Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery, your essential resource for navigating the evolving world of Managed Service Providers
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Managed Service Providers Podcasts
Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
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The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Step behind the scenes of digital marketing with Sam Ashrafi, founder of AdExpert.io. In this podcast, Sam shares real-world strategies, SEO secrets, and Google Ads insights that drive results for local businesses, e-commerce brands, and service providers across the U.S. From campaign breakdowns and industry updates to client stories and conversion-boosting tactics, this is your no-fluff guide to mastering modern marketing. Whether you’re a business owner or a fellow marketer, you’ll walk aw ...
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Hosted by Freedom Investment Management, Inc., we bring you innovative ideas from investment experts and practice and business management leaders. Check back often to hear from fellow financial advisors talk about what is working for them; service providers describing best of breed technology, product and practice solutions; as well as, economists, portfolio managers, analysts and investment product specialists from all ends of the industry spectrum, from mega global managers to small but in ...
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The Modern Facilities Management Podcast is your premier resource for insights, trends, and best practices in the ever-evolving world of Facilities Management. Hosted by Griffin Hamilton, this show features conversations with thought leaders, service providers, and tech innovators who are shaping the future of FM. From navigating new technologies like AI and IoT to optimizing operational efficiency and sustainability, we dive deep into the challenges and opportunities facing facility manager ...
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CDW Canada Tech Talks: Discussing the Latest Technology Innovations Experts from CDW and our partners tackle hot topics including generative AI, FinOps, the new cybersecurity landscape and more.
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Welcome to Your Network’s Edge by RAD, where innovation meets connectivity. This podcast highlights how RAD’s technologies are empowering businesses and service providers. In every episode, we provide in-depth insights into the world of IoT, 5G, network Edge, and AI-powered networking, showcasing how RAD’s solutions empower service providers and critical infrastructure operators to stay ahead. Whether you’re a communications service provider, an industrial IoT professional, or someone passio ...
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MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick. From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and too ...
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A podcast that interviews leaders from insuretech and insurance to get up-to-date ideas and perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretechs, service providers, and various industry groups. New episodes feature people who are on the forefront of inventing, using, developing, or transforming the insurance world through applied technology. FNO: InsureTech is created and produced ...
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Best’s Insurance Law Podcast series examines key topics in the insurance industry from an attorney’s point of view. Featured panelists are top lawyers from firms profiled in Best's Insurance Professional Resources, a highly selective online service showcasing only firms recommended by their clients for outstanding service to the insurance industry. Published by AM Best, Best's Insurance Professional Resources is a claims industry resource that features qualified legal counsel, independent in ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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Next in Nonprofits interviews nonprofit leaders and service providers to keep you up to date with the best ideas in social good. Learn more at nextinnonprofits.com/podcast
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Resources, tools, and support for business owners who want a business that gives more than it takes.
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The Voice of Cybersecurity for MSPs & MSSPs! The CyberCall is the weekly podcast where cybersecurity meets business reality. Hosted by Andrew Morgan, Founder of Right of Boom, this is the go-to show for Managed Service Providers (MSPs), virtual CISOs (vCISOs), and IT leaders navigating the complex world of cyber risk, compliance, and AI. Each episode features raw, practical conversations with the sharpest minds in cybersecurity—from operators in the trenches to CISOs, researchers, policymake ...
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This podcast helps Managed Service Providers (MSPs) resell AI + automation systems without adding staff, software, or risk. Hosted by Growth Right Solutions, an MSP veteran-built team, each episode delivers practical, white-label solutions that drive measurable business outcomes. What you’ll learn: How to launch AI-powered voice and chat assistants Systems for 24/7 lead capture, CRM sync, and booking automation How to boost MRR with workflow automation Where MSPs are seeing 2–3x resale margi ...
