From a simple door-to-door salesman to the heights of the UK's tech industry. Meet Alan Turnbull of Kick ICT Group Ltd, whose meteoric rise from a civil servant to MSP industry leader is nothing short of inspiring. With a candid recount of his early days, Alan takes us behind the scenes of his strategic move into the tech world, the game-changing acquisition of Castle Computer Services, and how mentorship fueled his ascent.
This episode isn't just a narrative of one man's journey; it's a masterclass in scaling a business. Journeying through the critical role MSPs play, Alan unveils the art and science behind strategic acquisitions that transformed his small IT service company into a £30 million powerhouse. From maintenance contracts to office refurbishments, Alan's insights on client and staff retention, as well as preserving a brand during mergers, are a goldmine for any entrepreneur looking to expand their empire.
Alan also outlines his plans for the future, including his well-deserved golf retirement. Yet, it's his take on automation, AI, and the economic trends influencing company acquisitions that will have you pondering the future of the tech landscape long after the episode ends. Don't miss out on the wisdom and wit of a man who has navigated the tumultuous waters of tech entrepreneurship and emerged victorious.

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'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today.
Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.
This podcast provides educational information about issues that may be relevant to information technology service providers.

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All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.