Share
))
HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
…
continue reading
Manage episode 464501845 series 3644107
Content provided by Mya Nichol. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mya Nichol or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
In today's episode, I'm walking you through how to handle negative customer feedback. (I also have a fun surprise to share with you all!)
We all receive negative feedback in our businesses at some point, but feedback is just a data point. You get to decide what you do with it. I'm sharing some examples of what I've experienced and how I reacted.
In today’s episode, I cover:
- How even negative feedback can be valuable information
- Why every piece of feedback does not mean you have to take action
- How to find what multiple people are saying, not focus on one person’s opinion
- Why to hold off on knee-jerk reactions
- A script I use for how to respond to negative feedback
- How you can ask questions to learn more about how to make your offer better
Connect with Mya:
- Follow on Instagram @myanichol
- Join my email list
- Check out my website
- Now on YouTube
Make sure to hit subscribe/follow so you never miss an episode!
Some of the links mentioned are affiliate links, which help to support this podcast at no additional cost to you.
Find the complete show notes here: https://myanichol.com/2025/01/28/negative-customer-feedback/
Resources & Links:
- 150 Free Hooks
- List Building 101
- Manychat
- IG University
- Kajabi 30-day free trial + 20 free story templates
Mentioned in this episode:
Join IG University!
121 episodes
