhelmed trying to build recurring income, this one's for you, darling. This…

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“It Nearly Cost Us Everything”—Noel Halligan on Hard Salon Truths 39:36

3M ago39:36

39:36

What if everything you built almost fell apart? In this raw and powerful episode, award-winning salon owner Noel Halligan shares how he and his co-founder went from launching a high-end salon with huge ambition... to a second location that nearly cost them everything. You’ll hear how Noel navigated financial collapse, landlord nightmares, and team …

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Out with the Old: Why Your Salon’s Stuck (and How to Fix It) 21:23

3M ago21:23

21:23

Are you still running your salon the way you did five years ago? Ten? Maybe more? Then my darling, it’s time we had a word. In this episode, I’m poking the bear of outdated business practices and pulling back the curtain on the real reason your salon feels stuck. From appointment systems and pricing structures to dusty Yellow Pages ads (yes, really…

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The Attention Flywheel with Adam Chatterley 35:21

4M ago35:21

35:21

What if you could simplify your marketing and still get incredible results? In this episode, I chat with business coach Adam Chatterley about the 'attention flywheel'—a no-fluff strategy for turning online browsers into booked clients. We talk websites, social media, Google magic, and how to create momentum that doesn't eat up all your time. If you…

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Why August Isn’t the Problem—Your Strategy Might Be 20:06

4M ago20:06

20:06

Hello, hello, hello salon friend! Is August giving your beauty business the cold shoulder? You’re not alone—but that doesn’t mean you need to panic. In this episode, I’m unpacking the real reason your salon or clinic might feel a little too quiet this time of year (hint: it’s not just the holidays). Whether you choose to embrace the lull or market …

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Leaky Bucket Alert: Your Salon Has a Retention Problem 13:23

4M ago13:23

13:23

Hello, hello, hello, my salon friend 👋 Think your biggest problem is getting new clients? Think again. If your marketing strategy is “post more on socials,” you’re probably missing the real leak in your salon: retention. In this week’s episode, I’m lifting the lid on why growth without loyalty is a waste of your precious time and energy. I’ll walk …

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Blog Smarter, Not Harder—Let AI Bring Clients to Your Salon in 2025 12:56

4M ago12:56

12:56

If you think blogging is “so last decade”, let’s fix that! These days, one well-written blog can bring you a steady stream of new clients—and thanks to AI, it’s easier and smarter than ever. Here’s the game-changer: your blog is now your 24/7 salesperson. While social posts vanish in a flash, a good blog hangs around for months (even years), quietl…

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Can a Salon Thrive Without a Front Desk? (Yes! And Here’s How) 14:08

5M ago14:08

14:08

Is your front desk a costly relic from another era? In this eye-opening episode, I'm sharing why the traditional salon reception desk is holding you back—and how ditching it can boost your business. Discover why going deskless isn't just trendy but essential for creating a seamless, modern client experience. Learn practical strategies, from empower…

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Why Cash Is No Longer King with Owen Toller from Dojo 38:05

5M ago38:05

38:05

Are you still clinging to cash in your salon business? This week, I’m joined by @thecardmachineguy_ (Owen Toller) for a no-nonsense chat about the real cost of cash. From VAT headaches and banking fees to missed impulse purchases and risk management, we break down exactly why “cash only” might be holding your salon back. We’re talking: The psycholo…

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Why ‘Lifestyle Business’ Isn’t a Dirty Word 15:15

5M ago15:15

15:15

What if the real secret to salon success isn’t a business plan—but putting your lifestyle first? In this powerful episode, I challenge the hustle culture that glorifies overwork and shame around “small” businesses. Instead, I show you how to build a salon business that funds your dream life, not drains it. We’ll talk strategy, pricing, time boundar…

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Still Human. Still Needed. Still in Charge. 13:29

5M ago13:29

13:29

Are you secretly worried that AI might replace you? You're not alone. In this empowering episode, I walk you through exactly why salon owners like you are actually in one of the safest—and most exciting—positions in business today. You'll learn how to future-proof your role, where AI can actually help rather than hinder, and how to start leading (n…

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Set Up Your First Salon AI Assistant in 5 Simple Steps 13:29

5M ago13:29

13:29

Are you still “waiting for the right moment” to try AI in your salon? While you're dithering, your competition is levelling up. In this practical and punchy episode, I’m walking you through five super-simple steps to get your first AI assistant up and running – no fluff, no tech panic. We’ll cover choosing your platform, training it to match your s…

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Navigating the Salon Business with Valerie Delforge talking Leadership and Growth 1:08:43

6M ago1:08:43

1:08:43

As we wrap up Season 4 of Inspiring Salon Professionals, the 100th episode serves as a reminder of the evolution of leadership in the salon industry. Joined by Valerie Delforge, we explore the dynamics between personal well-being and professional success. Valerie discusses her extensive experience with global beauty brands and how it shaped her und…

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From Hedge Funds to Haircuts: AI Secrets and Salon Systems with Braden Weinstock 49:02

