Welcome to Property Management Success, where host Tony Cline, a seasoned expert with over 20 years of experience, takes you on a journey to elevate your property management business. Whether you’re looking to scale, increase profitability, or refine your operations, Tony and his guests will provide actionable insights and strategies to help you build championship teams and hall of fame companies. Tune in to discover how to: * Boost your income and maximize your company’s profitability * Str ...
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Tony Cline Podcasts
the podcast for entrepreneurs and business owners ready to face the raw truth of what it takes to succeed. Host Shawn Austin Johnson goes beyond polished success stories to explore the real, often messy, and challenging aspects of business ownership. This podcast is for those who feel isolated in their entrepreneurial journey, battle imposter syndrome, or face burnout. Shawn offers candid insights and isn't afraid to tackle tough conversations on what truly matters in business. Expect in-dep ...
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A show about music and creativity.
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Podcast by Sound Off With Stixx By: Keith Stixx
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The Making of “Springsteen: Deliver Me From Nowhere” w/ Pamela Martin (Editor)
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51:24This episode I am joined by two-time Academy Award nominee, film editor Pamela Martin. She edited the recent Springsteen biopic “Deliver Me From Nowhere”. The film was directed Scott Cooper, adapted from Warren Zanes’ book documenting the making of Springsteen’s stark classic “Nebraska”. Pam has worked on movies including King Richard, Little Miss …
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From Moab Miles To Management Wins: Pace, Grit, And Smarter Leadership - with Mark Brower
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45:44
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45:44Send us a text What if the smartest way to grow your company is the same way you finish an ultramarathon in a storm? We take you inside a rain-soaked Moab 240 where swollen riverbeds, sticky mud, and a mountain lion sighting became catalysts for sharper thinking about leadership, systems, and pacing your business for the long haul. Tony breaks down…
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Reimagining Resident Incentives To Build Trust, Retention, And Revenue - with Mark Brower
28:06
28:06
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28:06Send us a text What if on-time rent could become real buying power? We dive into a clean, consumer-friendly alternative to rent-to-own that helps residents earn equity credits without getting locked into a single property—and helps owners enjoy stronger retention, fewer vacancies, and better overall returns. Our Lease Equity Options model turns gre…
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Trust, Maintenance, And Owner Value - with Mark Brower
28:48
28:48
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28:48Send us a text We trade rodeo stories for real strategy and dig into why maintenance is the biggest lever for trust, renewals, and owner ROI. We share ways to stop burdening owners with choices, celebrate savings, and turn boring statements into Wealth Builder reports. • rubbing shoulders as the real conference ROI • trust as the core promise in se…
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Flipping Houses at Scale Not Lifting A Hammer | Sam Eddinger
28:44
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28:44Send us a text In this episode, we dive into the strategic insights of a seasoned real estate investor and property manager. He shares valuable lessons on the importance of starting early, holding properties for the long term, and developing successful partnerships. The discussion covers scaling a house flipping business, leveraging property manage…
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Why most businesses never break through (until they learn this) | Ben Serven
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42:44Send us a text Ben Serven, the founder of Black Sheep Global, discusses the transformative power of process optimization and automation in property management. Learn how to document, implement, and automate processes for long-term business growth, the importance of creating a positive company culture, and how to overcome common obstacles in adoptin…
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Jason Narducy on R.E.M, Grohl, Bob Mould & more!
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47:52In February 2025 at the 40 Watt Club in Athens, Georgia, something incredible happened. Jason Narducy, alongside actor Michael Shannon, were out touring their R.E.M. tribute project, where they perform early albums in full, alongside deep cuts from the back catalogue, when all 4 original members of R.E.M joined them to perform a version of “Pretty …
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What Does Social Media and Monopoly have in Common? | Barrett Freeman
30:19
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30:19Send us a text Building and Leveraging Social Media for Real Estate Success - "I control 8% of all Facebook Traffic in Kentucky" In this episode, Barrett Freeman, an insurance attorney, property manager, and avid real estate investor, shares insights on building a robust social media presence for real estate ventures. Barrett explains how he acquir…
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Black Hawk Helicopter Pilot to Business Ownership | Jason Santiago
1:08:41
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1:08:41Send us a text From Combat Pilot to Gym Owner: Jason Santiago's Journey of Service and Entrepreneurship Join us in this episode of Pay or Quit as we sit down with Jason Santiago, a former Black Hawk helicopter pilot and military veteran, who has transformed his life from flying high-stakes missions to tackling the challenges of entrepreneurship and…
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"We Fix $10 Haircuts": Standing Out in Property Management - with Mark Brower
25:51
25:51
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25:51Send us a text Are your clients more than just account numbers or addresses in your property management system? The profound lessons from the Strategic PM Summit challenge us to see beyond the surface and understand the complex humanity of everyone we serve. When a tenant submits a maintenance request after a grueling 12-hour hospital shift where t…
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Always a pleasure to have Steve Howe on the podcast. The Yes guitarist joins me this time to discuss a couple of reissues from his solo back catalogue; “Natural Timbre” and “Portraits of Bob Dylan”. The former being an all acoustic record, and the latter being, as you may have inferred, a Dylan covers album. It was a nice excuse to talk about Dylan…
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The Financial Roadmap to Property Management Success - with Phil Mazur
