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Content provided by David Roman & Lucas Underwood, David Roman, and Lucas Underwood. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Roman & Lucas Underwood, David Roman, and Lucas Underwood or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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Episode 208 - Training Hurdles, Reputation Challenges, & Standards in Auto Repair With Tim Iezzi & Ira Waldman

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Manage episode 471826878 series 3438797
Content provided by David Roman & Lucas Underwood, David Roman, and Lucas Underwood. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Roman & Lucas Underwood, David Roman, and Lucas Underwood or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

n this episode, Lucas and David are joined by Tim Iezzi, owner of Iezzi's Auto Service, and Ira Waldman, part-owner of Mallue Automotive. Ira emphasizes the importance of consistent training for technicians and how the lack of it affects the industry's capability to grow qualified professionals. Tim highlights the necessity for shop owners to understand and read service manuals, an often-overlooked essential skill that can drastically improve diagnostic accuracy. They also discuss the geographical differences in how shops operate, focusing on the fast-paced, often cutthroat environment of the Northeast versus other regions.

00:00 "Online Training for Professional Growth"

09:03 Reading and Skimming Skills Benefit

12:29 Navigating Client Communication Challenges

18:53 Diagnostic Efficiency vs. Over-Testing

24:57 Beware Tech Tunnel Vision

31:28 Trust and Ethical Balance Dilemma

35:28 "Job Security Concerns Raised"

37:55 High Payroll Strains Family Business

43:50 Business Contingency Planning Concerns

52:50 Dad's OnlyFans Skit Hilarity

55:45 "Vegas Aftermarket Lips Critique"

01:00:09 Continuous Diagnostic Work Flow

  continue reading

257 episodes

Artwork
iconShare
 
Manage episode 471826878 series 3438797
Content provided by David Roman & Lucas Underwood, David Roman, and Lucas Underwood. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Roman & Lucas Underwood, David Roman, and Lucas Underwood or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

n this episode, Lucas and David are joined by Tim Iezzi, owner of Iezzi's Auto Service, and Ira Waldman, part-owner of Mallue Automotive. Ira emphasizes the importance of consistent training for technicians and how the lack of it affects the industry's capability to grow qualified professionals. Tim highlights the necessity for shop owners to understand and read service manuals, an often-overlooked essential skill that can drastically improve diagnostic accuracy. They also discuss the geographical differences in how shops operate, focusing on the fast-paced, often cutthroat environment of the Northeast versus other regions.

00:00 "Online Training for Professional Growth"

09:03 Reading and Skimming Skills Benefit

12:29 Navigating Client Communication Challenges

18:53 Diagnostic Efficiency vs. Over-Testing

24:57 Beware Tech Tunnel Vision

31:28 Trust and Ethical Balance Dilemma

35:28 "Job Security Concerns Raised"

37:55 High Payroll Strains Family Business

43:50 Business Contingency Planning Concerns

52:50 Dad's OnlyFans Skit Hilarity

55:45 "Vegas Aftermarket Lips Critique"

01:00:09 Continuous Diagnostic Work Flow

  continue reading

257 episodes

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