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Content provided by Cindy Lawrence. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cindy Lawrence or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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Ep. 37 - Warranties, Goodwill & Good Vibes: A Service Advisor Bootcamp with Cindy & Ann

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Manage episode 449771537 series 3553775
Content provided by Cindy Lawrence. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cindy Lawrence or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Join Cindy Lawrence and her trusty sidekick Ann Griffith for a ride along the service drive like never before! In this playful yet informative episode of On The Drive, Cindy recruits Ann as a “new hire” and dives into the intricate world of service advising. From factory warranties to warranty goodwill, extended coverage, and even those secret 12-month adjustments, this episode unpacks the unexpected twists and turns of keeping customers happy and cars running smoothly.
Whether you’re curious about what it takes to be a service advisor or want insider tips on navigating the dealership for your next repair, Cindy and Ann’s friendly banter and real-talk approach make this complex topic entertaining and easy to understand. Buckle up, listeners—it’s a journey filled with laughs, learning, and the best-kept secrets of the service lane!

Join our Journey:

Host:
Cindy Lawrence
713.299.2435
[email protected]
AtYourServcie-Drive.com
If You Need Fixed Ops Training…You Need Cindy!

  continue reading

60 episodes

Artwork
iconShare
 
Manage episode 449771537 series 3553775
Content provided by Cindy Lawrence. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cindy Lawrence or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Join Cindy Lawrence and her trusty sidekick Ann Griffith for a ride along the service drive like never before! In this playful yet informative episode of On The Drive, Cindy recruits Ann as a “new hire” and dives into the intricate world of service advising. From factory warranties to warranty goodwill, extended coverage, and even those secret 12-month adjustments, this episode unpacks the unexpected twists and turns of keeping customers happy and cars running smoothly.
Whether you’re curious about what it takes to be a service advisor or want insider tips on navigating the dealership for your next repair, Cindy and Ann’s friendly banter and real-talk approach make this complex topic entertaining and easy to understand. Buckle up, listeners—it’s a journey filled with laughs, learning, and the best-kept secrets of the service lane!

Join our Journey:

Host:
Cindy Lawrence
713.299.2435
[email protected]
AtYourServcie-Drive.com
If You Need Fixed Ops Training…You Need Cindy!

  continue reading

60 episodes

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