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From IT Fixers to Strategic Advisors: Reinventing the MSP Game

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Manage episode 482915543 series 3446376
Content provided by Sunny Kaila. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sunny Kaila or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

What’s the secret to building an unstoppable MSP in today’s fast-moving tech world? In this episode, Peter Melby, CEO of New Charter Technologies, breaks down how top MSPs are shifting from reactive IT support to proactive business problem-solvers.

Discover why the future belongs to those who ask better questions, embrace AI with purpose, and treat their MSP like an innovation lab—not just a service desk.

Key Highlights:

  • Why solving business problems is the new MSP superpower
  • The hidden cost of not asking the right client questions
  • How AI can drive client value—not just internal efficiency
  • Why MSPs must own their innovation strategy
  • Balancing vendor support with internal agility
  • The people-first mindset that builds lasting trust

This is a must-watch for MSP leaders ready to evolve, innovate, and lead their clients through real business transformation. Subscribe for more growth-focused conversations!

#MSPStrategy #BusinessTransformation #AIforMSPs #TechLeadership #ManagedServices #DigitalInnovation

  continue reading

128 episodes

Artwork
iconShare
 
Manage episode 482915543 series 3446376
Content provided by Sunny Kaila. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sunny Kaila or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

What’s the secret to building an unstoppable MSP in today’s fast-moving tech world? In this episode, Peter Melby, CEO of New Charter Technologies, breaks down how top MSPs are shifting from reactive IT support to proactive business problem-solvers.

Discover why the future belongs to those who ask better questions, embrace AI with purpose, and treat their MSP like an innovation lab—not just a service desk.

Key Highlights:

  • Why solving business problems is the new MSP superpower
  • The hidden cost of not asking the right client questions
  • How AI can drive client value—not just internal efficiency
  • Why MSPs must own their innovation strategy
  • Balancing vendor support with internal agility
  • The people-first mindset that builds lasting trust

This is a must-watch for MSP leaders ready to evolve, innovate, and lead their clients through real business transformation. Subscribe for more growth-focused conversations!

#MSPStrategy #BusinessTransformation #AIforMSPs #TechLeadership #ManagedServices #DigitalInnovation

  continue reading

128 episodes

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