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Episode 43: ITSM Virtual Agent
Manage episode 215797670 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
In this episode, Darius Koohmarey and Nathan Holm talk about Virtual Agent (VA), a ServiceNow chatbot that streamlines the interactions between a company and its customers and employees. This episode covers:
- What does VA do?
- What does VA look like to users?
- How do developers build VA into their systems?
- How about natural language capabilities?
- How do customers get started with VA?
For more information, see:
- Product documentation: Virtual Agent
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment to tell us why or why not.
To catch clips behind the scenes with our guests and hear about new episodes before they’re published, follow @NOWsupport on Twitter. You can also search Twitter using #SNtechbytes for previous podcasts, video clips and pictures.
See omnystudio.com/listener for privacy information.
86 episodes
Share
Manage episode 215797670 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
In this episode, Darius Koohmarey and Nathan Holm talk about Virtual Agent (VA), a ServiceNow chatbot that streamlines the interactions between a company and its customers and employees. This episode covers:
- What does VA do?
- What does VA look like to users?
- How do developers build VA into their systems?
- How about natural language capabilities?
- How do customers get started with VA?
For more information, see:
- Product documentation: Virtual Agent
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment to tell us why or why not.
To catch clips behind the scenes with our guests and hear about new episodes before they’re published, follow @NOWsupport on Twitter. You can also search Twitter using #SNtechbytes for previous podcasts, video clips and pictures.
See omnystudio.com/listener for privacy information.
86 episodes
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Similar to ServiceNow TechBytes
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
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continue reading
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Player FM - Podcast App
Go offline with the Player FM app!
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