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The Best Questions to De-Escalate Any Situation

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Manage episode 433747794 series 3440489
Content provided by Simon Goode. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Simon Goode or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In today's episode, we're diving into an essential toolkit for anyone dealing with conflict: the best questions for de-escalating tense situations. Drawing from my experiences mediating deeply entrenched conflicts and working in high-stress environments like youth crisis centers, I'll share specific types of questions that can help lower the temperature and foster more productive conversations. We’ll explore how to open dialogues with neutral questions, how to prioritize urgent needs, and how to maintain empathy and understanding throughout the process. Plus, I'll touch on the importance of tone, body language, and offering a sense of control to the other party. Whether you're managing workplace disputes or personal conflicts, this episode provides actionable insights to help you navigate tricky interactions with confidence. Let's get started!

Click here to send me a quick message via FanMail

Support the show

Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: [email protected]

  continue reading

75 episodes

Artwork
iconShare
 
Manage episode 433747794 series 3440489
Content provided by Simon Goode. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Simon Goode or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In today's episode, we're diving into an essential toolkit for anyone dealing with conflict: the best questions for de-escalating tense situations. Drawing from my experiences mediating deeply entrenched conflicts and working in high-stress environments like youth crisis centers, I'll share specific types of questions that can help lower the temperature and foster more productive conversations. We’ll explore how to open dialogues with neutral questions, how to prioritize urgent needs, and how to maintain empathy and understanding throughout the process. Plus, I'll touch on the importance of tone, body language, and offering a sense of control to the other party. Whether you're managing workplace disputes or personal conflicts, this episode provides actionable insights to help you navigate tricky interactions with confidence. Let's get started!

Click here to send me a quick message via FanMail

Support the show

Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: [email protected]

  continue reading

75 episodes

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