B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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Transforming Experiences In Customer Success Podcasts
Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj AI Research CEO Daniel Faggella and team interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I wi ...
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This is Higgle: The B2B Sales Club Podcast, where we bring you actionable insights about sales RFPs, Sales Negotiations and difficult Procurement discussions. It’s all about helping you win more deals, and hitting your sales quota. We talk to sales leaders, brand leaders and procurement leaders about lessons learnt on their journey to win more sales deals and get better negotiated outcomes. The podcast is hosted by Mike Lander, an ex procurement director and entrepreneur, talking to guests a ...
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The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Alex Turkovic
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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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What if the secret to transforming your business wasn’t in the next big strategy—but in the experiences you create every single day? Chats with Jason is more than a podcast—it’s a movement led by customer experience strategist and bestselling author Jason S Bradshaw. In each episode, Jason sits down with world-class leaders—not just from customer service or HR, but from technology, marketing, finance, design, leadership, and more. Why? Because every part of a business touches the customer or ...
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How I AI, hosted by Claire Vo, is for anyone wondering how to actually use these magical new tools to improve the quality and efficiency of their work. In each episode, guests will share a specific, practical, and impactful way they’ve learned to use AI in their work or life. Expect 30-minute episodes, live screen sharing, and tips/tricks/workflows you can copy immediately. If you want to demystify AI and learn the skills you need to thrive in this new world, this podcast is for you.
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Join us as we dive deep into the world of CX and Channel Performance with industry experts and practitioners. Each episode of The Experience Perspective offers practical advice and insights for measuring, managing, and designing exceptional customer experiences. Whether you're in mystery shopping, channel optimisation, or passionate about understanding customer journeys, this podcast is your go-to resource for driving business success through customer-centricity. Subscribe now and elevate yo ...
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Brands Beyond The Buzz explores the real-world stories behind businesses, going beyond the surface to uncover what truly drives their success. From groundbreaking startups to established brands, we highlight the human side of commerce, sharing authentic insights, customer experiences, and behind-the-scenes perspectives. Whether you’re a curious consumer or a business enthusiast, this podcast offers a refreshing look at what it really means to thrive in today’s marketplace.
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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Explore how the latest technologies are shaping our world, from groundbreaking discoveries to transformative sustainability efforts. The NVIDIA AI Podcast shines a light on the stories and solutions behind the most innovative changes, helping to inspire and educate listeners. Every week, we’ll bring you another tale, another 30-minute interview, as we build a real-time oral history of AI that’s already garnered nearly 6.5 million listens and been acclaimed as one of the best AI and machine l ...
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Introducing Nick Layzell, Customer Success Director at Telehouse as the host for this series, with over 25 years’ experience in the IT industry. Each episode he’ll be joined by a pioneer in their field covering cutting edge subjects in the connectivity landscape.
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Welcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences. Each episode brings you expert insights, real-world success stories, and actionable tips to unlock the full potential of Servi ...
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Business Growth Talks podcast is created and hosted by Mark Hayward. In this show we talk about how to grow a business in the Growth Stage. The growth stage is often marked by rapid developments, increased revenue, and an escalating customer base. In each episode we talk to entrepreneurs and business owners who have grown businesses and we cover topics like scaling processes, market expansion, financial management, human resource and talent development, and customer retention. If you are l ...
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Formerly known as Strikedeck Radio
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"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.
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Looking to lead, grow, and stay ahead in the trillion-dollar global chemical industry? The Chemical Show - the #1 business podcast for the chemical industry - is your go-to resource for leadership insights, business strategies, and real-world lessons from the executives shaping the future of chemicals. Grow your knowledge, your network, and your impact. Each week, you'll hear from executives from across the industry - from Fortune 50 to midsize to startups. You’ll hear how they're tacking to ...
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Welcome to Inside Commerce, your independent guide to ecommerce success. Hosted by seasoned consultants James Gurd & Paul Rogers, our weekly podcast delivers clear, unbiased insights backed by decades of industry expertise. Formerly known as Re:platform, Inside Commerce is your go-to resource for navigating the fast-paced world of ecommerce and planning for performance improvements. Get weekly updates to keep pace with the latest trends, expert interviews, and real-world case studies to stay ...