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The Your Health University Podcast explores the ever-evolving world of healthcare, bringing together industry leaders, medical professionals, and business innovators to discuss the latest trends, challenges, and breakthroughs in patient care. Hosted by Jamie Preston, this podcast highlights real-world strategies that improve healthcare delivery, from primary care and chronic disease management to hospice, senior living, and emerging medical technologies. Each episode features insightful conv ...
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Welcome to the BNB Investing Podcast, specifically built for real estate investors, fix & flippers or realtors who want to explore the options for investing in short term rentals through acquisition, leasing or managing properties to maximize consistent monthly revenue. In our podcast we speak directly to our network of experienced short-term rental operators, and investors to cover how they got started and what they have experienced along the way, we will also talk with service providers to ...
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Covering everything you need to know about rugged computing solutions in an enterprise environment. Each episode features industry thought leaders and rugged solution providers discussing industry challenges, mobile computing, vertical use-cases, and comprehensive rugged computing solutions.
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Management tips from amazing change stories
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The Business of Dairy podcast will look at aspects of management of dairy businesses from both within the farm gate and outside the farm gate, speaking to farmers and service providers with skills, information and knowledge of value to you and your business. We will bring to you monthly discussions on topics that will grow your knowledge and understanding of management areas that will drive strong farm business performance into the future. This series is brought to you by the NSW DPI Dairy B ...
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You started your business for more freedom, so why does it still feel like a job? Welcome to Virtually Free with Ashlee, the podcast for virtual assistants, service providers and digital entrepreneurs who want to scale their business in a way that aligns with their lifestyle, values, and long-term goals—without burnout or overwhelm. I’m Ashlee Thomas, a VA coach and business mentor who’s helped over 400 women grow their businesses on their own terms. In this podcast, I’ll share real talk and ...
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Stories from the front lines of life sciences. Hear how founders, investors, engineers, scientists, and quality experts are innovating to save lives. You’ll hear founders share their insights from launching and scaling their business, investors giving their outlook on funding, industry experts unfolding their latest insights and research, and quality professionals offering advice to navigate the regulatory maze and avoid audit pitfalls. We interview the brightest people in the life sciences ...
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The latest tech news, advice, and tools are aimed at a specific audience, which includes computer repair shops, Managed Service Providers (MSPs), vendors, and distributors. These resources can provide valuable information on the latest trends, software, and hardware in the tech industry, as well as tips and strategies for running a successful computer repair or MSP business. They can also include information on new products and services from vendors and distributors, and provide ways for the ...
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Welcome to The B2B eCommerce Show – a hub for leaders, innovators, industry experts, and newbies to explore the fast-paced world of digital commerce. Hosted by respected thought leader Justin King, this podcast delves into the strategies, challenges, and successes shaping how manufacturers, distributors, and service providers thrive online. Each episode features insightful conversations, practical advice, and compelling stories from pioneers driving digital transformation in the B2B eCommerc ...
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Conversations with global thought-leaders on the future of globalization and localization. An initiative brought to you by International Achievers Group. Share. Learn. Network. Humanize. Grow. Top Voices: The Global Insights Exchange is a unique globinar initiative designed to amplify the untold stories, challenges, and future aspirations of global decision-makers whose work impacts or intersects with the localization and globalization industry. Our innovative globinar concept bridges the ga ...
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CompTIA Breaking Barriers with CompTIA's Managed Services Community
CompTIA's Managed Service Community
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Join the Managed Services Community as we talk to experts and peers to help break barriers in your business. We’ll talk about ways to improve your business operations, new services and solutions, how to capitalize on opportunities and find that next million. If you’re not already part of the CompTIA Managed Services Community, join here (https://bit.ly/2JbURST) to support the managed IT services industry through the promotion of best practices, the development of tools and templates and the ...
