Share
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
Manage episode 518731008 series 1437045
Content provided by Ashley Graizevsky. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashley Graizevsky or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
AI is something that is truly transforming global business services, in particular Agentic AI, and there is an incredible amount of discussion around the right and wrong way to use it and implement it within GBS.
Two of the topics we hear the most questions about at SSON are regarding buy vs. build and platform vs. point solutions. There is a lot of information online regarding this topic, but it can often be biased, dependent on whether it's written by a vendor and exactly what their solution is. Therefore, SSON invited AI expert Doug Shannon onto the Podcast to give his seasoned perspective.
Doug is a Visionary Leader in Intelligent Automation and AI. He is a pioneer in driving innovation, operational excellence, and strategic vision across global organizations. Recognized among the Top 50 Intelligent Automation Leaders and twice awarded as a Top 25 Thought Leader in this space.
During this episode Doug and I discuss the following resources:
- SSON Research & Analytics State of the Industry Report, of which you can find a copy here.
- Shared Services & Outsourcing Week North America
- Doug's newsletter Brewing Insights.
110 episodes
))