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At NCR Voyix, we are committed to driving innovation, simplifying customer experiences and ensuring growth for our clients. For nearly 140 years, we have been the global leader in consumer technologies, transforming digital commerce experiences across retail, restaurants, and financial institutions. Our legacy of success and commitment to innovation empowers us to deliver platform-led technology and best-in-class services for our customers. We enable businesses to meet their goals, whether i ...
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Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...
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The next normal demands resilience, flexibility, and agility. Join us on www.McKinseyTalksOperations.com where the world’s C-Suite leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality. Each episode considers the challenges companies and economies are facing, and the opportunities leaders can seize for competitive advantage. We’ll look at how to connect boardroom strategy to the frontlines, ways to increase performance, where and when to infuse ...
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On 'Flushed with Success: Plumber Marketing Secrets Unplugged,' marketing guru and host Sid Taylor applies his two decades of expertise in digital marketing to empower plumbing business owners. This podcast is a go-to resource for those keen on enhancing their online footprint. From SEO to social media marketing and online reputation management, each episode provides actionable advice grounded in real-world experiences. Sid's engaging style demystifies complex marketing concepts, making them ...
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The QBD Marketing Pow Wow is your go-to podcast for expert advice on propelling your business to new heights. Hosted by Rich, QBD’s Head of Lead Generation, this podcast delves into a wide array of marketing topics, including SEO, digital marketing, websites, print, creative content, branding & design and video. Each episode features insight from QBD’s experts and successful clients who share their experiences and top tips for growing a business in today’s digital landscape. Whether you’re a ...
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You’ve spent years honing your craft and delivering incredible results for your clients – but if you’re still stuck in the one-to-one model, your business is holding you back. Welcome to The Scalable Expert™ podcast– the podcast for ambitious coaches, consultants, and service-based business owners who are ready to shift from custom work to a scalable online business that amplifies their income, impact, and freedom. This is where you learn to package your expertise, build scalable systems, an ...
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For more than a dozen years, the Stack Overflow Podcast has been exploring what it means to be a developer and how the art and practice of software programming is changing our world. From Rails to React, from Java to Node.js, we host important conversations and fascinating guests that will help you understand how technology is made and where it’s headed. Hosted by Ben Popper, Cassidy Williams, and Ceora Ford, the Stack Overflow Podcast is your home for all things code.
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"Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Staci Frankowitz Welcome to The Brian Wright Show. A podcast dedicated to entrepreneurs, their team members and their families but for anyone wanting to transform their life, career and/or business in the new economy. After eight seasons as the host of The New Patient Group Podcast, the show has been rebranded to The Brian Wright Show. The Brian Wright Show Audio Experience is hosted by glob ...
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Welcome to Building Billions with Brandon Dawson. This podcast will be taking you on the journey of exactly what it takes to build a billion dollar business. Brandon Dawson will discuss the strategies, tactics, and mindset that have helped him build multiple successful businesses and ultimately helping grow his current business to $100 million in 4 short years. As Grant Cardone's business partner, Brandon is here to give you the no bull shit guide on how to be create a legacy and become part ...
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Dive deep into the dynamic marketing realm in the digital age with The Backstory on Marketing and AI, hosted by Guy Powell, the visionary President of ProRelevant Marketing Solutions. This enlightening podcast is your gateway to understanding the intricate interplay between data-driven marketing strategies and cutting-edge AI technologies. Each episode brings to the table candid and insightful conversations with some of the industry's most influential leaders and analytics experts. They shar ...
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Post-Purchase Success is the podcast series from parcelLab; the place to learn how brands and leaders in e-commerce have transformed their post-purchase experience. Each episode, we'll be speaking to experts from the e-commerce and retail world; getting their thoughts on the latest trends and developments. We'll also be finding out about the challenges that they've faced, to give you some inspiration to deal with the challenges that you and your business might be facing too.
