Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Episode 54: Service Owner Workspace

12:25
 
Share
 

Manage episode 242027024 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode, product manager David Thigpen talks about the new Service Owner Workspace application. This app helps service owners by aggregating service data from across the platform and providing analytics to help monitor and evaluate service trends and performance. This episode covers:

  • Service Owner Workspace and Service Portfolio Management
  • What does Service Owner Workspace do?
  • Metrics on performance and trends
  • Spend estimates and change impacts
  • Integration with other ITSM apps
  • Getting started
  • What’s in store in future releases?

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

See omnystudio.com/listener for privacy information.

  continue reading

86 episodes

Artwork

Episode 54: Service Owner Workspace

ServiceNow TechBytes

40 subscribers

published

iconShare
 
Manage episode 242027024 series 2318117
Content provided by ServiceNow Community TechBytes and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community TechBytes and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode, product manager David Thigpen talks about the new Service Owner Workspace application. This app helps service owners by aggregating service data from across the platform and providing analytics to help monitor and evaluate service trends and performance. This episode covers:

  • Service Owner Workspace and Service Portfolio Management
  • What does Service Owner Workspace do?
  • Metrics on performance and trends
  • Spend estimates and change impacts
  • Integration with other ITSM apps
  • Getting started
  • What’s in store in future releases?

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

See omnystudio.com/listener for privacy information.

  continue reading

86 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Listen to this show while you explore
Play