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Ep 97, Sherrod Patching, TAMs vs CSMs

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Manage episode 288340885 series 1313386
Content provided by Transforming Experiences in Customer Success and Kristen Hayer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transforming Experiences in Customer Success and Kristen Hayer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Join Kristen Hayer in conversation with Sherrod Patching, Head of Global Technical Account Managers at GitLab Inc. talks about TAMs: what they are, why a company might choose to have TAMs instead of or in addition to CSMs, and how Gitlab has approached their choice of TAMs.
  continue reading

112 episodes

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iconShare
 
Manage episode 288340885 series 1313386
Content provided by Transforming Experiences in Customer Success and Kristen Hayer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transforming Experiences in Customer Success and Kristen Hayer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Join Kristen Hayer in conversation with Sherrod Patching, Head of Global Technical Account Managers at GitLab Inc. talks about TAMs: what they are, why a company might choose to have TAMs instead of or in addition to CSMs, and how Gitlab has approached their choice of TAMs.
  continue reading

112 episodes

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