If HR professionals are to meaningfully enable and drive innovation and strategic growth, they cannot sit around and wait for the opportunity. HR must demonstrate that it offers more than just processes and performance improvement plans and that it can drive commercial outcomes.

In this episode of The HR Leader Podcast, host Jerome Doraisamy speaks with bolttech group chief people officer Scott Austin about having worked in HR across jurisdictions and in different sectors, why he finds the work so interesting, the headline challenges HR teams are facing amid voluminous market change, setting HR up to leverage its strengths, shifting how HR is perceived, and why HR professionals cannot wait for permission to drive needed business changes.

Austin also delves into how he has been proactive, rather than reactive, about driving innovation and growth, why the onus is on HR to take the initiative, the nuances of fintech and insurtech that he's had to adapt to, overcoming roadblocks to HR's driving of change, being data-driven, why HR is transferable across any sector, and his predictions for the market moving forward.