Every customer success story made us who we are. As a matter of fact, you and I, we're a culmination of all the stories we know, including ours. Tune into the Zoho CRM Podcast for insightful conversations with customers and industry experts who share their stories, ideas, and pro-tips on sales and management. Hosted by multiple talents at Zoho CRM, catch up on the latest business events, tech updates, and more with our handpicked guests, every month.
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The deep dive you need to thrive, your Podcast from 1 Cloud Consultants, bringing you insights, best practices, and real-world stories from the heart of the Zoho community.The deep dive you need to thrive!
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Analysis of the latest CRM industry news. Discussions about CRM best practices and how to succeed with CRM.
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Podcast con sugerencias y tips de CRM, CX, Ecosistemas, Marketing, Ventas, Servicio, Omnicanalidad, Datos, Comunidades y Redes Sociales (Customer Relationship Management). Ediciones: Cápsulas de Customer Engagement - temas de ecosistemas de CRM Conversaciones de CRM - charlas con colegas, amigos y lideres en la industria Tomando Café con Jesús Hoyos - nos tomamos un café con líderes de proveedores de CRM LinkedIn: https://www.linkedin.com/in/jesushoyos/ Hablemos: https://calendly.com/jesusho ...
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A space for advocates of small business, supporters of buying local, and business/ nonprofit leaders to share knowledge, collaborate and gain valuable information. This community is for small business owners, nonprofit leaders, and advocates of local economies everywhere. Together we will strengthen local economies, keep dollars in our community, and stay competitive against large corporations. This community is committed to advocating for small businesses and supporting local economies. Ple ...
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Being an entrepreneur and business owner is tough, the long hours, the evenings and weekends, and even more frequent, the constant second-guessing of your decisions. Join Kasey, also known as "The Automatic Entrepreneur" as he explores what it's like running and operating a Small Business with owners all over the world. Each episode explores how the guest started, what drove them to start, how they operate, and what tools, tips, and tricks they use to operate their business in an efficient w ...
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Welcome to Pulse on Productivity, the go-to podcast where we dive deep into the world of CRM solutions, business automation, and the secrets behind operational excellence. We’ll explore innovative strategies and share expert insights to help you streamline your processes, enhance productivity, and ultimately, transform your business results. Whether you're looking to optimize your CRM system, integrate powerful automations, or just get a little more organized, you’re in the right place. Let' ...
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If you’re a SaaS Consulting Partner earning low to mid six figures—and wearing every hat from sales to delivery—this podcast is your shortcut to scaling smarter. Each week, I talk to successful Partners of Salesforce, Zoho, NetSuite, Monday.com, and HubSpot partners who’ve cracked the code to bigger deals, better systems, and more freedom. No fluff. Just sharp lessons from the field. Subscribe and join 600+ episodes of real, raw, and proven advice for SaaS Consulting Partners ready to scale ...
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Welcome to Broadley Speaking Sales Academy. This is a podcast series which aims to help marketing and sales people with actionable advice deriving from our experience of over twenty years in B2B sales and marketing.
