This podcast is your guide to navigating the ever-changing world of small parcel shipping. Each episode, join host Glenn as he unpacks expert tips, insightful data, and the latest news to help you succeed.
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Welcome to Tee Up: Logistics Insights, a podcast where our hosts take a deep dive into logistics, supply chain, and small parcel shipping! We help supply chain professionals, business owners, and anyone with an interest in supply chain and logistics have a greater understanding of everything from e-commerce to warehousing. Our hosts boil down everything happening in the industry and give you the insight you need to succeed. Follow iDrive Logistics on LinkedIn for weekly articles, industry up ...
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Adapting or Fading: How 3PLs Must Evolve for Today's Fragmented Market
42:56
42:56
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42:56The 3PL landscape is more complex than ever—and the old playbook isn’t cutting it. In this episode of Parcel Perspectives, Glenn Gooding sits down with logistics strategist John McClymont to unpack how market fragmentation, shifting consumer expectations, and the rise of micro-influencers are changing the game for 3PLs. They explore: What’s fueling…
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Shipping & the 2025 Economy: UPS, Amazon, USPS
33:49
33:49
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33:49In this episode of Parcel Perspectives, Glenn Gooding is joined by Jamin Dick, CEO of J.Dick Advisory and former Chief Supply Chain Officer at Lands’ End, for a timely conversation on the shifting dynamics of e-commerce shipping. Together, they explore how the industry has moved from a seller’s market—dominated by UPS and FedEx—to a buyer’s market …
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Embracing Change in 2025: Key Moves to Enhance eCommerce Supply Chain Success
37:21
37:21
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37:21In this week's episode of Parcel Perspectives, Glenn Gooding delves into the shifting dynamics of small parcel shipping for 2025, with a focus on how the USPS's Delivering for America initiative is reshaping costs and complexities for lightweight shipments. Glenn discusses how these developments compel businesses to revise their strategies, emphasi…
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Mastering the Chain: Leadership & Innovation in Supply Chain Management with Scott Luton
43:53
43:53
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43:53Supply chain complexities are mounting. Are you equipped to lead through the chaos? In this compelling episode of Parcel Perspectives, Glenn Gooding and Scott Luton, CEO of Supply Chain Now, tackle the critical challenges facing today's leaders. Learn how to transform decision-making with insights from Gartner's latest research, and discover the po…
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USPS Realignment: Moving Towards Privatization
10:20
10:20
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10:20In this episode of Parcel Perspectives, host Glenn Gooding delves into the controversial proposal by the Trump administration to privatize USPS by aligning it with the Commerce Department. Amidst strong resistance from the USPS Board of Governors and the American Postal Workers Union over concerns of rising rates and service cuts, Glenn unpacks the…
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Future Vision: Key Supply Chain Investments for the Next Decade
36:43
36:43
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36:43The Future of Logistics is Here. Join Glenn Gooding and special guest Benjamin Gordon, Managing Partner and CEO at Cambridge Capital, in this week's episode of Parcel Perspectives as they explore the cutting edge of supply chain management. This episode covers it all: the AI revolution, the eCommerce explosion, the crucial role of customer experien…
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Join Glenn Gooding on Parcel Perspectives as he talks with Paul Jarrett, CEO of Bulu, about the transformative impact of subscription boxes on e-commerce. Paul shares Bulu's journey from a half-marathon idea to partnerships with giants like Disney and GNC, emphasizing the power of subscription models for recurring revenue and customer loyalty. They…
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Beyond Logistics: A Consultant's Role in Supply Chain
28:34
28:34
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28:34In this episode of Parcel Perspectives, Glenn Gooding joins Ian Hartman, CEO of Right Manufacturing Systems, to explore the transformative impact of logistics consultancy on small parcel shipping. Initially skeptical, Ian was persuaded by his new private equity owners to consult with experts, iDrive Logistics, a move that led to a striking 23% cut …
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New Year, New Surcharges: How the 2025 Fuel Surcharge Update Impacts Your Bottom Line
15:31
15:31
