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Joe Mach, CEO of Castles Technology | Episode 386
Manage episode 474716622 series 2657733
Content provided by Greg Myers. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Greg Myers or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Joe Mach, CEO of North America at Castles Technology, reveals how this fourth-largest player in payment terminals has captured massive market share while flying under the radar. Their secret? Over 60% of everything they sell doesn't bear their name - it's white-labeled for partners who trust them enough to put their own brands on the technology.
Castles' success stems from their deep technical expertise and customer-first approach. Based in Taiwan ("Technology Island"), they innovate faster than legacy providers, delivering not just hardware but comprehensive solutions tailored to specific industry challenges. Their movement from basic terminal management to true Mobile Device Management capabilities enables remote troubleshooting, geofencing for security, and even AI-powered predictive maintenance.
Looking forward, Mach identifies three transformative trends: the rising influence of specialized software vendors, seamless integration of AI with payments, and the emergence of SoftPOS technologies on consumer devices. These innovations address the expectations of younger consumers who simply won't tolerate friction in their shopping experiences.
As an "accidental CEO" who rose through sales and commercial roles, Mach's leadership philosophy centers on growth - not just for shareholders, but as a vehicle to create opportunities for employees. Listen now to discover how Castles Technology is transforming the payment landscape for merchants of all sizes.
Chapters
1. Joe Mach, CEO of Castles Technology | Episode 386 (00:00:00)
2. Introducing Joe Mack of Castles Technology (00:00:01)
3. Castles Technology's Role in Payments (00:01:35)
4. Unique Differentiators in Attended and Unattended (00:03:50)
5. Future Trends in Payments (00:09:00)
6. Joe's Accidental Path to CEO (00:13:29)
7. Passionate About Growth and Transformation (00:20:14)
8. Advice for Payment Industry Success (00:25:33)
9. Podcast Closing and Thanks (00:27:22)
403 episodes
Share
Manage episode 474716622 series 2657733
Content provided by Greg Myers. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Greg Myers or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Joe Mach, CEO of North America at Castles Technology, reveals how this fourth-largest player in payment terminals has captured massive market share while flying under the radar. Their secret? Over 60% of everything they sell doesn't bear their name - it's white-labeled for partners who trust them enough to put their own brands on the technology.
Castles' success stems from their deep technical expertise and customer-first approach. Based in Taiwan ("Technology Island"), they innovate faster than legacy providers, delivering not just hardware but comprehensive solutions tailored to specific industry challenges. Their movement from basic terminal management to true Mobile Device Management capabilities enables remote troubleshooting, geofencing for security, and even AI-powered predictive maintenance.
Looking forward, Mach identifies three transformative trends: the rising influence of specialized software vendors, seamless integration of AI with payments, and the emergence of SoftPOS technologies on consumer devices. These innovations address the expectations of younger consumers who simply won't tolerate friction in their shopping experiences.
As an "accidental CEO" who rose through sales and commercial roles, Mach's leadership philosophy centers on growth - not just for shareholders, but as a vehicle to create opportunities for employees. Listen now to discover how Castles Technology is transforming the payment landscape for merchants of all sizes.
Chapters
1. Joe Mach, CEO of Castles Technology | Episode 386 (00:00:00)
2. Introducing Joe Mack of Castles Technology (00:00:01)
3. Castles Technology's Role in Payments (00:01:35)
4. Unique Differentiators in Attended and Unattended (00:03:50)
5. Future Trends in Payments (00:09:00)
6. Joe's Accidental Path to CEO (00:13:29)
7. Passionate About Growth and Transformation (00:20:14)
8. Advice for Payment Industry Success (00:25:33)
9. Podcast Closing and Thanks (00:27:22)
403 episodes
All episodes
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Similar to Leaders In Payments
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
…
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Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Player FM - Podcast App
Go offline with the Player FM app!
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