6M ago49:02

49:02

In this episode of Build Your Salon, I chat with Braden Weinstock—co-owner of EFoxx Hair and founder of Pretty Data (https://prettydata.co) —about how top salons are using smarter systems and AI to protect profits, keep staff, and plan for growth. We unpack why most salons fail to implement the day-to-day strategies that actually move the needle, h…

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Salon Success: Mastering HR and Managing Disguised Employment Risks with Rebecca Day 1:07:34

6M ago1:07:34

1:07:34

The salon industry is facing challenging times, and with it comes the need for salon owners to adapt to the changes that are on the horizon in employment law. My chat with Rebecca Day sheds light on the important, and often misunderstood, topic of disguised employment. It's a trap many salon owners fall into as they try to find ways to work around …

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AI for Salons: 5 Time-Wasters to Ditch This Week 13:49

6M ago13:49

13:49

Hello, hello, hello, my salon friend! This week, we’re going full robot mode – but don’t worry, your job’s safe. In fact, AI might just save your sanity. I’m giving you five time-wasting tasks that you can hand off to AI tools right now – from writing those pesky social posts to soothing tricky client complaints, even managing stock like a pro. Thi…

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How to Create a 3D Client Avatar That Attracts More Business with Adam Chatterley 1:12:33

6M ago1:12:33

1:12:33

In our conversation, Adam and I tackle the challenge of attracting the right clients within the beauty industry, introducing his concept of the '3D Client Avatar' that goes beyond traditional demographic profiling. This episode sheds light on how salon owners can refine their marketing strategies by focusing not only on the basic characteristics of…

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You Built a Treadmill, Not a Business 14:11

6M ago14:11

14:11

Hello, my salon friend 👋 Feeling overwhelmed? Like your business is held together by toupee tape and caffeine? This one’s your deep breath. I’m unpacking the quiet chaos of doing too much—and showing you how to simplify for success, sanity, and sustainability. 🧘 In this episode: Why hustle isn’t the vibe (and never was) How doing less can grow your…

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Navigating The Salon Industry as a Solo Pro: The Importance of a Support System 50:12

6M ago50:12

50:12

Navigating the industry as a solo worker can be both liberating and isolating, a double-edged sword that Sam Blake and I unpack in our recent conversation. We dive into the concept of a virtual staff room, an innovative idea designed to support solo professionals in the salon and wellness industry. Sam, known as the Safer Salon Geek, brings a wealt…

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Prosecco Pricing? For Champagne Service? 10:03

6M ago10:03

10:03

Hello, my salon friend 👋 If you’re delivering five-star service but charging three-star prices, this one’s your wake-up call. In this episode, I’m serving up a mindset makeover around pricing—and helping you step into the high-ticket confidence your salon deserves. 💰 Inside this episode: Why the middle of the market is the most dangerous place to b…

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Salon Business Revolution: Using AI for Growth and Efficiency with Phil Jackson 1:13:25

6M ago1:13:25

1:13:25

Phil Jackson returns to chat with us about the potential of AI in the salon industry and how it can transform your business from overwhelm to liberation. This informative discussion, we explore how salon owners can leverage AI to streamline their operations and enhance client experiences. Phil, with his vast experience as a salon business coach, sh…

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Stop Apologising for Retail—Start Getting Paid 10:13

7M ago10:13

10:13

Hello, my salon friend 👋 Still treating retail like it’s optional? In this episode, I’m tearing up every tired excuse I’ve heard about why salon owners don’t sell—and replacing them with confidence, clarity, and proper professional care. 🔥 We’re covering: Why recommending retail is part of your job—not a dirty word How to ditch the “I’m not a sales…

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Mindset Matters: Unleashing Your Confidence for Greater Visibility 45:49

7M ago45:49

45:49

Confidence isn't just a trait; it's a skill we need to nurture throughout our careers, especially in the salon industry. In this solo episode, I'll talk about the concept of confidence, particularly how it relates to visibility in our businesses. I frequently encounter salon professionals struggling with self-doubt, whether they’re just starting ou…

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Empty Columns? Run This 7-Day Gift Card Promo Today 15:16

7M ago15:16

15:16

Hello, my salon friend 👋 Feeling the mid-year money wobble? I’ve got you covered with a cheeky, cash-boosting strategy that doesn’t involve prostituting your salon on Facebook 😘 🎁 In this episode: The difference between service-based and amount-based gift cards (and why one is sexier) How to structure promos that bring money in without burning you …

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Join Us at Salon Business Connect October 2025: Elevate Your Salon Business 50:05

7M ago50:05

50:05

A vibrant discussion with Nina Attfield of Lustrelash®️ Group centres around our upcoming event, Salon Business Connect, which promises to be a game-changer for salon professionals. Set against the historic backdrop of Coombe Abbey Hotel, this event is designed to not only enhance business skills but also help professionals with personal developmen…

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From Chaos to Calm: Salon Systems That Actually Work 13:46

7M ago13:46

13:46

🎧 Episode: From Chaos to Calm – Systemise Your Salon for Profit and Peace If your salon feels like a beautiful mess behind the scenes, it's time to take a closer look at your systems. In this episode, I’ll walk you through five key areas where simple, smart systems can bring clarity, calm, and more money to your business. Here’s what we cover: Why …

