In this episode of BizBlend, Sana sits down with Greg Kaiser, founder of Management Mastery and author of You're Promoted. Now What?, to unpack the real difference—and overlap—between leadership and management. With over four decades of experience and a career spanning from the mailroom to the C-suite, Greg shares practical insights on how communication is the cornerstone of management, why most managers fail due to lack of training, and how blending execution with inspiration is the true path to impact. Whether you're a startup founder or a seasoned manager, this conversation challenges the binary thinking that separates leadership from management—and offers actionable tools to align your vision with results.

About the Guest:
Greg Kaiser is the founder of Management Mastery, a mentor to over 1,000 managers, and the author of You're Promoted. Now What? He has worked across five continents and has helped companies restructure, build strong mid-level leadership, and reframe management as a teachable craft. From struggling startups to billion-dollar enterprises, Greg brings a grounded, no-nonsense perspective to organizational performance.

Key Takeaways:

• Leadership and management aren’t opposites—they intersect in high-performing managers.

• Most managers receive little to no training; mastering the basics is not optional.

• Communication, especially explaining the “why,” drives motivation and execution.

• Cultural understanding and adaptability are key in global leadership.

• Continuous learning, regardless of age or rank, is the foundation of sustainable leadership.

Connect with Greg Kaiser:

• LinkedIn: Greg Kaiser Sr.

• Website: https://www.managementmastery.solutions

• Book: You're Promoted. Now What? – Available on Amazon

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