On our show today, we welcome Richard Lloyd-Williams, eCommerce and Digital Transformation expert, to discuss #DigitalTransformation (#DX) in the #NewNormal, and what it means to organisations who haven't jumped on the DX Train yet.

We first go through a couple of definitions of DX, then we discuss what is happening to organisations that haven't transformed, or are just now realising they need to, and what does DX means to #culture and #people in an organisations.

Join us on another exciting episode discussing highly relevant COVID-19 inspired content.

Definitions of Digital Transformation:

Salesforce: Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation.

Wikipedia: Digital Transformation is the use of new, fast and frequently changing digital technology to solve problems. One of the examples of digital transformation is cloud computing. It reduces reliance on user owned hardware and increases reliance on subscription based cloud services.

What are the 4 main areas of digital transformation?

There are four types of digital transformation: business process, business model, domain, and cultural/organizational.

Richard Llyod-Williams

https://www.linkedin.com/in/richard-lloyd-williams/

#Vision

https://www.linkedin.com/posts/florisblok_covid19-crisis-strategy-activity-6658260011346599937-EPoK

#upskilling

https://www.linkedin.com/posts/florisblok_vision-covid19-crisis-activity-6658969158224490496-qKIi

#Frooming

https://www.linkedin.com/posts/avoncollis_frooming-nopants-videoconferencing-activity-6648744763094904833-BkeD