E140 Building Systems for Scalable Child Care Success with Brian and Carol Duprey

Child Care Genius Podcast

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Is your child care business set up to run smoothly, no matter what? This week, Brian and Carol Duprey dive into the power of building reliable systems to streamline your operations and set the foundation for growth. As part of our series on the eight pillars of leverage, we explore how structured processes can make your child care program more efficient, scalable, and consistent. From creating standardized procedures to implementing operations manuals, the right systems are essential for success, whether you operate one location or multiple.

With their experience running ten schools, Brian and Carol share insights into creating duplicable systems that allow for consistent quality across every location. They discuss the value of establishing an operations manual—an essential resource that every team member can refer to for guidance. Like the McDonald’s model, a strong system ensures that each location provides the same quality experience, helping maintain brand integrity and seamless operations.

In this episode, we also cover the practical steps to managing policies that evolve with your needs. From responding to emergencies to managing everyday scenarios like spill protocols, each policy enhances safety and consistency. Brian and Carol also emphasize the importance of organized communication with parents, recommending tools and apps that keep parents informed while maintaining professionalism.

Tune in to learn how streamlined payment systems can save money and simplify transactions for your families. Discover why ACH payments can be more beneficial than credit cards and how setting up automated processes can save your business thousands. This episode is packed with actionable insights to help you build a more resilient, efficient child care business.

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