In this conversation, Glenn Bergsma, an organizational and leadership development consultant from Evolve Leadership, shares his insights into organizational design. Bergsma notes that his consulting engagements often involve organizational design, which is one of the many areas of expertise that his firm specializes in. Glenn emphasizes the importance of deep listening when identifying organizational issues. According to him, leaders need to play the video, or think ahead to future growth and scalability, to identify potential problems and areas for improvement. This approach requires leaders to be proactive and forward-thinking, which is essential in today's fast-paced and constantly changing business environment. Another key point that Bergsma stresses is the need for organizations to develop a culture of change. He believes that companies should not rely on external consulting firms to redesign their structures, as change is happening too fast and organizations need to respond quickly. Instead, he suggests that leaders develop org design skills in-house to respond quickly to change.

Bergsma also highlights the importance of clarity in roles and responsibilities to avoid toxic cultures. He emphasizes the need for deep listening and understanding the underlying issues within an organization to identify areas for improvement. Leaders must be flexible, adaptable, and forward-thinking to ensure that their organizations remain effective and successful in the long term. Overall, Bergsma's insights highlight the importance of deep listening, foresight, and adaptability in organizational design. By fostering a culture of change and developing org design skills internally, leaders can ensure that their organizations remain agile and responsive to change, which is critical in today's rapidly changing business environment.