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1
How to Motivate & Manage Outside Sales in an Uncertain Economy
28:20
28:20
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28:20Steve Benson, CEO and Founder of Badger Maps talks about how businesses can manage their outside sales in an uncertain economy. He highlights how modifying your messaging and sales strategy alongside empowering your sales people with the right tools can help businesses get ahead of their competition in a challenging economy. Tune in to learn more! …
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Zoho y el Mercado de América Latina #ZohoDay25
33:54
33:54
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33:54Podcast grabado en el evento de analistas de Zoho 2025 en Austin, Texas. #zohoday25 Podcast de CRM: https://podcast.cx2advisory.com/episodes/ Zoho y el Mercado de América Latina Carla Garcia y Fernando Sotelo discuten el crecimiento y las operaciones de Zoho en América Latina durante este episodio del podcast en Austin, Texas, especialmente hablamo…
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611 - From CRM to Agents: How SaaS Consultants Can Sell Bigger Deals with AI
6:36
6:36
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6:36Too many SaaS Consulting Partners are stuck in wait mode. Waiting for Salesforce or HubSpot to drop the perfect AI feature. Waiting for clients to ask the right questions. Waiting until they feel “ready.” Meanwhile? They’re missing the highest-margin opportunity since CRM implementations first exploded: custom AI agents. In this episode, I break do…
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610 - Stop Competing on Vendor Badges: Build a Brand Clients Actually Want to Buy with Erica Hakonson
46:05
46:05
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46:05Why you should listen Learn how poor positioning and generic messaging quietly kill your deals before the first call. Erica shares what to do when word of mouth plateaus—and how to attract buyers who don’t know you yet. Discover how to be “AI-findable” and get found in marketplace searches before your competitors. If your marketing sounds just like…
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609 - RevOps Reimagined: AI, Agility, and the End of Cold Outreach with Jacki Leahy
27:08
27:08
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27:08Why you should listen Understand why rigid RevOps systems are failing SaaS teams today—and what to build instead. Get actionable tips on using AI (like Clay and ChatGPT) to scale without losing your personal touch. Hear how Jacki uses LinkedIn like a "social butterfly" to create inbound interest through strategic commenting. Still clinging to outda…
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608 - Your Challenge Isn’t Unique—But Your Response Is What Sets You Apart
11:37
11:37
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11:37If you’ve ever thought, “Am I the only one dealing with this?”—you’re not. In this solo episode of the Paul Higgins Podcast, I dive into the 5 most common challenges SaaS Consulting Partners are facing today—directly from real conversations inside our group calls. From burnout to ghosted deals, half-built funnels to delegation struggles, these aren…
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1 Cloud Consultants - ZUG cast - The Zoholics UK Awards Podcast
8:47
8:47
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8:47Welcome to the podcast that is the deep dive you need to thrive. In this ZUG Cast we explore the exciting categories that spotlight the incredible achievements of Zoho users across the United Kingdom. We'll explore the essence of each award, from the AI Trailblazer, recognising those boldly integrating Zoho's AI capabilities like Zia in Analytics, …
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607 - More Deals, Less Drama: How AI Revolutionizes Outreach for SaaS Consulting Partners with Casey O’Toole
32:44
32:44
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32:44Why you should listen Discover how AI can continue conversations in your tone—without sounding robotic or off-brand. Learn how to win more deals by replying faster, even when you’re not online. Get clarity on what AI can handle in outreach—and where your human touch still matters. If you’re still stuck doing manual outreach—or your LinkedIn automat…
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1
La evolución de la inteligencia artificial en la industria del CRM
36:26
36:26
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36:26La evolución de la inteligencia artificial en la industria del CRM. Jesus discute los desafíos y oportunidades que surgen con esta transformación, así como la importancia de la calidad de los datos y la convergencia de tecnologías en el futuro del CRM. El CRM del futuro será como charlar con tu computadora: pides algo con voz o texto y la IA lo res…
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606 - Beyond the Owner Bottleneck: Systematizing Your SaaS Consulting Firm with AI with Andy Forbes
35:39
35:39
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35:39Why you should listen Learn why most AI tools still underdeliver for Salesforce consultants—and how to close the gap with your own processes. Discover how to practically use ChatGPT Pro for Salesforce delivery (not just theory). Understand why AI Process Engineering is emerging as a critical trend—and what it means for the future of consulting. If …
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605 - You Can't Own a Niche You Don't Understand
7:10
7:10
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7:10Quick rejections. Ghosted follow-ups. Deals that vanish after a seemingly great call. Sound familiar? In this solo episode, I dig into the real reason your sales aren't landing—you're not speaking your clients' language. It’s not your solution that’s off—it’s your understanding of how your niche buyers actually make decisions. I share lessons from …
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604 - Why Your Client’s Outbound Isn’t Working—and the Data-Driven Fix That Is with Jordan Crawford