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Experience Better: The CX Podcast delivers customer success stories, interviews, research, and more. Tune in every other month as we uncover the secrets behind great customer experience. Visit kubra.com/podcast for more information.
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This is In Great Company, a podcast where we explore how top businesses build relationships at scale.
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CX Roundtable is where customer experience leaders, product innovators, and BPO executives meet to reframe how we think about support, retention, and growth. Hosted by retention strategist and industry leader Sarah Caminiti, this podcast brings together decision-makers from SaaS, AI, and service operations to answer the questions every CX team faces: How do you transform customer support from a cost center into a growth engine? What does AI actually mean for CX jobs and systems? How can BPO ...
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This is Bringing Data and AI to Life: the podcast you want to listen to for practical advice and insights into the latest innovations in data management and AI. You’ll learn how to realize transformative business outcomes by managing data to become a living and trusted asset, fueling your AI and data-driven initiatives. We aim to bring data clarity to the chaos and complexity surrounding Data and AI, speaking to industry experts and addressing head-on the many challenges of data management a ...
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Welcome to Personetics’ Banking on Innovation podcast, where banking leaders driving customer-centric Innovation to share their stories and reveal their insights on how financial data-driven personalization impacts business results and banking customers’ financial wellbeing. Hosted by Jody Bhagat, President of Americas at Personetics, the biweekly podcast helps executives in banks, fintechs and banking providers consider how to lead customer-driven Innovation in their own organizations. Gues ...
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The ultimate podcast for hotel, restaurant and hospitality leaders, The Hospitality Leadership Podcast is a weekly show hosted by Andy Jones, interviews industry leaders and shares actionable strategies for success, helping hospitality professionals at every level of the organisation take their skills and businesses to the next level. Whether you're an owner, manager, or aspiring leader, The Hospitality Leadership Podcast will transform you into a truly exceptional leader who can engage thei ...
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Online marketing can be a confusing and frustrating topic for small business owners. Some struggle to get high search results rankings, while others give up after receiving too many negative customer reviews. Given the harsh environment the internet has cultivated, being an entrepreneur these days is challenging. Bill Courtright and Chris Snellgrove join forces to give you the right tools and strategies to effectively market your small business online. Welcome to Sensei Playbook, the ultimat ...
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The TechSurge: Deep Tech VC Podcast explores the frontiers of emerging tech, venture capital, and business trends, with conversations tailored for entrepreneurs, technologists, and investment professionals. Presented by Celesta Capital, and hosted by Founding Partners Nic Brathwaite, Michael Marks, and Sriram Viswanathan. Send feedback and show ideas to [email protected]. Each discussion delves into the intersection of technology advancement, market dynamics, and the founder journey, offe ...
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The MSDW Podcast dives into the latest news and events in the Microsoft Dynamics ERP and CRM community. Produced by the editors of MSDynamicsWorld.com, the podcast features interviews and discussions on the latest issues confronting Dynamics AX, GP, NAV, and CRM users and professionals.
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Welcome to Health Services University, the podcast for hearing instrument specialists committed to transforming lives through better hearing. Dive into the latest in hearing aid technology, sales strategies, and success stories. Learn how to communicate the true value of hearing aids, emphasizing their long-term benefits and cost-effectiveness. Stay informed and inspired to enhance your sales approach and provide exceptional care, ensuring every patient experiences improved quality of life a ...
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How can Fintech contribute to building a better world? In Season 4 of Fintech Files, we’re turning our focus to where financial technology meets social impact. This season, we explore financial inclusion, sustainable investing, and decarbonization with some of the brightest minds in the industry. As financial services touch every aspect of our lives, the opportunity to drive positive change is enormous. About Fintech Files: Join us on Fintech Files from BCG Platinion as we explore the cuttin ...
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Trust is not what you think it is. It is not absolute or universal. Trust is relative. The same behavior that would cause one person to trust you could cause another person to distrust you. The level of trust someone has in you is the product of their trustfulness (their willingness to trust other people) and your trustworthiness. There is almost (I said ALMOST) nothing you can do about the former, and everything you can do about the latter. Because of that, you must evaluate your own trustw ...