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15:31Join Glenn Gooding in this revealing episode of Parcel Perspectives as he tackles the escalating fuel surcharges reshaping the small parcel shipping landscape. Discover how recent hikes by giants like UPS and FedEx are intensifying shipping costs and what it means for shippers struggling to manage these changes. With a spotlight on the surprising g…
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In this episode of Parcel Perspectives, host Glenn Gooding tackles the intricate world of carrier agreements, providing shippers with actionable strategies to navigate these complex documents. Glenn highlights the common pitfalls shippers face, especially when relying on carriers to explain the financial impacts of proposals. He challenges the misc…
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Streamlining Claims and Boosting Customer Satisfaction with UPS Capital InsureShield
26:23
26:23
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26:23In this classic podcast replay, host Glenn Gooding sits down with Eduardo Lopez-Soriano, now Strategy Senior Director at UPS Capital, to discuss how shipping shapes customer experience and loyalty in e-commerce. Together, they explore the impact of pandemic-driven e-commerce growth, supply chain risks, and the consequences of negative shipping expe…
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Beyond the Sale: How Reverse Logistics Shapes Holiday eCommerce
39:02
39:02
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39:02In this Parcel Perspectives episode, Glenn Gooding and Cathy Roberson, founder of Logistics Trends and Insights, unpack the challenges and innovations in reverse logistics. They explore carrier solutions like UPS’s Happy Returns, FedEx’s local return focus, and USPS’s cost-effective options, while highlighting strategies for oversized items and the…
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Unleash the Power of Parcel Sourcing Strategies for Competitive Advantages
51:27
51:27
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51:27In this episode of Parcel Perspectives, Glenn Gooding sits down with parcel industry veteran Mike Johnson to dive into the complexities of parcel sourcing strategies. As eCommerce and shipping demand rise, businesses need smarter, flexible solutions to avoid costly mistakes and surcharges. Mike brings decades of experience, including roles at UPS, …
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UPS Rate Shock: How to Mitigate the Impact
15:21
15:21
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15:21In this quick take episode of Parcel Perspectives with Glenn Gooding, Glenn breaks down the latest UPS rate hikes and their significant impact on the small parcel shipping market. He takes a deep dive into the new UPS billing methods, including minimum billable weights and updated surcharges, revealing how these changes will drive costs far beyond …
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Winning Peak Season with Expert Strategies from a 3PL Owner
34:49
34:49
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34:49In this episode, host Glenn Gooding sits down with Mark Taylor, CEO and founder of Warehouse Republic, to explore how businesses can navigate the challenges of peak season logistics from a 3PL's perspective. From preparation to post-peak adjustments, Mark shares his insights on keeping systems running smoothly during high-demand times, especially d…
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How Pandemic Changes are Driving Higher Carrier Rate Increases
22:00
22:00
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22:00Featured Replay: Check out this classic episode on the intricacies of the General Rate Increase (GRI) within the small parcel shipping industry, packed with valuable insights that are still relevant today. In this repurposed "Q&A" session, TJ Roberts and host Glenn Gooding break down the complexities of the General Rate Increase (GRI) in the small …
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Navigating the New Normal: UPS & FedEx Demand Surcharge Explained
37:08
37:08
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37:08In this episode of Parcel Perspectives, Glenn Gooding and Brett Haskins, COO of iDrive Logistics, dive into the sweeping changes set to reshape the shipping industry following the recent UPS and FedEx demand surcharge announcements. They break down how major carriers are shifting from temporary "peak season surcharges" to more permanent "demand sur…
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Mitigating the Impact of Fuel Surcharges on Your Logistics Budget
18:26
18:26
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18:26In this episode of Parcel Perspectives, host Glenn Gooding tackles the complex topic of fuel surcharges in the small parcel shipping market. He begins by explaining why shippers might experience cost increases even after careful planning for general rate increases (GRIs). Glenn breaks down fuel surcharges into three main aspects: their definition a…
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Postal Consolidator Shake-up: What’s Going On?
