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The BIG "WHY"

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Manage episode 358571626 series 2879314
Content provided by Solutions360. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Solutions360 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

On this episode of ClearTalk, Brad Malone, VP of Professional Services at Solutions360, joins CEO, Brad Dempsey, to discuss the BIG "WHY".
Q360 is a business management tool, which is much more than just another ERP system.
“We have really shifted the paradigm, from 'Go-Live' being the milestone and just focusing on the software, to focusing on fulfilling the integrator’s objectives... the platform is just one aspect of the project,” says Malone.
With every implementation, we start with what we call the "BIG WHY”.

  • Why did you buy the tool?
  • What are your business goals?
  • What results are you after?

Solutions360 uses that BIG "WHY” throughout the implementation. They want to make sure the entire team knows exactly why they're doing what they're doing.
“We've got to change business processes. We've got to oftentimes teach management how to read dashboards that they've never seen before using data they've never had before. So, it's a big paradigm shift, and we're really focusing on that.” Malone reports.

Also on the podcast, the pair discuss:

  • What is Excel hell?
  • Why should an integration company embark on this kind of major change?

Listen to the podcast for all this and much more!

  continue reading

49 episodes

Artwork

The BIG "WHY"

ClearTalk

published

iconShare
 
Manage episode 358571626 series 2879314
Content provided by Solutions360. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Solutions360 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

On this episode of ClearTalk, Brad Malone, VP of Professional Services at Solutions360, joins CEO, Brad Dempsey, to discuss the BIG "WHY".
Q360 is a business management tool, which is much more than just another ERP system.
“We have really shifted the paradigm, from 'Go-Live' being the milestone and just focusing on the software, to focusing on fulfilling the integrator’s objectives... the platform is just one aspect of the project,” says Malone.
With every implementation, we start with what we call the "BIG WHY”.

  • Why did you buy the tool?
  • What are your business goals?
  • What results are you after?

Solutions360 uses that BIG "WHY” throughout the implementation. They want to make sure the entire team knows exactly why they're doing what they're doing.
“We've got to change business processes. We've got to oftentimes teach management how to read dashboards that they've never seen before using data they've never had before. So, it's a big paradigm shift, and we're really focusing on that.” Malone reports.

Also on the podcast, the pair discuss:

  • What is Excel hell?
  • Why should an integration company embark on this kind of major change?

Listen to the podcast for all this and much more!

  continue reading

49 episodes

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