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"The Big Picture" is a dynamic podcast challenging the notion that Filipinos lack business acumen. Tailored for aspiring entrepreneurs, seasoned business owners, and everyone in between, our show brings you the journeys, strategies, and insights of diverse Filipino entrepreneurs. Join us as we explore the realms of possibility, urging every Pinoy to SEE, THINK, and ACT big. Dive into weekly episodes on entrepreneurship, mindset, and growth across Spotify, Apple, and YouTube. Subscribe and be ...
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The Asset Finance Connect European Equipment Finance Podcast sponsored by Alfa is tailored for industry practitioners, featuring thought leaders in European equipment finance. Hosted by Richard O’Donohue, head of content (manufacturer captives) at Asset Finance Connect and former head of partnerships at Dell Financial Services, Ireland. Each episode of our podcast will feature insightful interviews with Europe’s top leaders in equipment finance. The discussions will centre on the opportuniti ...
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What is the future of healthcare technology? How is technology changing the landscape of the industry? The GoMo Health Human Resilience podcast gives an inside look into the world of healthcare technology engagement from experts, industry professionals and healthcare consumers across the globe. Each episode focuses on a specific healthcare topic, and illustrates, with engaging storytelling, the heart-warming journeys of our guests and experts—patients, members, caregivers, parents, and provi ...
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TubbTalk: Wired for Connection is a women-led spinoff of TubbTalk: The Podcast for Managed Service Providers. Wired for Connection was created to amplify the diverse, underrepresented voices shaping the IT & MSP industry. Unlike traditional MSP podcasts focused on tools and tactics, we dive into the real, human stories of those redefining leadership in tech.
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I’m Haree Patel, Founder and CEO of iceConnect, and this is the podcast where we dive into the ups and downs of running a business in today’s tech-driven world. Whether you’re a small business owner, an entrepreneur, or somewhere in between, this show’s for you. We’re all about real conversations with fellow business owners, sharing what’s worked, what hasn’t, and how technology can make (or sometimes break) a business. Have you ever wondered how others manage to grow without losing their mi ...
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Contract Pharma is the premier media outlet linking contract service providers and their pharma/biopharma sponsors. Rooted in our legacy print publication—issued 9 times per year—the Contract Pharma brand continues to evolve across its digital media platforms through ContractPharma.com, Contract Pharma Direct eNewsletters, and social media channels.
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🎙 Welcome to Rarified Air: Stories of Inspired Service, a podcast that takes you on a journey into the DNA of InterSystems. I will be your guide as we explore how our unparalleled commitment to customer service fuels limitless human potential. 🤝 Join us as we dive into the culture of InterSystems and share the stories of the people who make it all possible - our customers, partners, and employees. From helping healthcare providers improve patient outcomes to powering the world’s most importa ...
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This podcast is designed for property inventory clerks and service providers, presented by InventoryBase Academy
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Ready to invest in properties and projects bigger than you can manage alone? Then you're ready to syndicate. Our "Raise Capital Legally" host and Corporate Securities Attorney Kim Lisa Taylor, and co-host Krisha Young guides you through this complex and confusing world. Learn how to raise all the capital you need for real estate or small business and avoid legal potholes. Each episode either teaches a subject related to capital raising or interviews service providers who offer services inves ...
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Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small busin ...
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The blog where IT solution providers, telecom agents, channel sales partners and independent consultants share information about their experiences recommending and reselling IT, LAN, WAN, telecom voice, data, network, broadband Internet and related managed services and equipment from IT providers, phone companies, data carriers, resellers and other network service providers through independent channel sales partners and telecom/IT master agencies.
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Welcome to i.O. - Insolvency Options, the essential podcast for business recovery and debt solutions in Australia. Join Darren Vardy, Managing Director of Insolvency Options and Official Liquidator with 30+ years of experience, as he demystifies the complex world of business insolvency and debt restructuring. This essential podcast delivers practical insights and expert guidance for professionals and business owners navigating financial challenges. Perfect for: - Lawyers and Legal Profession ...
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All things AI related that are relevant to Managed Services Providers.
