How To Grow A Remote Property Management Team – With Karen Jordan Property Management Success podcast

How to Grow a Remote Property Management Team – with Karen Jordan

1M ago 44:51

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In this episode of Property Management Success, host Tony Cline welcomes Karen Jordan of HBR Rentals for a masterclass in intentional growth, remote team leadership, and process optimization. 🌍💼

Karen shares her journey from solo operator to leading a fully remote team, why community engagement still matters, how she implements accountability across departments, and why a public scorecard became a game-changer for transparency and owner trust.

Whether you’re just starting out or scaling up, Karen’s insights offer powerful takeaways to strengthen your property management business from the inside out! 🏡📈

Join fellow property management entrepreneurs and 6 expert coaches in a small, private high level event at a mansion style venue with a private chef and personally selected attendees to maximize the value you receive while at the event.
Join the waitlist for additional information here: https://ONYXwaitlist.com
Save the dates! July 13th - 16th, 2025

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.

Chapters

1. Introduction to Karen Jordan (00:00:00)

2. Property Management Origins (00:03:22)

3. Growing Through Community Engagement (00:10:51)

4. Building a Remote Team Culture (00:20:07)

5. Process Development and Implementation (00:26:37)

6. Team Structure and Live Call Answering (00:35:01)

7. Industry Connections and Final Thoughts (00:42:40)

56 episodes