This episode of Parker Avery's Talk Retail to Me podcast focuses on business process transformation. Featuring two of our retail leaders, Clay Parnell and Deanna Emsley, we take a deep dive into what it means to transform business processes. We cover what areas are focus points for our clients, how Parker Avery helps retailers and consumer brands prioritize and navigate these process transformations, and what success looks like.

Moderated by Senior Director, Tricia Gustin, Clay and Deanna discussed the following questions

1. What does business process transformation mean? What might it include?
2. Is every change in the way things are done a “business process transformation”?
3. What is the most common trigger for a process transformation within a business?
4. What processes or functional areas do we see the most opportunities for transformation today?
5. Should retailers think about business process transformation as a short or long-term effort?
6. Is business transformation usually tied to new system implementation or can it be a stand-alone activity?
7. What are the biggest challenges our clients face when transforming their business processes?
8. What are some key success factors when launching a business transformation effort?

For more information about Parker Avery's business transformation and retail consulting services, please visit:

• https://parkeravery.com/retail-consulting/
• https://parkeravery.com/retail-consumer-goods-consulting/business-transformation/

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Hidden Afflictions: How Much Are Clunky Old Processes Costing You?: https://parkeravery.com/hidden-afflictions-how-much-are-clunky-old-processes-costing-you/