Hoyt Mann joins the show to unpack how artificial intelligence is changing the game for title companies. From boosting operational efficiency to enhancing client communication, he shares real-world use cases and lessons learned from decades in the industry. If you’ve ever wondered how to embrace automation without losing the human touch, this episode delivers clarity, strategy, and inspiration.

What you’ll learn from this episode

• How smart chatbots are saving title companies thousands of calls and emails
• The real difference between human connection and data transmission and why both matter
• Practical ways to automate repetitive tasks while maintaining strong client relationships
• Why resisting innovation could cost you talent and market share
• The future of AI in title: From predictive analytics to transforming operational models

Resources mentioned in this episode

• Good to Great by Jim Collins | Hardcover and Kindle
• Dare to Lead by Brené Brown | Paperback, Hardcover, and Kindle
• RamQuest
• Resware
• SoftPro
• Settlor
• Qualia

About Hoyt MannAs the President and Co-Founder of Alanna.ai, Hoyt Mann brings over 30 years of experience in the computer software industry, with a strong focus on customer service, support, and artificial intelligence (AI). He is passionate about driving the next wave of innovative customer communication tools for title companies, leveraging the power of conversational AI and natural language processing.

With a background in business computer information systems, software engineering, and technical evangelism, Hoyt has led and developed multiple successful software projects and teams using agile methodologies and industry best practices. He has also built and maintained strong partnerships with clients, vendors, and stakeholders, consistently delivering high-quality products that align with client needs and expectations. Through Alanna.ai, Hoyt aims to empower title companies to elevate their customer experience, operational efficiency, and overall profitability.

Connect with Hoyt

• Website: Alanna.ai

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