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CapTech Trends features thought leaders and subject matter experts discussing emerging technology, design, and project methodology. Our goal is to unite diverse skills and perspectives to show how data, systems, and ingenuity can transform and enable organizations to advance what’s possible in a changing world.
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Take a deep dive into the world of SEO and digital marketing with SE Ranking DoFollow Podcast. Actionable insights, latest trends, and thought-provoking case studies from seasoned experts and practitioners. In this SEO podcast, professionals and business leaders from all over the globe come together to help their less-experienced peers cut through the noise and catch them up on all the latest SEO advancements and developments.
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projekt202 is the leader in applying design, experience strategy and observational insights to the development of mobile, cloud, web and workplace software. Here we share insights around our strategy and design process for software development.
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Flipping the funnel starts with knowing your customers with Sangram Vajre
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In this episode of Insights Unlocked, host Nathan Isaacs sits down with Sangram Vajre—co-founder of Terminus and GTM Partners, bestselling author, and pioneer of the Flip My Funnel movement—to explore how customer-first thinking reshapes business growth. Sangram recounts the moment of inspiration that led to flipping the traditional sales funnel on…
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Harnessing Vulnerability and Rapport to Boost Sales Credibility with David Meade
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What simple daily practices can dramatically boost your sales success and negotiation outcomes? We’re getting deep into the power of mindset and authenticity in this week’s episode. Joining me is the insightful David Meade, an expert in high-performing teams, who sheds light on how small, daily changes can significantly impact sales outcomes. We di…
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#262: Retail Reinvented: People, Platforms, and the Truth About CX with Melissa Moore
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Melissa Moore shares real retail stories, training tips, and practical views on customer centricity, employee experience, AI, and TikTok shop. Listeners get honest lessons on execution, people-first leadership, and building consistent retail experiences across channels. About Melissa Moore Melissa Moore is an award-winning Retail Consultant and Edu…
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Enabling Strategic Procurement with AI, From Frustration to Foresight - with Rob DeSantis of Arkestro
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When finance leaders push for measurable savings and supply chain leaders prioritize continuity and resilience, technology adoption often gets caught in the middle. Procurement teams, operating with risk-averse cultures and outdated tools, face growing complexity while pressure mounts from both sides of the business. In this episode of the AI in Bu…
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Connecting the Dots Across Discovery - with Ben Ninio of Deloitte
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On this episode of the AI in Business podcast, Emerj Editorial Director Matthew DeMello speaks with Ben Ninio, Principal in Strategy at Deloitte, about how enterprises are rethinking the fundamentals of scientific discovery in the AI era. Ben explains why language itself has become the “hack” for unifying frameworks across R&D domains—from pharmace…
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Vite is like the United Nations of JavaScript
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Ryan welcomes back Evan You, the creator of Vite and Vue.js, to discuss the evolution of build tools in web development, the unique features of Vite from its plugins to its hot module capabilities, and the future of Vite, including its integration with Rust. Plus, they touch on Vite’s new documentary and the power of open-source communities. Episod…
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Fixing Ticket Noise with AI in Enterprise MSP Operations - with Steve Taczala of Impact Networking
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Today’s guest is Steve Taczala, VP of Service Operations at Impact Networking. Impact Networking is a managed service provider founded in 1999, with more than 20 US offices, supporting organizations in IT, cybersecurity, and applying AI to business operations. Taczala brings extensive experience in managing MSP service operations and improving IT w…
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Data Volume, Quality, and Model Degradation for AI at Scale - with Sunitha Rao of Hitachi Vantara
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Today’s guest is Sunitha Rao, SVP and General Manager for Hybrid Cloud Business at Hitachi Vantara. Hitachi Vantara is a wholly owned subsidiary of Hitachi, Ltd. that provides data infrastructure foundations that help leading innovators manage and leverage their data at scale. Through data storage, infrastructure systems, cloud management, and digi…
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Season 8, Episode 4: The Shifting Dynamics of Customer Loyalty