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53:06Send us a text Ever wonder why your property management business hits frustrating plateaus despite all your hard work? The answer might be hiding in your financials. In this enlightening conversation, Phil Mazur of The CFO Mission shares powerful insights on breaking through those invisible barriers through proper financial management. Drawing from…
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Beyond Conferences: Where True Transformation Happens - with Mark Brower
37:31
37:31
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37:31Send us a text What happens when property management entrepreneurs step away from the daily grind and immerse themselves in a transformative environment designed for deep connection and strategic thinking? Tony Cline and Mark Brower share their recent experiences at an exclusive mountain retreat that fundamentally changed how they approach their bu…
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The 3-Step System to Build a High-Profit PM Business – with Mark Brower
41:11
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41:11Send us a text Could your property management growth strategy actually be sabotaging your profitability? We're tackling a radical idea that turns conventional PM wisdom on its head – focusing intensely on client retention rather than rapid acquisition. The numbers don't lie: a client who stays for 10+ years and engages in additional transactions ge…
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Is outbound sales right for you? | Ben Smith
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59:15Send us a text Mastering Outbound Sales with Ben Smith In this episode, Shawn interviews Ben Smith, the founder of Bright Reach Sales, who has over seven years of experience in driving revenue through effective sales strategies. Ben shares his journey from insurance sales to founding Bright Reach, emphasizing the importance of outbound sales for bu…
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Feeder’s Grant Nicholas on “Comfort In Sound”
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38:17The past 3 decades have brought their share of ups and downs for Feeder. They’ve enjoyed 11 top ten albums, and various hit singles, but had to weather the tragic loss of drummer Jon Lee in January 2002. It was against this backdrop that frontman Grant Nicholas returned to studio alongside bassist Taka Hirose to produce Feeder’s most poignant and l…
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Steve Rothery is a founding member of one of my all time favourite bands, Marillion. Despite various personnel changes in the early years of the band, Marillion have maintained a stable line-up for the past 36 years. One of the keys to their ongoing unity is surely their tolerance for band members to indulge in side-projects, and Rothery is about t…
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Richard Hawley on “Coles Corner” 20th Anniversary
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54:11This summer sees the release of an expanded edition of Richard Hawley’s breakthrough masterpiece “Coles Corner” with an accompanying tour. Richard joins me for an epic chat about the making the record, his family history, his prodigious session work, the closing of the beloved Sheffield Leadmill, and working (remotely) with Hank Marvin. Enjoy. Find…
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Why Your Churn Rate Matters More Than Door Count - with Mark Brower
37:35
37:35
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37:35Send us a text What if the key to property management success isn't adding more doors, but creating deeper relationships with the right clients? Tony Cline and Mark Brower challenge conventional wisdom about growth in property management with surprising mathematical insights about client retention and business value. The traditional model of chasin…
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Problem Solving: A Property Management Adventure in the Grand Canyon - with Mark Brower
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25:06Send us a text Sometimes the most meaningful adventures arise when everything falls apart. This candid conversation between Tony and Mark reveals what happened when they led 25 property managers on what was supposed to be a carefully planned Grand Canyon rim-to-rim hike, only to face a cascade of unexpected challenges. The adventure began with mont…
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Identity Crisis: When Your Business Becomes Who You Are - with Mark Brower
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24:30Send us a text Have you ever found yourself working until 3 AM, drowning in property management tasks, wondering if there's a better way? That breaking point is exactly where our discussion begins as Mark shares his powerful story of hitting the wall and finally hiring his Director of Operations even when he couldn't afford it. The breakthrough cam…
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Why Most Property Management Companies Struggle to Scale - with Mark Brower
35:50
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35:50Send us a text Why is it so hard to scale a property management company beyond a few hundred doors? In this episode of the Property Management Success Podcast, Mark Brower and Tony Cline go deep into the biggest obstacles holding property managers back from real growth—and why so many operators stay stuck at 200–500 units. From irrational landlord …
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On February 27th 2023 Ben Kweller received the worst phone call imaginable. His 16 year old son Dorian had died in a car accident. An oncoming truck had veered into Dorian’s lane and a downed tree had gone through his windscreen as he swerved over. Dorian himself was a budding musician, releasing music under the name Zev, and had been due to tour w…
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How to Recruit Top Talent in Property Management - with Dylan Scroggins
50:08
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50:08Send us a text What separates thriving property management companies from those merely surviving? According to recruiting expert Dylan Scroggins, it often comes down to how strategically they build their teams. Dylan draws a powerful distinction between simply hiring (a reactive process) and true recruiting (a proactive strategy). Too many property…
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Death, Pallbearers, and Deep Connections - with Mark Brower
20:01
20:01
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20:01Send us a text Tony Cline explores the concept of building "pallbearer" relationships in business - the deep, meaningful connections that transcend typical networking and become life-changing bonds. We discuss how focusing on depth rather than breadth creates exponential growth and transformation in both personal and business relationships. • The B…
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Photographer Tom Sheehan on Oasis, Weller, Springsteen and more.
