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How to respond to reviews?

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Manage episode 344515580 series 2836234
Content provided by Zyber Digital. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Zyber Digital or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Responding to reviews is your opportunity to shine in front of current and future customers. 4.3 is stated as the optimal rating for customer reviews, so how can merchants manage negative reviews?

Listen to this episode as David shares some nuggets of gold around responding to reviews:

  • The do’s and don’ts for responding to reviews.
  • Turning negative reviews into opportunities.
  • The real benefits for merchants who respond to every review.

For more information on Okendo

https://bit.ly/3BT2k5H

For more information about Zyber Digital

Visit our website - https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

  continue reading

111 episodes

Artwork
iconShare
 
Manage episode 344515580 series 2836234
Content provided by Zyber Digital. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Zyber Digital or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Responding to reviews is your opportunity to shine in front of current and future customers. 4.3 is stated as the optimal rating for customer reviews, so how can merchants manage negative reviews?

Listen to this episode as David shares some nuggets of gold around responding to reviews:

  • The do’s and don’ts for responding to reviews.
  • Turning negative reviews into opportunities.
  • The real benefits for merchants who respond to every review.

For more information on Okendo

https://bit.ly/3BT2k5H

For more information about Zyber Digital

Visit our website - https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

  continue reading

111 episodes

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