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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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We sit down with Queen N'Kima of Queendom Arts Consulting to unpack how a fractional COO builds systems that honor real life, drive execution, and create sustainable growth. From $10.5M raised to reviving a college venture program, we break down ethics, psychology, and process.
• shifting from arts consulting to serving professionals and orgs
• defining a fractional COO and clean transitions
• core values as a market edge
• customer journey design as a starter service
• six-stage development framework
• psychology of money and risk tolerance
• needs assessment focused on relationships and capacity
• writing processes by hand for clarity
• building culture, setting boundaries, failing fast
• 2023 lessons, stronger messaging, more handholding
• top wins: investments, nonprofit traction, college relaunch
• “Breaking Ceilings” support group and where to connect
Please, please, please go see the queendomarts.com, visit the website, see what she can really do!
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Chapters
1. Scaling Made Human: How A Fractional COO Builds Systems That Fit Your Life (00:00:00)
2. Meet Queen Kema And Her Mission (00:00:16)
3. What A Fractional COO Really Does (00:00:54)
4. From Arts Consulting To New Markets (00:02:28)
5. Ethics And Core Values As Differentiators (00:04:29)
6. Life Fit Strategy And Needs Assessment (00:07:24)
7. Six-Stage Development And Curriculum (00:09:04)
8. Money Psychology And Decision Making (00:12:20)
9. Top Wins: Capital, Nonprofit, College (00:17:00)
10. Customer Journey As A Must-Have (00:22:00)
11. Write Processes On Paper (00:26:50)
12. Culture, Boundaries, And Team Growth (00:31:00)
13. 2023 Breakdown And Messaging Fix (00:39:45)
14. Handholding, Rituals, And Client Care (00:45:30)
15. Lead With Transparency And “Fail Fast” (00:51:30)
16. Breaking Ceilings Community And Where To Find Us (00:58:00)
75 episodes