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Join Helen Bywater-Smith as she dives into the crucial aspect of customer Loyalty with Andrew Custage, Head of Research Insights at Medallia, and Jean Francois Damais, Global Chief Research Officer at Ipsos CX. Based on insight from the recent collaborative paper between Ipsos and Medallia, Beyond Transactions: The Shifting Dynamics of Customer Loy…
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CR111: From mission-driven to tech-driven with Ben Sparke, Microsoft
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The evolving role of technology in modern defense environments, highlighting innovations in communications, automation, and open-source frameworks. Drawing from personal experience, the conversation emphasizes how real-world conflicts are reshaping how tech is deployed, adopted, and understood across military operations. This week, Dave, Esmee, and…
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How CytoReason is Bridging the Data Insight Gap to Accelerate Healthcare Breakthroughs - Ep. 275
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Shai Shen-Orr, co-founder and chief scientist at CytoReason and professor at the Technion, talks about the next frontier in healthcare: disease modeling. Shai shares how CytoReason bridges the gap between exploding biological data and actionable insight, powering smarter, faster drug development for leading pharma and biotech companies. Learn more:…
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Preparing for the impact of Visa's CEDP, with PayTrace
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This episode is sponsored by PayTrace. Visa's Commercial Enhanced Data Program (CEDP) goes into effect this month, and there are some key differences from the previous Level 2 and Level 3 interchange program that merchants will need to understand. Jeremy Boogaart and Sam Johnson of PayTrace join us on this episode to help make sense of CEDP's timel…
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Overcomplexity in Business: The 5 Hidden Problems Blocking Your Growth and the One Solution That Fixes Them.
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The #1 reason most programs fail isn’t sales or marketing - it’s overcomplexity in business. In this episode, Tara breaks down the five hidden ways overcomplexity sneaks into your business model and reveals one simple, scalable solution that changes everything. You’ll learn why and how to create a signature framework that simplifies your offers, im…
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The Future of AI Agents in Consumer Goods Operations - with Padma Hari of Nestlé Purina
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1
How to Transform Your Customer Success Team into a Revenue Driver
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By Anika Zubair
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Practical AI for In-House Patent Legal - with Kevin Ahlstrom of Meta
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How Slack Builds Products People Love to Use, with Chief Product Officer Rob Seaman
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Justice on Wheels: Inside Boise, idaho Car Accident Law
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Hosted by Trevor Jones, Justice on Wheels dives deep into the world of personal injury and car accident law with insights from The Advocates – Car Accident Law Firm in Boise, idaho. Each episode unpacks how an attorney helps an accident victim navigate claims, lawsuits, and negotiations for compensation and damages. Learn the essentials of liabilit…
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AI Mastery Unlocked: The Future of Machine Learning Education
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By Trevor Jones
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EP310: What Shopify’s OpenAI Checkout Integration Means For Ecommerce Brands
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Summary: James & Paul delve into the evolving landscape of agentic commerce, with agency leaders Chris Marshall of Onstate and Liam Quinn of Visualsoft. The podcast focuses on the recent integration of OpenAI's technology with Shopify. The discussion highlights the potential impact of AI-driven commerce on ecommerce brands, emphasising the need to …
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Voice to Value: I Used ChatGPT Voice to Help Build an Automation | Episode 099
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By Alex Turkovic
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Lane Byrum: When Lack of Empathy Costs Your Company Millions
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Chemical Industry Transformation: Startup Mindset with Jimmy Jett of Integrity Biochem - Ep. 236
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Taking on a 100-year-old industry with a startup mentality requires equal parts resilience, adaptability, and trust. Jimmy Jett, CEO of Integrity Biochem, joins host Victoria Meyer for an insightful fireside chat that uncovers the challenges and strategies behind transforming a traditional chemical business. Jimmy shares how his team moved innovati…
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The Expanding Role of Video and Visual Data From Footage to Forensics in Retail - with Naveen Kumar of Walmart
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Context is king for secure, AI-generated code
