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Is your front desk a costly relic from another era? In this eye-opening episode, I'm sharing why the traditional salon reception desk is holding you back—and how ditching it can boost your business. Discover why going deskless isn't just trendy but essential for creating a seamless, modern client experience. Learn practical strategies, from empowering your team to leveraging tech, and start building a salon where every expense works harder.
Key takeaways:
- Why the front desk is an outdated drain on your salon's resources
- How removing reception can actually enhance client care and loyalty
- Practical steps to transition smoothly into a desk-free model
- The technology and training you'll need for a frictionless experience
- Reimagining salon space to maximise profitability and client satisfaction
220 episodes
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