Share
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Manage episode 518630175 series 3464593
Content provided by WRKdefined. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by WRKdefined or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
In this episode of It’s About Payroll, hosts Brian Escobar and Walter Duncan sit down with industry powerhouse Jenny Lee, a seasoned payroll and HCM expert known for driving transformation through process optimization and collaboration. Jenny shares her journey from hands-on practitioner to strategic leader, revealing what truly makes a payroll implementation succeed—or fail.
From the debate between best-in-breed vs. all-in-one systems to the common pitfalls of joining midstream projects, Jenny emphasizes the importance of communication, stakeholder engagement, and post-go-live accuracy. The trio also explores how AI and automation are reshaping the field, but not replacing the human expertise required for compliance and quality.
Witty, insightful, and refreshingly candid, this episode gives listeners an insider’s view into the evolving payroll landscape and the mindset it takes to thrive. Whether you’re a payroll veteran or new to the profession, Jenny’s advice will leave you inspired to lead smarter and implement better.
Learn more about your ad choices. Visit megaphone.fm/adchoices
193 episodes
))
