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Ep 93, Andrew Rowlands, Developing CS in a Non-SaaS Environment

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Manage episode 282882604 series 1313386
Content provided by Transforming Experiences in Customer Success and Kristen Hayer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transforming Experiences in Customer Success and Kristen Hayer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Join Kristen Hayer in conversation with Andrew Rowlands, Customer Success Design Lead at Telstra as he shares his approach and some of the challenges he has faced as he has taken on the task of building customer success in an organization that isn’t Software as a Service.
  continue reading

112 episodes

Artwork
iconShare
 
Manage episode 282882604 series 1313386
Content provided by Transforming Experiences in Customer Success and Kristen Hayer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transforming Experiences in Customer Success and Kristen Hayer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Join Kristen Hayer in conversation with Andrew Rowlands, Customer Success Design Lead at Telstra as he shares his approach and some of the challenges he has faced as he has taken on the task of building customer success in an organization that isn’t Software as a Service.
  continue reading

112 episodes

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