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Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
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In this episode, Akshay Anand talks to AXELOS’ Margo Leach (Chief Product Officer) and Roman Jouravlev (Product Development Manager, ITIL) to look back at the ITIL 4 journey, before talking about what’s in store for 2021. We also give a “shout out” to Dr. Mauricio Corona (Chairman of BP Gurus) who advises companies across Latin America on diverse topics such as ITSM, robotics, and artificial intelligence. He is also an ITIL 4 lead architect and an author and reviewer of many ITIL 4 publications, a Service Desk Institute board member and a professor at Anahuac University.
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44 episodes
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