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Access conversations among Managed Service Providers (MSPs), Datto experts, and other thought leaders on trends in the channel, emerging opportunities for MSPs, and innovative best practices that will help you grow your business.
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Elevate Technology is your best partner to handle all your IT needs and requirement. They are assisting many businesses to achieve their target by serving them with the best IT solutions. Some of their top-rated services are Fully Managed IT services, Co-Managed IT services, Cloud Solutions, Voice and Data etc. Due to the highest quality solutions, Elevate Technology is one of the best Managed IT Service Providers in Brisbane.
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The official podcast of CBRE's Network Advisory Services team. Hear from partners and industry experts from around the telecom space, spanning from private optical networks to data centers and cloud providers - and everyone who enables solutions for enterprise organizations, discuss new opportunities that are evolving across the IT landscape.
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Health and wellness providers know that better patient outcomes require a whole person multidisciplinary approach that they just can't provide on our own. That's why host Kendall Hagensen started the Wellness Center Creators podcast. Every week she brings you interviews with experts, tips, tricks, secrets, resources, systems, and solutions, so that you don't have to reinvent the wheel when creating your wellness center. Kendall is a somatic psychotherapist turned multidisciplinary clinic own ...
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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Property De-Constructed – A Collective Wisdom of all things Property and Real Estate
Mark Errichiello - Master Advocates & Pat Panetta - Tell Your Story Media
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We're all connected in life. We all have similar core necessities - food, water, air, shelter, health, love. Real Estate - it doesn't matter if it's for personal or business, to rent or buy - we need shelter and community which assists us fulfil our core necessities. Property De-Constructed is a collective wisdom of all things Property and Real Estate. Presented by hosts Pat Panetta of Tell Your Story Media and Mark Errichiello of Master Advocates Real Estate Services. Each episode breaks do ...
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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Launching a special, limited edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. We invite thriving MSP veterans who have pushed through many downturns and ask them the secrets that have kept their businesses resistant to recessions.
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How to Invest Smart This Selling Season (and Set Yourself Up for Success)
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If you’re feeling pulled in a hundred directions during selling season.. selling, buying, planning, and panicking — you’re not alone. This episode is here to help you slow down and make smarter, more aligned decisions about how you invest in your business moving into 2026! Let's be real, everywhere you look right now, there’s a sale… but not everyt…
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Top Digital Marketing KPIs You Must Track for Higher ROI and Stronger Campaign Performance
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This episode breaks down the most important digital marketing KPIs you need to track to improve your campaigns and boost ROI. You will learn how each metric shapes your strategy and helps you make smarter, data-driven decisions. What you will learn: • How website traffic reveals audience interest and growth opportunities • Why bounce rate matters f…
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Episode 28 - Profitable Packaging: Fueling Predictable Growth (Guest: Brian Hoppe)
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In Episode 28 of The MSP Sales Podcast, Brian Gillette sits down with Brian Hoppe (Strategic Advisor and Revenue Coach to MSPs) to unpack why pricing, packaging, and financial clarity shape the entire sales experience. Not through pressure, scripts, or gimmicks - but through alignment, transparency, and knowing your numbers. Together, they break do…
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Transformational Secrets: The MSP Growth Journey
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Are MSPs truly prepared for the future? This episode of MSP Insider reveals the critical transformations MSPs need to thrive beyond 2023. Summary: Dive into a thought-provoking conversation with Jeff Loehr as we uncover the strategic insights and hidden growth levers most MSPs overlook. Discover why many MSP owners get stuck in traditional business…