40:51
40:51
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40:51Why you should listen Learn why tech isn’t the real reason outbound fails—and how messaging rooted in insight changes everything. Discover how to craft Permissionless Value Propositions (PVPs) that prospects want to read before they know your name. Understand how to guide clients beyond tools like Clay and Apollo and into high-impact GTM strategies…
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Jennifer Noonan, VP and GM of CX and IPMC Business Units at Infor, joins Steve and Sam to discuss the evolution of Infor CRM SLX (formerly SalesLogix) and its role in industry-specific digital transformation. Jen shares how Infor’s vertically aligned strategy enables the delivery of tailored ERP and CRM solutions to manufacturing, distribution, and…
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603 - Unlock 95% Open Rates with SMS with Lee Weinberger
25:38
25:38
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25:38Why you should listen Discover why SMS and MMS messaging drastically outperform email—and how you can use that insight to drive real engagement and results for your clients. Learn how to easily integrate messaging into top CRMs like Salesforce, HubSpot, and Zoho—no dev team required. Ideal for SaaS Consulting Partners looking to expand their servic…
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Episode 9 - Zoho Creator Updates: The Future of AI, Low-Code, and Business Automation
19:19
19:19
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19:19AI and low-code platforms are changing the way businesses operate, making automation easier and more accessible than ever. In this episode of Pulse on Productivity, we dive deep into Zoho Creator’s role in this transformation, discussing AI-driven development, seamless OpenAI integrations, and the future of business automation. Join us as Bharat fr…
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Episode 17 - Why CRM Implementations Fail
26:12
26:12
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26:12Most CRM implementations fail—not because of the software, but because of the process. In this video, we reveal the top reasons CRM projects go wrong, from lack of user adoption to poor planning and weak leadership. Discover the common mistakes and how to avoid them to ensure your CRM delivers real results.…
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Episode 5 - Pulse on Productivity ft.Andre Ankri
27:48
27:48
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27:48In this episode of Pulse on Productivity, we chat with Andre Ankri of UTS Group about overcoming challenges in business automation and CRM integration. Discover how automation streamlined operations, boosted productivity, and saved time, while uncovering the strategies behind building a customized CRM from scratch. Andre shares insights on employee…
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Episode 13 - The Key to Business and Career Growth
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27:05
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27:05In this episode of Pulse on Productivity, we explore the power of value—how it shapes careers, businesses, and success itself. Join us for a thought-provoking conversation on why value is the ultimate currency in business, the key differences between high earners and struggling professionals, and how young entrepreneurs can break through barriers. …
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Episode 6 - Mastering CRM, Business Automation, and Operational Excellence
12:18
12:18
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12:18Discover how CRM solutions and automation can revolutionize your business operations. This podcast dives into strategies, success stories, and expert advice to help you streamline processes, save time, and maximize ROI. Learn how to enhance productivity, improve customer experiences, and drive your business forward with the right tools and techniqu…
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Episode 11 - Zoho Mail Deep Dive: Unlocking Hidden Features for Maximum Productivity
19:32
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19:32In this episode of Pulse on Productivity, we take an in-depth look at Zoho Mail—one of the most underrated tools in the Zoho ecosystem. Join us as we uncover powerful features, from seamless task management and built-in collaboration to advanced integrations with Zoho CRM, Desk, and more. Discover how Zoho Mail outperforms traditional email solutio…
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Episode 10 - Zoho Contracts: Contract Management and Automation
23:02
23:02
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23:02In this episode of Pulse on Productivity, we dive into the world of contract management with Zoho Contracts. Learn how this powerful tool goes beyond Zoho Sign to streamline contract creation, approvals, negotiations, and compliance. Discover how businesses can manage NDAs, sales agreements, and procurement contracts efficiently while integrating s…
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Episode 7 - Finding the Perfect CRM to Transform Your Business
31:47
31:47
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31:47Selecting the perfect CRM can feel overwhelming, but it doesn't have to be. In this episode, we explore the critical factors for choosing the right CRM, avoiding costly pitfalls, and ensuring seamless implementation. Learn how to evaluate your business needs, navigate customization options, and prioritize key features like APIs, security, and scala…
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Episode 18 - How to Win Local Customers with Reviews & Google Visibility
11:15
11:15
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11:15Local businesses live and die by Google visibility. In this episode, we explore why local search optimization and online reputation management are essential for growth—and how most businesses are getting it wrong. Learn how to get more 5-star reviews, dominate the Google Map Pack, and streamline your strategy with Amazing Marketing Solutions. Wheth…