44:22
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44:22Tom Sheehan was born in Camberwell, South London. He was an in-house photographer for CBS Records in the 70s, and went on to be the chief photographer for Melody Maker. He enjoyed long-term working relationships with the likes of REM, The Cure, Manic Street Preachers, and Oasis, the subject of a new book of Tom’s work entitled “Roll With It: Oasis …
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Building a Thriving Property Management Business Across State Lines - with Liz Cleyman
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36:46Send us a text Have you ever wondered if you could successfully run a property management company from 2,000 miles away? Liz Cleyman has done exactly that, and she's just getting started. Former NARPM President Liz Cleyman takes us on her remarkable journey from marketing professional to multi-state property management entrepreneur. Starting as a l…
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When you narrow your focus to one, you can connect with many - with Mark Brower
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35:46Send us a text What happens when you narrow your focus from impacting many to serving just one? In this deeply personal episode, Tony Klein and Mark Brower reveal transformative insights about business, purpose, and life priorities that transcend property management. Tony shares his recent experience at the grueling Cocodona 250-mile ultra race, wh…
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The Keys to Success - What I Learned About Business as an Ultrarunner Part 2 - with Tony Cline
27:29
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27:29Send us a text What separates those who merely survive in business from those who truly thrive? Drawing from his experiences running 250-mile ultramarathons, Tony Cline reveals powerful mindset principles that apply directly to entrepreneurial success in property management. The journey of an entrepreneur mirrors that of an ultrarunner in surprisin…
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The Keys to Success - What I Learned About Business as an Ultrarunner Part 1 - with Tony Cline
19:14
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19:14Send us a text Standing at the start line of a 250-mile desert ultramarathon reveals profound truths about entrepreneurship, success, and human potential. As dawn breaks over the Arizona desert, I'm about to embark on the Cocodona 250—a journey that will push my body and mind to their limits while traversing 42,000 feet of elevation gain through so…
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Turn Your PMC into a Personal Wealth Engine – with Shawn Johnson
44:34
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44:34Send us a text Shawn Johnson shares his transformation from property manager to wealthy investor and reveals how property management entrepreneurs can leverage their position to build exponential wealth through strategic property acquisition. • One owned door equals the profit of 33 managed doors • Most property managers fail to recognize the wealt…
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Nels Cline was born in California in January 1956. He started played guitar at the age of 12 and his early career is fairly jazz-based, before stretching into other directions. He has played guitar for Wilco, one of my favourite bands in the world, since 2004. He has a new solo album out on Blue Note Records entitled “Consentrik Quartet”, featuring…
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Send us a text The dangers of becoming too comfortable in business, warning that complacency can lead to failure. A quick-fire challenge with five crucial questions to determine if your business is on the path to growth or just surviving. Topics include systematizing and delegating, regular price adjustments, focusing on strategic work, taking calc…
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The Secret Ingredient to Explosive Property Management Growth - with Jeremy Pound and Jennifer Merritt
46:46
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46:46Send us a text The most successful property management companies identify their ideal client profile and focus on building systems specifically designed to serve them rather than trying to be everything to everyone. • Outbound lead generation remains highly effective despite technological changes • Most BDMs will avoid making sales calls if given a…
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An Angry Client, a 1 Star Review, and Property Onboarding Fails - with Mark Brower
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30:07Send us a text Mark joins Tony to discuss a recent one-star review and the valuable lessons learned about client relationships in property management. • Breaking down a negative review situation that occurred when an owner relationship went sideways • Examining the policy that allows owners to handle their own rent-ready work and why it creates pro…
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Standing Out in Property Management When Everyone Sounds the Same
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22:33Send us a text Mark Brower and Tony Cline explore how property managers can differentiate themselves in a crowded market through personal branding and content creation. They discuss the transformative power of finding your authentic voice and sharing expertise to build trust at scale with potential clients. • The realization that everyone is fundam…
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How AI & Category Creation Are Changing Property Management – with Pablo Gonzalez
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44:02Send us a text Traditional property management is facing disruption as AI technology, wealth transfer, and housing affordability create an industry inflection point similar to major business transformations like Netflix overtaking Blockbuster. Pablo Gonzalez of Vendoroo discusses how embracing AI-native solutions will fundamentally change the value…
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The Real Cost of Not Being Intentional in Property Management – with Mark Brower
