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As the world continues to emerge from the COVID-19 Pandemic, IPSOS’ Latest E-Commerce Experience Report revels how grocery stores and quick service restaurants have altered their customer service and which brands come out on top. Today we’re joined by Carlos Aragon, Vice President at IPSOS. IPSOS is one of the largest consumer data aggregators on he planet. Together we'll take a deep dive into the latest IPSOS report and discuss why 3/4 of consumers are continue with their online purchasing behavior. Listen along as we discuss what the continued online behaviors means for retailers, how we see the consumer acting as we move forward, and why retail is all about data.
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7 episodes