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How First Hospitality Is Redefining Revenue Strategy with AI + Team Synergy

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Manage episode 489519548 series 1167923
Content provided by No Vacancy Live. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by No Vacancy Live or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Recorded live at HITEC 2025, #novacancynews caught up with Jenna Fishel, Chief Commercial Officer at First Hospitality, to explore how her team is taking #AI from theory to action—and evolving how commercial teams collaborate.

This isn't about chasing tech trends. It’s about building smarter systems that make life easier and business better.

Here’s what we covered:

  • How #hoteltechnology is being used to analyze commercial calls and suggest strategy improvements
  • The shift from siloed meetings to a fully integrated commercial strategy that include marketing, sales, revenue, and ops
  • Why First Hospitality built a dedicated marketing team—and what happens when you stop forcing salespeople to moonlight as marketers
  • The power of collaboration in a world where RevPAR growth is harder to come by
  • Ways AI is helping reduce repetitive tasks so teams can focus on meaningful work

🎯 Special thanks to our sponsor: Unifocus, technology that drives value. Visit unifocus.com

  continue reading

1539 episodes

Artwork
iconShare
 
Manage episode 489519548 series 1167923
Content provided by No Vacancy Live. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by No Vacancy Live or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Recorded live at HITEC 2025, #novacancynews caught up with Jenna Fishel, Chief Commercial Officer at First Hospitality, to explore how her team is taking #AI from theory to action—and evolving how commercial teams collaborate.

This isn't about chasing tech trends. It’s about building smarter systems that make life easier and business better.

Here’s what we covered:

  • How #hoteltechnology is being used to analyze commercial calls and suggest strategy improvements
  • The shift from siloed meetings to a fully integrated commercial strategy that include marketing, sales, revenue, and ops
  • Why First Hospitality built a dedicated marketing team—and what happens when you stop forcing salespeople to moonlight as marketers
  • The power of collaboration in a world where RevPAR growth is harder to come by
  • Ways AI is helping reduce repetitive tasks so teams can focus on meaningful work

🎯 Special thanks to our sponsor: Unifocus, technology that drives value. Visit unifocus.com

  continue reading

1539 episodes

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