Vin Micciche addresses the persistent challenge of turnover in dealership BDCs. Vin shares Strolid’s retention strategies, including capped 40-hour workweeks, clear career pathways, and a “hire nice people, then train” philosophy. He critiques traditional sales-driven cultures that burn out staff and highlights how structured training and empathetic leadership reduce attrition. Valuable insight: “Turnover isn’t inevitable; it’s a symptom of misaligned priorities between dealer demands and employee wellbeing.” Learn more about how Strolid helps dealerships Never Miss opportunities at https://www.strolid.com.