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26:14Send us a text The constant barrage of new technologies, tools, and strategies in property management can easily lead business owners astray. In this thought-provoking conversation, we dive into the critical importance of maintaining a clear vision while navigating innovation and change. Many entrepreneurs fall victim to "shiny object syndrome" aft…
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Avoid These Costly Mistakes When Growing Your Property Management Business - with Mike Goldstein
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46:41Send us a text The real estate industry often celebrates size—door count, revenue, market share—but what if success looked different? What if it meant building a boutique management company that prioritizes quality over quantity and allows you to design the life you actually want? Mike Goldstein, founder of HubKey Real Estate in downtown Philadelph…
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How to Grow a Remote Property Management Team – with Karen Jordan
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43:02Send us a text In this episode of Property Management Success, host Tony Cline welcomes Karen Jordan of HBR Rentals for a masterclass in intentional growth, remote team leadership, and process optimization. 🌍💼 Karen shares her journey from solo operator to leading a fully remote team, why community engagement still matters, how she implements accou…
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$250,000 in debt at 1,000 doors and no profit: How I recovered, sold and started a new business - with Pete Neubig
1:07:03
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1:07:03Send us a text Pete Neubig, former co-founder of Empire Industries and current CEO of VPM Solutions, shares his transformative journey from property management company owner to helping businesses connect with virtual teams across 120+ countries. • Building a property management company with evolving vision from owning 500 homes to third-party manag…
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Why Content Marketing is the Future of Property Management – with Nicholas Cook
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46:15Send us a text Nicholas Cook shares how Sleep Sound Property Management has created a successful business model in Portland's highly regulated property management environment by focusing on reputation, content creation, and operational excellence. He details their journey from struggling with regulations to leveraging them as opportunities through …
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Wolfgang Flür was born in Frankfurt in 1947 but moved to Düsseldorf in the early ‘50s, which has been home ever since. As a young man he played in the band The Sprits Of Sound, and studied to be an architect, hoping to get into interior design. Wolfgang joined Kraftwerk in 1973 and plays on one of the most remarkable album runs in pop music history…
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How to Stand Out in a Crowded Market and Attract Clients – Sean Moudry
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53:54Send us a text Imagine taking the chaos of running a property management or real estate business and transforming it into a laser-focused operation that practically prints money. That's exactly what Sean Moudry, bestselling author and one of the top real estate coaches in the industry, unpacks in this riveting conversation. Sean's journey from sell…
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Why Most Entrepreneurs Stay Stuck and How to Break Through - with Mark Brower
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31:07Send us a text Running a property management business shares striking similarities with ultra running—both require mental toughness, strategic decision-making, and the ability to persevere through pain points. Mark and Tony explore how coaching provides crucial support in both realms by transferring confidence and accountability when you need it mo…
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How Cody Reeder Built a 900-Door Property Management Empire - with Cody Reeder
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42:48Send us a text Cody Reeder shares his journey from real estate investor with four duplexes to managing over 900 properties while building a separate maintenance company and maintaining his passion for ultra-running. He reveals how initially trying to survive on management fees alone wasn't sustainable until he discovered additional revenue streams …
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Your Personal Brand Matters to Scale Your Business | Drea Buer
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1:00:13Send us a text Mastering Social Media Branding with Drea Buer: Insights from Respect the Brand In this episode, Shawn welcomes Drea Buer, branding expert and founder of Respect the Brand. Drea shares her journey from various jobs to becoming a successful branding professional. The discussion covers the importance of personal branding, tips on conte…
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Why Entrepreneurs Need a Strong Inner Circle - with Mark Brower
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29:00Send us a text Entrepreneurship doesn't have to be lonely when you create meaningful connections with people who are willing to support you through challenges. We explore how vulnerability and authenticity become powerful tools for building your business support network. • Finding your "crew" who will respond with "when and what time" when you need…
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Your Business is Worth $0 Until You Fix These 3 Things. Then it becomes irresistible!
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6:19Send us a text Why Your Business Is Worth Nothing Until You Fix These Issues In this episode of the Payer Quit podcast, Shawn Austin Johnson discusses the harsh reality that many businesses are unsellable and essentially valueless until critical issues are addressed. Drawing from personal experience and examples, Shawn outlines three key strategies…
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Wendy James is tied up with some of my earlier memories of music. She fronted the band Transvision Vamp, who were hard to ignore in the late 80s. Songs like “I Want Your Love” and “Baby I Don’t Care” were pretty big hits over here. Transvision Vamp split in the early 90s and since then Wendy has persuaded various solo projects. Interestingly her fi…
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