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A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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CEO Coach and author Jonno White joins us with reflections on how to manage difficult employees, and we share a few war stories that many leaders face.
Jonno has written a succinct and practical book on Managing Difficult Employees that I can highly recommend, "Step Up or Step Out: How to Deal With Difficult People, Even If You Hate Conflict".
Enhance your leadership with the Emotional Intelligence skills he shares in this episode.
Show Notes
Jonno White's links:
CEO Coaching https://www.consultclarity.org/
LinkedIn https://au.linkedin.com/in/jonno-white-983486136
Book https://www.amazon.com/Step-Up-Out-Difficult-Conflict/dp/B097X7B5LD/
Facebook https://www.facebook.com/profile.php?id=100063491501511
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Chapters
1. Introduction and Guest Welcome (00:00:00)
2. Jonno White's Background and Family (00:01:00)
3. Challenges Leaders Face with Difficult Employees (00:01:38)
4. Setting Expectations and Boundaries (00:04:15)
5. The Importance of Hiring Right (00:08:39)
6. Inheriting Difficult Teams (00:10:44)
7. Leadership and Active Listening (00:11:01)
8. Handling Difficult Conversations (00:14:01)
9. Workplace Culture and Employee Well-being (00:17:40)
10. Applying Techniques in Educational Settings (00:18:24)
11. Success Stories and Final Thoughts (00:20:35)
12. Conclusion and Book Promotion (00:31:52)
227 episodes
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