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Omnichannel customer service.

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Manage episode 338102450 series 2836234
Content provided by Zyber Digital. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Zyber Digital or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Providing customer care is crucial for eCommerce merchants striving for growth. However, this doesn’t have to come at the expense of time and costs to your business. Hear from our Growth Strategist about how an omnichannel communication strategy can enhance your eCommerce business.

Listen to this episode of A Shot of Caffeine as David shares:

  • What does it mean to use omnichannel communication in your customer service strategy?
  • What are the benefits for merchants using an omnichannel solution?
  • How to implement a unified customer service strategy.

For more information about Gorgias, a powerful unified helpdesk:

https://bit.ly/3bMzmJO

Listen to our full episode with Joel Tregoning from Gorgias about increasing automation and growing your business with Gorgias:

https://spotifyanchor-web.app.link/e/6hwH86QBosb

For more information about Zyber Digital

Visit our website - https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

  continue reading

111 episodes

Artwork
iconShare
 
Manage episode 338102450 series 2836234
Content provided by Zyber Digital. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Zyber Digital or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Providing customer care is crucial for eCommerce merchants striving for growth. However, this doesn’t have to come at the expense of time and costs to your business. Hear from our Growth Strategist about how an omnichannel communication strategy can enhance your eCommerce business.

Listen to this episode of A Shot of Caffeine as David shares:

  • What does it mean to use omnichannel communication in your customer service strategy?
  • What are the benefits for merchants using an omnichannel solution?
  • How to implement a unified customer service strategy.

For more information about Gorgias, a powerful unified helpdesk:

https://bit.ly/3bMzmJO

Listen to our full episode with Joel Tregoning from Gorgias about increasing automation and growing your business with Gorgias:

https://spotifyanchor-web.app.link/e/6hwH86QBosb

For more information about Zyber Digital

Visit our website - https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

  continue reading

111 episodes

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