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Guiding medical devices to market with Navin Dewagan, CEO of Digital Health Solutions
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Today we’re excited to welcome Navin Dewagan, the CEO of Boston-based Digital Health Solutions. Digital Health Solutions acts as the innovation partner for medical device and healthcare firms. Navin and his team help healthcare solution providers accelerate their medical products to market by leveraging years of domain expertise in IoT and cloud de…
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Amy Babinchak on Conversations, Clients, and the Coming AI Wave
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and business partner Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. And one thing became clear along the way: Delivering great service isn’t just about the tools you use — it’s about curiosity,…
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You Can Turn Off Your Phone And Still Capture Every Lead
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Send us a text We confront the holiday dread service owners feel when every call might be $1,200 walking away and show how custom AI agents keep your business responsive when you’re off. We lay out a practical system to capture every lead, plus a limited-time bonus if you act before December 30. • the cost of missed calls at an average $1,200 per l…
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From Renting to Owning - Melbourne First Home Buyer - Live Webinar - Mortgage Broker - Buyers Agent
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From Renting to Owning - Melbourne First Home Buyer - Live Webinar - Mortgage Broker Michael Siu Mortgage Choice - Buyers Agent Mark Errichiello Master Advocates and Presenter Pat Panetta Tell Your Story Media Thinking about buying your first home — but not sure what you can afford, where to start, or whether now's even the right time? You're not a…
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Send us a text We argue for a shift from patchwork stacks to a unified “AI employee” that bundles voice, chat, reviews, content, workflow, and funnel optimization into one seamless system. We show how this architecture cuts deployment time, raises MSP margins, proves ROI, and aligns with SMB budgets already set for 2026. • why integration beats sti…
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Boost Local Visibility in Los Angeles: Optimize for Voice Search and ‘Near Me’ Queries
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In this episode, we explore how Los Angeles businesses can tap into the growing trend of voice search and ‘near me’ queries to attract more local customers. With mobile searches dominating the market, optimizing for voice search helps LA businesses stand out and capture high-intent customers ready to take action. What You’ll Learn: Why voice search…
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In this episode of The Modern Facilities Management Podcast, Griffin Hamilton sits down with Nick Queensland, a a healthcare facilities leader with more than 25 years of experience at Mayo Clinic, Luminis Health, and Johns Hopkins. Griffin and Nick dig into the realities of change management in hospital facilities—why buy-in matters, how to communi…
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Common Cases Prevalent in Real Estate Errors & Omissions (E&O) Claims
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Expert Service Provider Richard Rosenblum addresses what real estate brokerages are currently experiencing as their most prevalent E&O claims exposure points and what can be done to reduce risk.By Best's Recommended Insurance Attorneys & Adjusters
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113. Inside Inspiren: Practical AI for Better Care
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In this episode of Raising Tech, Matt sits down with Inspiren’s Brian Geyser and Michael Wang, two clinician innovators aiming to transform senior living with a fully integrated, AI-driven care platform. Brian shares his path from nurse practitioner to industry innovation leader, while Mike walks through his powerful journey from Green Beret to bed…
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Impossible Goals That Transform MSPs (EP 944)
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Curious why most MSPs get stuck in the “success prison” and how some break through to massive growth? This episode explores tangible strategies for setting and reaching impossible goals, plus expert tips for standing out in tech. Takeaways: Understand the difference between standards and best practices—and why best practices alone will commoditize …
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Compass One: Blackpoint’s North Star for MSPs (EP 943)
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ In this lively episode from IT Nation Orlando, Uncle Marv is joined by Mike Estep, Chief Client Officer at Blackpoint Cyber, who discusses the evolution of MSP security products, …