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Episode 12 - Zoho Workplace Over Google: A Smarter Choice for Businesses
18:29
18:29
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18:29In this episode of Pulse on Productivity, we dive deep into why businesses are making the switch from Google Workplace to Zoho Workplace. From cost savings to powerful built-in apps like Zoho Mail, WorkDrive, and Zoho Connect, we explore how this all-in-one suite enhances collaboration, security, and efficiency. Learn about seamless email migration…
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Episode 16 - Running a Country Like a Business: Understanding Canada’s Economic Challenges
43:07
43:07
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43:07In this episode of Pulse on Productivity we take a unique approach to analyzing Canada’s current economic and political landscape by viewing the country as a business. From rising housing costs and immigration policies to bureaucracy and financial deficits we discuss how leadership decisions impact everyday citizens. By breaking down key economic c…
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Episode 15 - Starting a Business the Right Way from Strategy to Execution
14:36
14:36
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14:36In this episode of Pulse on Productivity we break down the essential steps to starting a successful business. Many entrepreneurs focus on tools like websites and social media, but true success comes from having a solid strategy. We discuss how to define your audience identify the right marketing approach and set measurable goals for growth. If you'…
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Imagine creating complex business reports without writing a single line of code. In this episode of Pulse on Productivity, we explore how AI-driven analytics in Zoho Analytics is changing the game. From ChatGPT-powered queries to automated dashboards, discover how business owners can unlock powerful insights with just a few clicks. No developers, n…
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Episode 14 - Employee or Business Owner Deciding the Best Path to Success
18:09
18:09
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18:09In this episode of Pulse on Productivity we explore whether it's better to be an employee or a business owner. Many believe entrepreneurship is the only way to build wealth, but the reality is not so simple. We discuss why some employees earn more than struggling business owners, the risks of running a business and the key traits that determine suc…
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602 - Stop Forcing Marketing You Hate—Play to Your Strengths Instead
4:19
4:19
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4:19Are you wasting precious time forcing yourself to do marketing activities you secretly hate? In this solo episode, I share how focusing on marketing tasks that don't align with your natural strengths is likely costing you clients, consistency, and sanity. I also reveal my own marketing mistake when I convinced myself that video was the answer, desp…
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601 - Why Most Salesforce Partners Miscalculate Customer Acquisition Costs with Paul Wnek
23:07
23:07
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23:07Why you should listen Discover how ExpandAP fills a critical gap in Salesforce by providing spend intelligence that ties your marketing investments directly to sales opportunities, campaigns, and customer lifetime value. Learn about a native Salesforce solution that can finally help marketing and sales leaders prove ROI on campaigns and customer ac…
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600 - From Bootstrap to 7 figures: Building a NetSuite Powerhouse Through Marketing with Nathan Garing
25:41
25:41
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25:41Why you should listen Nathan Garing shares how he bootstrapped and scaled his NetSuite consulting business to include dedicated sales and marketing teams, revealing practical growth strategies beyond the "solopreneur with referrals" stage. Discover how to build a dual revenue model by transforming client-funded custom solutions into productized app…
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Expanding Horizons: Supporting and Learning in Our Local Business Community
17:46
17:46
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17:46In this episode, we dive into the resilience of small business owners navigating downtown construction and expanding their presence. Brit’s Blooming Boutique shares exciting updates, including new locations in Crawfordsville, Brazil, Rockville, and even an out-of-state venture in South Haven, Michigan. We discuss the importance of supporting local …
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599 - What I Actually Do And Why It Matters to You
11:55
11:55
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11:55Ever wondered what I actually do at Paul Higgins Mentoring beyond all the content you see? In this solo episode, I pull back the curtain to reveal exactly how I help SaaS consulting partners achieve breakthrough growth. You'll learn the critical difference between coaching and mentoring, and why my practical, experience-based approach delivers fast…
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598 - Breaking Into Trade Associations: A Tech Consultant's Guide with Chris Vaughan
25:00
25:00
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25:00Why you should listen Chris Vaughan reveals the untapped potential of industry associations as a lead generation channel for tech consultants, including a game-changing resource that helps you instantly find the right associations for your niche. Learn who to approach within associations, what marketing assets to leverage, and how to position yours…
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Empowering Small Businesses with Health Insurance Insights
42:58
42:58
