026 The Benefits Of Becoming The AI-Savvy General Manager
Manage episode 477629547 series 3646238
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šļø ACPC - Ep. 026 INTERVIEW - The Benefits Of Becoming The AI-Savvy General Manager
In this forward-looking episode of The AceCall.ai Podcast, co-hosts Clayton Elliott and Brad Milligan dive into the growing gap between traditional golf club operations and those embracing AI to stay ahead.
Together, they explore what it means to be an AI-savvy General Managerāsomeone who uses Voice AI and smart automation to do more with less, improve member satisfaction, reduce staff burnout, and reclaim precious time to reinvest in member-facing experiences.
Drawing from real conversations with GMs across North America, Clay and Brad unpack:
- How AI helps alleviate staffing constraints and enhance customer service
- The concept of ādigital teammatesā for your staff
- The compounding advantage of early adopters vs. those who wait
- Real-world examples of AI answering calls, booking tee times, and handling tasks 24/7
- The overlooked benefit of staff morale and budget savings with AI
- The importance of fostering team buy-in and identifying a āTech Championā internally
- How even the most tech-resistant managers can get started with small, easy wins
Whether you're a private, semi-private, or public golf club, this episode will show you how becoming AI-savvy isn't about replacing your peopleāitās about supporting them to do their best work.
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28 episodes