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The Customer’s Customer: Guy Newton on Service That Actually Matters
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and business partner Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. And one thing became clear along the way: Delivering great service isn’t just about the tools you use — it’s about curiosity,…
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Business Financing - Making Smart Borrowing Decisions | i.O. Insolvency Options
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Are you making smart borrowing decisions for your business? In this essential episode, Darren Vardy examines the true cost of business financing and reveals why easy-access loans can trap struggling businesses. Learn the difference between borrowing for growth versus borrowing to pay old debts, and discover how to identify the root causes of cash f…
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100% Financing for your real estate business with Farley Youman
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We chatted with Farley Youman to talk about 100% Financing for your real estate business. - How to estimate the value correctly before the official appraisal. - 5 options for what to do if the appraisal still comes in lower than expected. Farley Youman started his real estate career as a NMLS licensed residential mortgage officer for the state of G…
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Ger Regan, Managing Director, Altalease Capital: Leasing in the Middle East -building the foundations for growth
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In this episode of the AFC European Equipment Finance Podcast, sponsored by Alfa and hosted by Richard O’Donohue, Ger Regan, Managing Director of Altalease Capital, discusses the rapid evolution of the asset finance and leasing market across the Middle East. As the region introduces new finance leasing laws and modernises its financial infrastructu…
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Rob Rae Unpacks Managed Intelligence (EP 942)
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Rob Rae breaks down the next era for IT businesses—Managed Intelligence Providers. Learn about real-world AI adoption, Pax8’s industry playbooks, and how events shape the MSP futu…
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Mastering MSP Cybersecurity with OpenText (EP 941)
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ If you’re an MSP aiming to modernize your cybersecurity stack and stay ahead of technology shifts, this episode is your key resource. Mike and Jason share candid insights on autom…
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The Sh*tstorm Survival Guide: How to Manage Your Clinic Through Personal Crisis
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The question every practice owner dreads: What happens to my clinic when my personal life falls apart? When you're dealing with illness, family crisis, or parenting challenges that demand your full attention—how do you keep everything from crumbling? Anna and Kendall tackle this vulnerable topic head-on, sharing wisdom from their own experiences na…
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Beyond the Hype: A Pharmacist's Deep Dive into GLP-1 Drugs and Peptides
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In this episode, you will learn: What are peptides? The basic science of these "small proteins" and how they signal cells to function. GLP-1s Explained: How drugs like Ozempic and Mounjaro were originally developed for diabetes but have gained popularity for weight loss. The Big Picture: Peptides are used for more than just weight loss—Dr. Jones di…
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Adam Slutskin Talks MSP Success at IT Nation (EP 940)
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Join Uncle Marv at IT Nation as he sits down with Adam Slutskin—co-founder, President, and CRO of CyberFOX—for a candid conversation about what it takes to succeed as an MSP, both…
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The Power of GTIA Membership with Dan & MJ (EP 939)
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Join Uncle Marv as he sits down with GTIA’s Dan Wensley and MJ Shoer for a candid discussion about elevating the IT industry. The guests share their experience transitioning from …
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The Ulimate Partner – Building an MSP Growth Engine with Microsoft
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Today we’re talking about what it really takes to partner with a giant. Every MSP wants to grow alongside hyperscalers like Microsoft — but few truly know how to align, scale, and turn partnership into profit. Our guest today has lived that journey from the inside out. Vince Menzione, Founder of The Ultimate Partner and former Microsoft channel lea…
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Should You Add Social Media Management to Your VA Offers?