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42:58Join Vince from Distinct as he sits down with Aaron Miller, Director of Operations at Iconic Insurance, to explore his entrepreneurial journey, insights into the health insurance industry, and how small businesses can benefit from customizable and affordable health coverage options. Discover practical strategies, valuable lessons from startups, and…
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597 - Growth Lessons: Balancing Partners, Inbound and Outbound with Scott Hollrah
23:50
23:50
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23:50Why you should listen Scott Hollrah shares his 10-year journey scaling Venn Technology from referrals to a 35-person company, revealing a winning mix of partner relationships, inbound marketing, and their new outbound strategy. Discover the game-changing marketing hire that transformed their business and how giving up control allowed Scott to overc…
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596 - The Productivity System That's Adding Hours to Tech Consultants' Days
9:24
9:24
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9:24If you're drowning in emails, your task list is overflowing, and you can't find enough hours to focus on growing your business, this episode is for you. I'm sharing a game-changing productivity framework I've refined over 28 years, including my time at Coca-Cola and Franklin Covey, and now mentoring tech consultants and SaaS partners. I've seen a c…
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ZohoDay25: Hablando de Inteligencia Artificial con un poco de sentido común - #zohoday25
15:38
15:38
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15:38Durante el evento de analistas de #ZohoDay25 volví a encontrarme con Esteban Kolsky e hicimos un podcast sobre temas de sentido común sobre los primeros pasos para implementar IA, la estrategia, los costos y las expectativas. Está conversación se basa en la presentación y demo de Raju Vegesna sobre como Zoho esta incluyendo la IA en toda su platafo…
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595 - From Salesforce Insider to AppExchange Expert with Peter Ganza
31:16
31:16
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31:16Why you should listen Peter shares his insider expertise as a former Salesforce employee on how to optimize your AppExchange listing to generate more quality leads and close more deals. Discover why most Salesforce partners struggle with the same fundamental go-to-market problems and learn the unconventional strategies that can help you stand out f…
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Is your organization ready for CRM? Sam and Steve discuss the ten readiness statements from CRM Switch's online calculator: https://crm-readiness-calculator.crmswitch.com/By Steve Chipman & Sam Biardo
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594 - Picking the Right Platform: Building and Selling an 8-Figure Amazon Agency with John Ghiorso
34:31
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34:31Why you should listen John Ghiorso shares his journey from freelance to building an eight-figure agency, offering invaluable lessons for anyone looking to scale their service-based business. Learn effective methods for bootstrapping growth and discover high ROI activities that can transform your agency's performance. Gain practical advice on levera…
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593 - The Tech Consultant's Guide to AI What's Actually Working in 2025
9:21
9:21
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9:21Are you feeling overwhelmed by the endless tasks of content creation, sales call reviews, and proposal writing? You're not alone; many tech consultants and SaaS partners face this challenge. In this episode, I’ll share how I cut my content creation time from 90 minutes to just 30 minutes a week using AI tools. You can expect practical insights on l…
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¿Tu CRM Está al Día? Auditoría para Evitar Costos Ocultos
19:36
19:36
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19:36Este episodio del podcast presenta a Jesús Hoyos y Meliza Barroso discutiendo sobre auditorías de CRM, específicamente dentro de Salesforce. Abordan los problemas más comunes que surgen durante implementaciones existentes, enfocándose en deudas técnicas, funcionales, de datos y de procesos. Los ponentes resaltan la importancia de comprender los sis…
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The Rise of A Fungus Amoung Us: A Small Business Success Story
41:00
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41:00In this episode of the Small Business Squad, we sit down with Amy Rednauer, owner of A Fungus Amoung Us, a first-generation mushroom farm in Spencer, Indiana. What started as a small home experiment during the pandemic has grown into a successful business supplying fresh and dehydrated mushrooms, seasonings, extracts, and even mushroom coffee to lo…
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592 - AI in Tech Consulting: Future Opportunities and Threats with Keith Gutierrez
34:58
34:58
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34:58Why you should listen Explore the opportunities and threats that AI presents to businesses, particularly in the agency and consulting sectors. Learn why transitioning to value-based pricing is crucial for maintaining profitability in an AI-driven landscape. Discover how AI agents can be licensed and utilized by clients, enhancing operational effici…
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591 - Increase Sales Follow-Up With Your Sales AI Assistant with Isabella Bedoya
32:19
32:19
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32:19Why you should listen Discover how AI can automate your sales follow-up, providing a reliable alternative to human salespeople without the downsides of illness or fatigue. Learn three key areas where sales AI can be implemented, along with simple exercises to assess its effectiveness for your business. Understand how implementing a sales AI can sig…
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