8:08
8:08
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8:08In this episode of Parcel Perspectives, host Glenn Gooding delves into the recent exit of Pitney Bowes Global E-commerce and its significant impact on the industry. Glenn explores the challenges facing postal aggregators, including rising network, labor, and postal costs, as well as the implications of USPS's proposed price increases for lightweigh…
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Navigating USPS Parcel Select Rate Increase: What Sellers Need to Know
16:40
16:40
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16:40In this episode of Parcel Perspectives, host Glenn Gooding, delves into the imminent changes looming over the small parcel shipping industry, with a specific focus on the proposed parcel select rate increase by the United States Postal Service (USPS), set to take effect on July 14, 2023. Postmaster General Louis DeJoy has proposed rate hikes rangin…
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Welcome to season two of the Tee Up: Logistics Insights podcast! In this episode Glenn Gooding, President of iDrive Logistics, and TJ Roberts, CRO of iDrive Logistics, discuss an issue weighing on every shipper's mind: the recently-put-in-place GRI. We are now far enough into 2023 for the impacts to be felt, and Glenn and TJ go over the history of …
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Tee Up: Logistics Insights Season 2, Coming Soon
1:38
1:38
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1:38In this teaser of the second season of the Tee Up: Logistics Insights podcast, TJ Roberts, our new Chief Revenue Officer, introduces himself and lets you know what we have coming next year! Stay tuned for exciting guests, giveaways, and great tips and stories from the world of logistics. Follow TJ on LinkedIn: https://www.linkedin.com/in/t-j-robert…
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Improving Customer Experience with Shipping Protection
29:17
29:17
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29:17"It’s no secret that the pandemic brought with it a boom in e-commerce. Data is beginning to indicate that this trend is here to stay. Unfortunately, in the logistics industry, it's a reality that some packages will not reach customers issue-free. In this episode, Glen Gooding, President of iDrive Logistics, sits down with Eduardo Lopez-Soriano, Vi…
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In this episode of the Tee Up: Logistics Insights podcast, Skyler Norton, member of the iDrive Logistics marketing team, sits down with Grant Crossley, Director of Sales, and Colt Mclean, Director of Operations. Grant and Colt draw on their experience learning from industry leaders at iDrive to lend a unique, fresh perspective on how small business…
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Everything Shippers Need to Know About Carrier Agreement (Repeat)
41:07
41:07
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41:07Rebroadcast: In this episode originally published in December of 2021, Glenn Gooding and Jake Wertner sit down to discuss the nuances of carrier agreements and everything shippers need to know about them. Ranging from what a carrier agreement is to how to get one, listeners will come away with a deeper understanding of how their business should app…
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WMS? TMS? Software in Supply Chain and When You Need It
15:19
15:19
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15:19We start this episode with an important announcement: we are now publishing on a monthly schedule, rather than every two weeks. Have you ever heard the terms 'WMS' and 'TMS' and wondered what they stood for? Today, Austin Townsend from the ShipCaddie TWMS team explains what these software systems are and when the average shipper needs to start thin…
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The Behind the Scenes of Abandoned Shopping Carts (Repeat)
20:55
20:55
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20:55This week, we rebroadcast a popular earlier episode from the Tee Up: Logistics Insights podcast. Jake Wertner of iDrive Logistics takes a deep dive on abandoned shopping carts and the true reason why brands are missing out on huge amounts of revenue. Jake discusses consumer shopping trends, product pricing strategies, as well as the psychology behi…
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Shaun's Story: Where iDrive Logistics is Headed
17:45
17:45
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17:45Shaun Rothwell, CEO and Founder of iDrive Logistics, tells his story and explains where iDrive Logistics is headed. Topics include iDrive's fulfillment arm and the groundbreaking ShipCaddie TWMS, a fully integrated transportation and warehouse management solution. Key Topics: Shipping Fulfillment ShipCaddie TWMS iDrive Fulfillment Follow iDrive Log…
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In this bite-sized episode, Glenn Gooding, President of iDrive Logistics, breaks down some recent changes Amazon has made, including new surcharges associated with FBA and the launch of 'Buy With Prime', showing how these changes tie into Amazon's plans and current market conditions. Glenn also explains the process of determining if there are bette…