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Thinking about adding social media management to your VA services — but not sure where to start? Or if it’s even right for you? In this episode, we’re having a real chat about who social media support is actually for, how to do it without burning out, and how to turn it into a profitable, recurring offer. If you’ve been craving more strategic or cr…
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17 Proven Landing Page Optimization Tips to Boost Conversions and Profit
11:12
11:12
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Discover 17 expert-backed strategies to turn more visitors into buyers, subscribers, or leads. In this episode, we dive into the most effective landing page optimization tactics based on real-world CRO principles and case studies. Here’s what you’ll learn: How to write clear, relevant headlines that instantly capture attention The power of social p…
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The MSP Mindset Shift: From Technician to CEO
51:53
51:53
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51:53
Discover why operational excellence is the ultimate key to scaling your MSP and how transforming your mindset from technician to CEO can redefine your growth trajectory. Summary: In this episode, we sit down with Heather Mathis to explore the crucial steps MSPs must take to evolve from chaos to control. Using her expertise in supply chain and logis…
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RAD: Real-Time, Smart IoT for Temporary Sites - Ep 5
10:03
10:03
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In this episode of Your Network’s Edge: The RAD Way, we explore temporary sites like construction zones, festivals, and disaster relief setups face unique challenges: rapid deployment, equipment theft, breakdowns, and costly delays. Traditional monitoring often can’t keep up with the pace and complexity of these environments. In this episode, we ex…
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CompTIA to GTIA: Industry Insights with Carolyn April (EP 938)
32:09
32:09
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Dive deep into the channel’s evolution with industry veteran Carolyn April of GTIA. Uncle Marv and Carolyn discuss the organization’s new nonprofit focus, major reports like the S…
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Revenue Rescues with Megan Killion (EP 937)
30:27
30:27
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30:27
Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Uncle Marv welcomes revenue consultant Megan Killion, previously an agency owner, who shares behind-the-scenes lessons on MSP sales, client targeting, and the realities of lead ge…
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Ep 293: Nic Sproul, Managing Partner, SP Partners
39:43
39:43
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39:43
In this episode, FNO: InsureTech hosts Nic Sproul, managing partner at SP Partners, for a close look at bridging engineering with property claims innovation across the UK and Europe. Nic discusses his transition from a foundation in mechanical engineering and his formative years as an engineer with a leading US silicon chip firm, to building and ad…
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Ditching Best Practices with Keith Ellis (EP 936)
43:09
43:09
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43:09
Keith Ellis joins the show to challenge MSPs everywhere: Are you stuck in survival mode, repeating average practices, or ready for exponential growth? Through personal stories, battle-tested business wisdom, and examples from Microsoft, LinkedIn, and industry disruptors, this episode reveals how commitment, habits and bold thinking transform both m…
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AI as a Service: Synthreo’s MSP Playbook (EP 935)
22:48
22:48
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Uncle Marv sits down with Callan Sapien of Synthreo to unpack how Synthreo evolved from early ML automation to an MSP-ready AI platform launched in the summer after an acquisition. They discuss the realities of the AI agent and copilot market, the need to focus on observable client problems, and the tension between high-margin opportunities and the…
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Getac Partner Spotlight - A Conversation With Brite
52:00
52:00
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52:00
Ready to rethink what’s possible in public safety tech? In this episode, Marc Reece sits down with Lindsey Cooksey, Director of Public Safety Sales at Brite, to lift the curtain on how agencies nationwide are transforming their operations with rugged computing and next-generation video solutions. For over 25 years, Brite has been more than a vendor…
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Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss the importance of timely year-end planning for IT professionals, suggesting October as the ideal start time for preparation. They cover effective strategies for developing annual goals, emphasizing the need for a personalized approach and tactical objectives. The ho…
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Unlocking Energy Wealth: Troy Eckard Explains Mineral Rights as an Alternative Real Estate Investment
1:01:35
1:01:35
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Join Kim Lisa Taylor and Krisha Young as they sit down again with Troy Eckard, founder of Eckard Enterprises, to explore how oil and gas mineral rights have become a compelling alternative investment. Troy shares how his team evaluates opportunities, the unique advantages compared to traditional oil and gas deals, and why investors are increasingly…
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Conference Recap: ASCII, IT Nation & Swag (EP 934)
1:02:23
1:02:23