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Niching Your Skin Services with Corneotherpay with Maria Rylott-Byrd 1:03:22

7M ago1:03:22

1:03:22

Maria Rylott-Byrd shares her extensive journey in the world of skin therapy, revealing the evolution of her career from a traditional beauty therapist to a dedicated corneotherapist. With over 35 years of experience, she brings a wealth of knowledge to the podcast, discussing the intricate science behind corneotherapy - a practice that focuses on w…

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Salon Memberships 101: Stability, Loyalty, and Profit 14:58

7M ago14:58

14:58

Title: Why Boring Income is the Smartest Salon Strategy You’ve Never Tried Description: What if your clients wanted to pay you monthly—and loved you for it? In this episode, Phil Jackson, your Queen of Salons, breaks down exactly why “boring” predictable income might just be the secret to long-term success in your salon business. We unpack the powe…

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Niche and Thrive: How Specialisation Can Skyrocket Your Salon Business 13:25

8M ago13:25

13:25

🎧 Episode: Niche and Thrive – How Specialisation Can Skyrocket Your Salon Business Trying to please everyone? That’s a fast track to burnout—and bland branding. In this episode, I’m sharing exactly why narrowing your salon’s focus could be the smartest decision you make this year. Here’s what we’ll cover: Why generalists get overlooked in today’s s…

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Embracing Change: How to Level Up Your Salon Business with Tracy Fensome 1:25:39

8M ago1:25:39

1:25:39

Tracy Fensome joins us today to share her extensive journey in the world of permanent makeup (PMU) and aesthetics, highlighting the importance of adapting in a constantly changing world.. With over two decades of experience, Tracy has navigated the ups and downs of beauty entrepreneurship, facing challenges like burnout and the need for business pi…

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The Power of Inclusive Beauty: Sophie’s Journey to a Values-Led Clinic 31:03

8M ago31:03

31:03

What does it take to build a beauty business that truly reflects who you are? In this inspiring episode, I’m joined by Sophie Brooks—founder of Joy by Sophie, a values-led aesthetic clinic based in Manchester. From her beginnings as a nurse to creating a standout brand rooted in inclusivity, neurodiversity, and holistic care, Sophie shares the powe…

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Show Up and Shine: Confidence Tips for Salon Pros 34:39

8M ago34:39

34:39

Navigating the beauty industry can feel like a rollercoaster ride, especially for solo professionals and salon owners who need to juggle multiple roles every day. In this solo episode, I'm laying it all on the table as I tackle the challenge often felt between confidence and visibility. I reflect on how many of us, despite being skilled at our craf…

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Retail Isn’t Dead – You’re Just Doing It Wrong 15:53

8M ago15:53

15:53

Salon retail can be a game-changer for your profits… if you get it right. But handled badly? You’ll spend more time dusting products than selling them! In this episode, I’m cutting through the noise and sharing my top three strategies to make retail a thriving, profitable part of your salon. No pushy sales tactics, no awkward scripts—just practical…

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Mothers' Day in the Salon: Recognising Every Woman's Journey 26:06

8M ago26:06

26:06

Mother’s Day can be a complicated time, especially as we work predominantly with women and where we often find ourselves navigating the wide variety of emotions tied to motherhood. In this reflective solo episode, I talk about the challenges that come with this day, from the joy of new mothers celebrating their first Mothers' Day to the deep sorrow…

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The Salon Owner’s Guide to Smarter Metrics 11:40

8M ago11:40

11:40

Turnover looks sexy, but it doesn’t tell the full story! If you’re only tracking your takings, you’re missing crucial insights about your salon’s success. In this episode, I’m sharing my Metrics Monday routine and the key numbers every salon owner should be tracking—beyond turnover. From profitability and cash reserves to sales, marketing, and prog…

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The Meta Disconnect - Reimagining Salon Promotions & Marketing 1:04:20

9M ago1:04:20

1:04:20

Please note that this was a live recording and there are a few sound glitches here and there. Today, we dive into The Meta Disconnect and how salon business owner can rethink their marketing strategies beyond social media. With a panel of industry experts including Ryan Power, Helen Ward, Theresa Foddering, and Sam Blake, we tackle the challenges p…

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Time to Step Up: Ambition Isn’t a Dirty Word 10:26

9M ago10:26

10:26

There’s a dangerous trend creeping into our industry—the art of playing small, setting lower goals, and hiding behind “work-life balance” as an excuse for stagnation. I’m calling it out. In this episode, I challenge the growing mindset that ambition is toxic and that pushing for more somehow makes you greedy. The truth? Growth is meant to be uncomf…

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5 Ways You’re Probably Not Using AI (But Should Be!) 18:59

9M ago18:59

18:59

AI isn’t just for tech geeks—it’s a game-changer for salon owners too! But most of us are only scratching the surface of what’s possible. In this episode, I’m sharing five surprising ways you could (and should) be using AI in your salon business to save time, boost efficiency, and make smarter decisions. From generating client emails in seconds to …