Recognition is more than a thank you. It is the foundation of a thriving workplace, driving motivation, engagement, and performance. In this episode of Rewarding Conversations, we explore how Ultimate, Loylogic’s Points as a Service (PaaS) platform, is combining science-backed recognition with seamless technology to help businesses make appreciatio…

In the latest episode of the Loylogic Podcast, we welcome Len Llaguno, founder of KYROS Insights, the world’s only actuarial firm exclusively focused on loyalty programs, to discuss how actuarial techniques are transforming loyalty program design and delivering commercial success. Len combines actuarial science, machine learning and deep loyalty ex…

Welcome to the latest episode of the Loylogic Podcast, From Frequent Flyer Programs to Fan Engagement Programs: How Loyalty Can Be the Savior of Sport. The past few months have seen us enjoy a wonderful summer of sport, with the Paris Olympics and Paralympics, the Euro football championships, and an incredible Tour de France to name just some. But …

In this episode of the Loylogic Podcast, we discuss the story of PREMIO, Nescafé Dolce Gusto’s world-leading multi-market international loyalty program. Along with Yves-Louis Pigueller, Nescafé Dolce Gusto’s Global Data and Digital Ecosystems Lead, Joël Muller, digital marketing advisor for Nescafé Dolce Gusto and Dani Schmidt, Loylogic’s Head of G…

In this episode of the Loylogic Podcast, we welcome Vicky Elliot, an independent consultant specializing in travel and hospitality loyalty, to talk about the trends, challenges and strategies for success that all hotel loyalty program leaders need to know. In this episode, we discuss: The evolution of loyalty programs in the hotel industry: - How l…

The latest episode of the Loylogic Group Podcast brings together two experts to delve into the evolving landscape of airline and hotel loyalty programs. Mustafa Ozalcin, Director of Global Partnerships at Loylogic, joins Martin Smaerup, Head of Sales at Pointspay, are both seasoned globetrotters and have worked on some of the most successful travel…

In contrast to other loyalty programs, which simply reward customers for transacting with one brand, Audacious Rewards creates incentives for positive financial behavior, such as customers improving their credit score. The custom-built program has been created to work for all African Bank customers and allows members to earn and redeem loyalty poin…

Join us as we explore airBaltic's pioneering entry into Web3 with NFTs in their airBaltic Club loyalty program. Building loyal, engaged communities with digital assets is a fascinating interplay between technology and human connection. At its core, it involves leveraging the unique capabilities of digital assets — like NFTs or tokens — to create sh…

What’s fueling the future of large scale fuel rewards programs? For this episode of the Loylogic Podcast, Olivier Martinet, CEO of Posidonia Consulting and ex vice president of marketing at BP, joins us to discuss fuel loyalty programs and what’s driving any rethinking of customer retention, revenue generation and incentivized engagement strategies…

In this episode of the Loylogic Podcast, we welcome Ozan Yagci, co-founder of one of Loylogic’s partners, Apex Loyalty, to delve into the world of retailer B2B loyalty and the best practice that is driving successful B2B programs. In this episode, we’ll discuss: - the foundations that underpin the best B2B and B2B2C loyalty programs, - share exampl…

In the world of ever-evolving technologies and digital ecosystems, Web3 has the potential to revolutionize the way we interact and engage online. At the heart of this transformation lies the concept of community building, which has been amplified and invigorated by the integration of digital assets. These digital assets have given rise to new possi…

For the fourth episode of Loylogic’s podcast, we’re joined by David Slavick, Co-Founder and Partner of Ascendant Loyalty, to discuss innovation in iGaming and Casino loyalty. David is one of the world’s pre-eminent leaders in the iGaming and casino loyalty space and, with the discussion taking place shortly before the G2E event in Vegas, we focus o…

In this latest episode of the Loylogic podcast, Evert De Boer, CEO and co-founder of Fidivio and Managing Partner at On Point Loyalty, joins Gabi Kool, CEO of Loylogic, to discuss how the full potential of airline loyalty can be realized. In this entertaining and insightful conversation, Evert and Gabi discuss how loyalty programs, once the best ke…

Bank loyalty programs are crucial business tools that can drive customer engagement and revenue, and also enhance customer lifetime value. Yet, there remains masses of untapped potential for banks to exploit, especially around the use of data and personalization. For this episode of the Loylogic Podcast, we are joined by Paul Wallis, Director of Gr…

In today's challenging economic environment, loyalty programs have become a crucial tool for businesses to engage customers, drive revenue and enhance customer lifetime value (CLV). However, loyalty program owners often face a significant challenge in managing program costs, particularly the cost of rewards which is typically their largest expense …