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'Delivering for America': A Sleeping Giant Awakens
21:40
21:40
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21:40In this episode Jake Wertner, Executive Vice President of iDrive Logistics, lays out the history of the USPS and gives some details about the organization before diving into the USPS' 10 year plan, new surcharges, and where USPS is headed. This is an episode you don't want to miss! Key Topics: USPS' history USPS' 10 year 'Delivering for America' pl…
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How Shipping Either Helps or Hurts Customer Experience (Repeat)
15:47
15:47
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15:47This episode is a rebroadcast from October 2021. Glenn Gooding and Jake Wertner of iDrive Logistics break down how shipping contributes to customer experience. They discuss the differences between FedEx and UPS, how different carriers contribute differently to brand image, and how negative customer experiences affect brand loyalty. Key Topics: Diff…
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Shipping & Distribution Strategy for SMBs
12:09
12:09
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12:09Glenn Gooding, President of iDrive Logistics, draws on his extensive experience in the industry to give small and medium businesses tips to get the most out of their transportation and distribution solutions. Glenn dives into how to choose a 3PL to partner with and addresses carriers, distribution centers, and TMS and WMS software. Listeners will l…
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In this episode Jake Wertner, Executive Vice President of iDrive Logistics, explores the far reaching impacts of the conflict in Ukraine, from the loss of life and humanitarian disaster to the economic impacts. These economic impacts range from carrier and retailer reactions to the skyrocketing cost of oil. Listeners will learn about the impacts of…
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In this episode Glenn Gooding breaks down common misconceptions in the logistics industry, particularly in regard to fulfillment strategy, TMS solutions, and delivery experience. Listeners will learn about the logistics industry and gain valuable insight. Key Topics: Distribution centers TMS software Delivery experience Final mile E-commerce Follow…
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Final Mile, A Look Back on Q4 and What Major Retailers are Doing | Part 2
17:23
17:23
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17:23In this episode Jake Wertner reflects on Q4 of 2021 and the trends happening in the retail space, particularly with large retailers and their final mile experience. Listeners will learn about shifts happening in final mile and why many large retailers are opting to take final mile transportation into their own hands. This episode is Part 2 of a two…
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Final Mile, A Look Back on Q4 and What Major Retailers are Doing | Part 1
29:31
29:31
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29:31Glenn Gooding and Jake Wertner sit down to reflect on Q4 of 2021 and the trends they are seeing in the retail space, particularly with final mile. Listeners will learn about shifts happening in final mile and why many large retailers are opting to take final mile transportation into their own hands. This episode is Part 1 of a two-part series. Key …
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What 3PLs Offer and When Your Business Needs One
23:52
23:52
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23:52Jake Wertner, Executive Vice President of iDrive Logistics, sits down to talk through everything 3PL and fulfillment related, including the different types of 3PLs, pros and cons of working with a 3PL, and how businesses can get started working with one! You will learn about the benefits and downsides of working with a 3PL vs self-fulfilling as wel…
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Everything Shippers Need to Know about Carrier Agreements
41:07
41:07
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41:07In this episode, Glenn Gooding and Jake Wertner sit down to discuss the nuances of carrier agreements and everything shippers need to know about them. Ranging from what a carrier agreement is to how to get one, listeners will come away with a deeper understanding of how their business should approach shipping. Key Topics: Carrier agreements Shippin…
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How Shipping Either Helps or Hurts Customer Experience
15:45
15:45
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15:45This week, Glenn Gooding and Jake Wertner of iDrive Logistics break down how shipping contributes to customer experience. They discuss the differences between FedEx and UPS, how different carriers contribute differently to brand image, and how negative customer experiences affect brand loyalty. Jake also throws in a bonus story that you won’t want …
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