How Shipping Either Helps Or Hurts Customer Experience Tee Up: Logistics Insights podcast

This week, Glenn Gooding and Jake Wertner of iDrive Logistics break down how shipping contributes to customer experience. They discuss the differences between FedEx and UPS, how different carriers contribute differently to brand image, and how negative customer experiences affect brand loyalty. Jake also throws in a bonus story that you won’t want to miss!

Key Topics:

Differences between UPS and FedEx
Shipping and brand image
Creating customer experience with packaging

Follow iDrive Logistics on Social Media!

LinkedIn: https://www.linkedin.com/company/i-drive-logistics
Facebook: https://www.facebook.com/iDriveLogistics/

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