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In this live IT Nation recap episode, Uncle Marv threads travel anecdotes, conference takeaways, and practical MSP automation into a cohesive narrative. He shares a whirlwind tour that included Lakeland, Philly, and Orlando, culminating in conference reflections and a candid look at the event’s content breadth. The episode doubles as a field report…
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The Pax8 Agent Store Revolution with Eric Torres (933)
18:41
18:41
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Join Uncle Marv and Eric Torres, VP of Channel and Community Engagement at Pax8, as they break down the latest in AI-powered MSP automation, cloud marketplaces, and the launch of Pax8’s pioneering agent store. Hear how the company is changing the way MSPs deliver value with customizable solutions and managed intelligence. Takeaways: Pax8’s agent s…
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The Battle After the Battlefield: Invisible Wounds, Reintegration, and Rebuilding Purpose After Service
31:24
31:24
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For many veterans, the toughest battles begin after coming home. Isolation, moral injury, post-traumatic stress, and the loss of structure can make reintegration feel like an entirely new mission — one without a map. In this powerful Veterans Day episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld sit down with retired Br…
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ETF Industry Update: The Good, the Bad, and the Interesting - A Conversation with Dave Nadig, ETF.com
47:50
47:50
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In this episode, we welcome back Dave Nadig, fresh from a brief retirement and now President of ETF.com. Dave is an industry stalwart, having seen the industry through decades of ETF product development and transformation. We discuss the current landscape for product development targeting institutional, financial intermediaries (aka advisors), and …
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Learn how to House Hack with Elisabeth Richmond
54:25
54:25
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We chatted with Elisabeth Lee Richmond, Meta-Capital, LLC to talk about house hacking. Elisabeth Richmond was raised in the real estate industry; her father’s portfolio was a mix of tax liens, fix-and-flips, and Section 8 housing, while her mother hosted luxury vacation rentals, years before the existence of Airbnb. As a senior in high school, Elis…
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Uncle Marv welcomes Kristin Spiotto, co-founder of Decoded, to discuss the company’s recent rebrand and expanded services tailored for tech firms. Kirstin explains why messaging clarity is the foundation for any successful marketing plan and how they build comprehensive marketing roadmaps that align with business goals such as ARR and client acquis…
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PIA’s Automation Revolution for MSPs (EP 931)
14:59
14:59
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Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Ready to supercharge your MSP help desk? This episode reveals how PIA’s James Allen and team built a trusted, flexible AI platform that scales with your business and delivers secu…
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The End-of-Year Tasks You're Dreading (And How to Actually Get Them Done)
27:14
27:14
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It's October, or maybe even November, eek! You know what's coming. The tax forms, the employee compensation reviews, the strategic planning meetings. Your to-do list is growing longer and your energy for "administrative stuff" is growing shorter. Can't someone else just handle all of this? Anna and Kendall get refreshingly real about the unglamorou…
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How Fast Lead Response And Automation Save Sales
5:56
5:56
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5:56
Send us a text We expose the cost of slow lead response and show how to reclaim the five-minute golden window using automation and AI. We share practical ways to remove “work about work,” reduce burnout, and free your team to do the human work that moves revenue. • 47-hour average lead response as a hidden leak • Five-minute golden window and 400% …
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From Bouncer to MSP Baller – How to Make Microsoft Notice Your MSP
1:02:19
1:02:19
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Today’s guest has one of the most unconventional origin stories in the MSP world. Nabil Aitoumeziane started his career not behind a keyboard—but at the door of a nightclub. While working nights as a bouncer, he began doing something few would dare: asking customers for business introductions and meetings. Fast-forward a few years, and he’s now the…
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Respond Faster, Sell More: How Automation Reopens The Golden Window
13:44
13:44
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Send us a text We break down the “golden window” after a buyer raises their hand, why response speed shapes outcomes, and how “work about work” quietly kills momentum. Then we show how smart automation reopens that window, reduces burnout, and turns reps into trusted advisors. • the 5-minute and 60-second response advantage • the 47-hour average re…
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First and Last line of defence - CybrCovr - Eps 171 - LIVE - Tech Talk Show
1:06:26
1:06:26
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On this show we will be diving into the future of cybersecurity — featuring CybrCovr and their innovative “Prevent-First” approach. This isn’t your typical security chat about firewalls and zero-trust it’s about stopping attacks before they even start. Join us as we break down how they can change the game for businesses of all sizes. Prevent-First …
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