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#64: Successful AI adoption requires human ingenuity, with Nickole Brown, Cella by Randstad Digital
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By The Agile Brand
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The Secret to 5-Star Dealership Experiences with Jean Reitelbach
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By Reputation Sensei
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“I’m incapable of doing my job without AI”: How this top PM uses Claude + ChatGPT as his second brain
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Amir Klein is a product manager at Monday.com, leading their AI agents initiative. Despite taking two months of paternity leave, he ranked #4 out of 90 PMs in AI tool usage at his company. In this episode, Amir reveals how he’s become “highly dependent and maybe incapable” of doing his job without AI, showing his custom GPT workflows that help him …
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Inside Google's Algorithm: Secrets from the Father of SEO With Bruce Clay
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Send us a text In this week's episode of Business Growth Talks, host Mark Hayward delves deep into SEO's evolving landscape, featuring an enriching conversation with Bruce Clay, a pioneer who coined the term SEO. The discussion traverses through the evolution of search engine optimization, Bruce Clay's substantial contributions to the field, and th…
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All the questions you had about synthetic users but were afraid to ask
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Episode web page: https://bit.ly/42dkHi0 ----------------------- Episode summary: In this thought-provoking episode of Insights Unlocked, host Lija Hogan sits down with Dr. John Whalen—cognitive scientist, author, and founder of Brilliant Experience—to explore how artificial intelligence is reshaping the way teams conduct customer research. With de…
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Mastering AI for Business Growth: Strategy, Compliance, and Innovation with Sumeet Vermani
33:31
33:31
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Are you prepared to tackle the challenges of AI governance and leverage its potential for innovation in digital marketing? In this episode we sit down with Sumeet Vermani, Founder & Chief Marketing Officer of SKV Consulting, to unlock the secrets of implementing AI in business. We explore the vital need for aligning AI strategies with broader busin…
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#261: Fans Favorite: Mastering Design Thinking: Igniting Innovation and Supercharging Transformation with Michael Lewrick
33:30
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In this episode, Greg sits down with Michael Lewrick, bestselling author and design thinking expert, to unravel how the mindset of design thinking—beyond just tools—can spark innovation, drive transformation, and elevate business performance. Michael dives into real-world cases, shares his “50 tools” framework, explores how to measure innovation us…
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AI and Marketing are reshaping how businesses operate and grow. In this episode of The Backstory on Marketing and AI, we explore the role of revenue operations, automation, and AI enabled Market Research. Learn how companies can move beyond founder-led sales and create scalable, repeatable revenue engines. Discover why recurring revenue is essentia…
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One is not the loneliest number for API calls
26:21
26:21
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Gil Feig, co-founder and CTO of Merge, joins the show to explore Merge’s approach for reducing third-party APIs to a single call, the complexities of and need for data normalization, and the role that AI and MCP plays in the future of API functionality. Episode notes: Merge connects you to any third-party system for fast, secure integrations for yo…
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The Playbook To Building AI-Driven Innovation at Scale with Karen Pfeifer of Pythian
18:31
18:31
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AI this, AI that - but how many of us are actually extracting its complete value and making it work for us? In this episode of Bringing Data and AI to Life, host and GVP Solutions Sales and Business Development at Informatica, Amy Horowitz sits down with Karen Pfeifer, Chief AI Officer at Pythian, to unravel the complexities of enterprise data and …
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How AI Is Reshaping Patent Strategy and Portfolio Management - with Shandon Quinn of Clarivate
22:19
22:19
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Today’s guest is Shandon Quinn, Vice President of Patent Intelligence, Search and Analytics at Clarivate. Quinn joins Emerj Editorial Director Matthew DeMello to examine how AI-powered workflows are helping IP leaders deliver strategic impact, smarter decision-making, and tangible results for data-centric enterprises. Shandon also shares proven cha…
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Building AI-ready teams: Why documentation and culture matter more than tools
20:29
20:29
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20:29
