Jeremy McCarty is the Chief Subscription and Content Officer of iFIT, a global leader in connected fitness via their NordicTrack, Pro-form, and Freemotion brands.

In this episode, Jeremy shares his proven 4-bucket framework for building and scaling subscription businesses — from attracting the right customers to keeping them engaged and loyal — so you can turn one-time buyers into long-term brand advocates.

Hit PLAY to hear:

• 🎯 The exact 4-bucket framework Jeremy uses to grow iFIT’s subscription business.
• 🚀 Why retention is the real growth driver (and how to stop churn before it starts).
• 🏃 How “magical firsts” can keep new customers hooked from day one.
• 🌍 The bold content strategy that makes iFIT stand out from every other fitness brand.
• 🤖 How AI personalizes the user experience — and why it matters for engagement.
• 💡 The simple mindset shift every eCommerce brand needs to build loyal subscribers.

Key timestamps to dive straight in:

[03:05] Building Long-Term Customer Relationships

[06:42] "Start with the Customer"

[12:44] Expanding Fitness Innovations to All

[16:26] Effective Audience Acquisition Strategies

[17:55] "Delivering Value in First Impressions"

[23:27] Listen to Jeremy’s Top Tips!

Full episode notes here: https://ecmp.info/563