Managing complex web ecosystems—whether it’s multiple websites, diverse user journeys, or varied audiences—comes with unique challenges that differ from those faced by businesses with a single focus. In this podcast, we sit down with industry leaders who navigate these complexities every day. We’ll uncover their strategies for managing teams, technologies, and stakeholder expectations, offering insights that can help you optimize your own web program. Join us as we explore what it takes to t ...
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Julian Tedstone Podcasts
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How Membership Organizations Shape Their Digital Future
55:43
55:43
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55:43In this episode, Alan Perestrello, Managing Director at HartSquare, joins Digital Transformation Survivors to explore how membership and charity organizations are redefining their digital journeys. From balancing tradition with innovation to building user-led technology ecosystems, Alan shares how communities rooted in shared purpose can make smart…
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Building the House, Furnishing 43 Markets: Helga Eriksson on Global Web and the AI Shift
41:18
41:18
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41:18In this episode of Digital Transformation Survivors, Helga Eriksson, Global Web Leader at Alfa Laval, shares how she orchestrates a decentralized digital presence spanning 43 markets. From upgrading complex CMS systems to building a global web community, Helga explains how structure, governance, and trust turn chaos into collaboration. She also exp…
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Leading with Empathy: Alessandra Canavesi on Digital Marketing for Global Investors
48:30
48:30
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48:30Alessandra Canavesi, Head of Digital Marketing & Customer Experience at AXA, sits down with Jules to share her perspective on managing multicultural teams and building authentic connections with sophisticated investors. She explains how her team navigates the tension between global consistency and local nuance, the art of tailoring communications f…
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Cutting Through the Noise: Agility, MVPs, and the Methods That Matter
27:00
27:00
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27:00In this energising and honest episode finale, Jules and Allison dig into the real-world dynamics of agility in practice—beyond the buzzwords. From unpacking the myth of self-organization to naming the creeping dangers of technical debt, they explore what truly drives high-performing teams. Together, they take on: Why self-organising teams aren’t fr…
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Sheep-Dip Agile and the Cost of Doing It Wrong
25:17
25:17
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25:17In Part 2 of this thought-provoking conversation, host Julian Tedstone welcomes back Alison from Quantum of Value for a candid exploration of the deeper issues surrounding Agile methodologies in digital transformation. Together, they take on a pressing question: What’s going wrong with Agile? From disillusionment at the boardroom level to ineffecti…
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From Consultant to Catalyst: Rethinking Transformation with Purpose
46:30
46:30
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46:30In this episode of Digital Transformation Survivors, host Julian Tedstone speaks with Allison Bacher, co-founder of Quantum of Value, about what it really takes to lead meaningful, measurable change in complex organisations. Allison shares her journey from agile consultant to product innovator, and offers practical insights from years of guiding hi…
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Composability, Consolidation, and the CMS You Really Need
39:15
39:15
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39:15In this episode of Digital Transformation Survivors, host Julian Tedstone sits down with Tony Byrne, founder of Real Story Group, to unpack the realities of enterprise MarTech decision-making. With decades of experience offering vendor-agnostic insights, Tony discusses why traditional analyst quadrants fall short, how organizations can navigate pla…
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Thriving Through Change: Product Leadership in the Payments Space
52:01
52:01
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52:01In this kickoff episode of Digital Transformation Survivors Season 2, Julian Tedstone sits down with Paul Taylor, Product Transformation Lead at Worldline Merchant Services. Paul brings decades of experience in financial technology, mergers, and product transformation to the table, sharing insights on how organizations can thrive amid complexity. P…
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Balancing Local Execution and Global Strategy in Digital Experience Platforms
26:43
26:43
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26:43Managing a digital ecosystem at scale is no small feat, especially when balancing creativity and control. In this episode of Digital Transformation Survivors, host Julian Tedstone sits down with Alan Botwright, Director of Product and Solutions Marketing at Acquia, to explore the evolving landscape of digital experience platforms (DXPs). Together, …
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Balancing Brand, Culture, and Clarity in a Global Comms Strategy
1:06:22
1:06:22
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1:06:22In this episode of Digital Transformation Survivors, host Julian Tedstone sits down with communications expert Matthew McCarthy to explore the dynamic world of global digital communications. With extensive experience managing communications for powerhouse brands like Syngenta and Novartis, Matthew shares his unique approach to crafting messages tha…
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Building Digital for Everyone: National Grid’s Shift to Product Thinking
53:19
53:19
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53:19In this episode of Digital Transformation Survivors, host Julian Tedstone sits down with Simon Sanett, Senior Group Digital Manager at National Grid, to unpack the realities of leading digital transformation inside one of the UK’s most critical infrastructure organisations. Simon shares his journey from the music industry’s frontlines during the Na…
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Balancing Agility and Governance at the British Business Bank
46:26
46:26
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46:26In this episode of Digital Transformation Survivors, host Julian Tedstone sits down with Adam Bird, Senior Technical Website Development Manager at the British Business Bank. Adam shares his insights into managing a complex web estate that supports UK businesses with funding, investment and advice - especially in an environment shaped by government…
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What's the Key to Robust User Research & Responsible AI in Digital Transformation?
27:09
27:09
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27:09In this final installment of our conversation with Dr. Jonathan Sykes, we explore the journey from user research to leadership, uncovering the critical role of design thinking in driving organizational transformation. Jonathan shares insights from his experience working with financial institutions, local government, and global digital justice initi…
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What's the Power of Human-Centred Design in UK Government Digital Transformation?
18:12
18:12
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18:12In this episode of Digital Transformation Survivors, host Julian Tedstone continues his conversation with Dr. Jonathan Sykes, exploring the critical role of content design, user research, and service transformation in the public sector. Jonathan shares how understanding audience context, emotions, and stress levels is vital—especially when designin…
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Reimagining Digital Services in Government - With People at the Center
21:37
21:37
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21:37In this episode of Digital Transformation Survivors, host Julian Tedstone sits down with Dr. Jonathan Sykes—aka “Dr. Fun”—to explore the groundbreaking use of AI in UK government services. With a background in academia, human-computer interaction, and digital transformation across public sector organizations, John shares his experience leading the …
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Behind the Scenes of a Multilingual Platform: Insights from AuPairWorld
47:58
47:58
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47:58In this episode, we explore how AuPairWorld, the world’s leading au pair matching platform, manages global digital operations across six languages, multiple markets, and thousands of daily users. Sara Redondo, Operations Manager at AuPairWorld, shares insights from her 12-year journey—starting as a linguist and customer support agent to leading dig…
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Why Editor Empowerment and Sustainability Matter in Modern CMS Strategy
35:49
35:49
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35:49In this second part of our conversation with Filip Bech-Larsen, CTO of Umbraco, we explore two of the biggest challenges facing enterprises today: sustainability in web development and how to empower marketers and editors to optimize digital experiences with ease. Key topics in this episode include: - Sustainability in digital – How Umbraco is help…
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Navigating Composable Complexity with Umbraco’s CTO Filip Bech-Larsen
45:34
45:34
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45:34Welcome to the very first episode of Digital Transformation Survivors! In this series, we explore the challenges and breakthroughs that come with managing complex web estates and digital transformation. In this episode, host Julian Tedstone, Managing Director at Coherence, sits down with Filip Bech-Larsen, CTO of Umbraco CMS—one of the most widely …
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