In the second part of this two-part Leaders of Code episode, Peter O'Connor, Director of Platform Engineering, and Ryan J. Salva, Senior Director of Product at Google Developer Experiences, dive beyond AI hype to explore the shifts reshaping how engineering teams operate and scale. From the critical role of documentation quality in AI workflows to …
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CR110: The genesis of the virtual assistant with Kevin Surace
1:12:34
1:12:34
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Before Siri had sass and Alexa started judging your music taste, the original virtual assistant was quietly revolutionizing the '90s—powered by many patents and a whole lot of foresight. Now, as AI goes from buzzword to boss, we ask, will it transform your job, your home… or just steal your knowledge? This week, Dave, Esmee and Rob speak with Kevin…
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Employee Retention Strategies Every CEO and Manager Needs
45:57
45:57
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🚨 Why do 20–70% of employees quit within their first 100 days? In this powerful conversation, bestselling author Joey Coleman reveals the hidden mistakes that cost companies millions in turnover, and the retention strategies every CEO, entrepreneur, manager, and executive must know to keep their best people. You’ll discover: ✅ Why perks and paychec…
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AI and Marketing are reshaping industries at lightning speed. In this episode of The Backstory on Marketing and AI, we dive deep into how AI is transforming workflows, advertising, and education. We explore the DRIVE-F framework that empowers professionals to interact with AI effectively. Learn why providing direction, defining roles, and focusing …
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How Do I Know If I’m Really an Expert (and How to Scale It)
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Do you ever wonder if you’re really an expert? If clients are paying you for your skills or seeking your advice, you already have an expertise. The real question is: how do you step into that authority and scale it beyond trading hours for dollars? In this episode, Tara unpacks the shift from simply “doing the work” to packaging your unique approac…
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The $0 Marketing Hack: How Family-Owned Businesses Win Where Corporations Fail
28:00
28:00
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28:00
Click here to schedule free consultation with New Patient Group and/or WrightChat Click here to subscribe and watch on The Brian Wright Show YouTube Station Click here to subscribe to The Brian Wright Show Podcast Thank you to our Sponsors New Patient Group WrightChat Click here to Book Brian Wright to Speak at your Next Event About your Host "Bria…
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How to Build a Scalable Onboarding Program from Scratch with Cara Benecke
1:00:25
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1:00:25
By Anika Zubair
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S2 EP 6 | Scaling Beyond Limits: My Blueprint for Entrepreneurial Success
7:06
7:06
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7:06
I’ve dedicated my life to helping entrepreneurs break through barriers, scale their businesses, and create lasting wealth. In this episode, I dive into the exact strategies I use with business owners every day — from shifting your mindset to mastering leadership, building elite teams, and creating structures that allow your business to grow without…
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Send us a text Rebranding isn’t just a marketing exercise, it’s a catalyst for transformation. In this episode of CX in the Wild, we explore how the smartest organizations use brand evolution to fuel growth, win new markets, and stay ahead of changing customer expectations. From the lessons hidden inside the controversial Jaguar rebrand to the ofte…
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Young Voices Shaping the Future of Customer Experience
17:43
17:43
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Send us a text The next generation of leaders is shaping the future of customer experience. In this episode of CX in the Wild, we meet Diogo Miranda, a young professional at Altice Portugal whose journey shows how curiosity, courage, and risk-taking fuel growth. From navigating university during the pandemic to stepping into a high-impact corporate…
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Director vs Doer: Staying Relevant and Thriving in the A.I. Era | Episode 098
15:27
15:27
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In this episode, we dig into a shift I think is non-negotiable in today’s AI-first world: you must become the director, not the doer. Inspired by Dan Martell’s framework, we explore how AI should handle the execution — while you define the outcome, set constraints, and bring the human edge. I introduce the three pillars that separate average from e…
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Ursula Taylor: Conflict and Negotiation Reimagined
38:54
38:54
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What if the real solution to conflict is not about persuading the other side, but in transforming yourself first? That’s the provocative question we explore in today’s episode with my guest, Ursula Taylor. We discuss why self-awareness and authenticity must precede empathy, versus what some other thought leaders you may be following are saying. We …
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