The #1 Hiring Mistake Killing Digital Agencies—and The System That Fixes It Forever With Dr. Michael Neal Catalytic Leadership podcast

The #1 Hiring Mistake Killing Digital Agencies—and the System That Fixes It Forever with Dr. Michael Neal

18d ago 30:59

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Most digital agency owners are stuck in a cycle of hiring frustration—relying on resumes, guessing at culture fit, and hoping the next hire works out. In this episode, Dr. William Attaway sits down with Dr. Michael Neal, founder of Build My Team, to reveal the #1 hiring mistake that’s stalling agency growth and burning out leaders: trusting the resume.
You’ll learn how Dr. Neal replaced chaos with clarity using a hiring system that achieves a 97% match rate and radically improves retention and performance. We break down how to automate your hiring process, eliminate guesswork with psychometric assessments, and build a team that runs the business without constant oversight.
If you’re scaling your agency, overwhelmed by turnover, or feeling stuck in the fulfillment grind, this episode offers a proven roadmap for building the kind of team that makes scaling simple and sustainable.
What We Cover:

Why resumes are killing your hiring process
How to identify and attract A-players without guesswork
Systems for hiring predictably and at scale
Lessons from Disney and the Four Seasons on team culture
The leadership mindset shift from doing to directing

Books Mentioned

Who Not How by Dan Sullivan & Benjamin Hardy
Think and Grow Rich by Napoleon Hill
The Psychology of Money by Morgan Housel
Atomic Habits by James Clear

Connect with Dr. Michael Neal:
Visit BuildMyTeam.com to schedule a consultation and explore a better way to build your team.

hiring mistakes, digital agency leadership, build my team, agency growth, GoHighLevel hiring, leadership coaching, remote team building, team culture, scaling digital agency, automated hiring system, recruiting A-players, agency operations

🌟 Check out our podcast sponsor, Competitive Edge Business Consulting, and book your free discovery call with them today at www.CompEdgeConsulting.com 🌟
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Chapters

1. The #1 Hiring Mistake Killing Digital Agencies—and the System That Fixes It Forever with Dr. Michael Neal (00:00:00)

2. How a Hiring Crisis Sparked a Scalable Solution (00:00:53)

3. Why Resumes Are Failing Digital Agency Owners (00:03:12)

4. The Hiring System That Replaces Guesswork with Predictability (00:06:04)

5. Building a Self-Managing Team That Scales (00:09:24)

6. What Disney and Four Seasons Can Teach About Team Culture (00:15:25)

7. The CEO Shift: From Doing to Leading (00:22:07)

8. Retaining A-Players and Removing Bottlenecks (00:26:06)

9. Book Recommendations for Leaders (00:31:03)

231 episodes