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FIR #453: Humor Us — How Playful Teasing Strengthens Brand Relationships

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Manage episode 469703715 series 1391833
Content provided by The FIR Podcast Network Everything Feed. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The FIR Podcast Network Everything Feed or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

It may seem counterintuitive, but playful teasing between brands and customers can produce unexpected benefits. Inspired by research from Duke University's Fuqua School of Business, we explore why strategically "roasting" customers with humor and lighthearted banter can enhance brand loyalty and deepen customer connections. Discover how embracing a bit of playful provocation might be the surprising secret ingredient your brand needs to stand out, build lasting relationships, and keep your audience coming back for more.

Also in this episode, we follow up our report from FIR #442 (December 26, 2024) about the publicity battle between Justin Baldoni and Blake Lively: A report in the Hollywood Reporter finds that the fallout from this conflict is affecting publicists everywhere.
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The post FIR #453: Humor Us — How Playful Teasing Strengthens Brand Relationships appeared first on FIR Podcast Network.

  continue reading

139 episodes

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iconShare
 
Manage episode 469703715 series 1391833
Content provided by The FIR Podcast Network Everything Feed. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The FIR Podcast Network Everything Feed or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

It may seem counterintuitive, but playful teasing between brands and customers can produce unexpected benefits. Inspired by research from Duke University's Fuqua School of Business, we explore why strategically "roasting" customers with humor and lighthearted banter can enhance brand loyalty and deepen customer connections. Discover how embracing a bit of playful provocation might be the surprising secret ingredient your brand needs to stand out, build lasting relationships, and keep your audience coming back for more.

Also in this episode, we follow up our report from FIR #442 (December 26, 2024) about the publicity battle between Justin Baldoni and Blake Lively: A report in the Hollywood Reporter finds that the fallout from this conflict is affecting publicists everywhere.
Continue Reading →

The post FIR #453: Humor Us — How Playful Teasing Strengthens Brand Relationships appeared first on FIR Podcast Network.

  continue reading

139 episodes

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